en-gb	Public Services Ombudsman (Wales) Act 2019 (anaw 3) i 
cy-gb	i Deddf Ombwdsmon Gwasanaethau Cyhoeddus (Cymru) 2019 (dccc 3) 

en-gb	Public Services Ombudsman (Wales) Act2019
cy-gb	Deddf Ombwdsmon GwasanaethauCyhoeddus (Cymru) 2019

en-gb	2019 anaw 3
cy-gb	2019 dccc 3

en-gb	CONTENTS
cy-gb	CYNNWYS

en-gb	PART 1
cy-gb	RHAN 1

en-gb	INTRODUCTION
cy-gb	CYFLWYNIAD

en-gb	1 Overview
cy-gb	1 Trosolwg

en-gb	PART 2
cy-gb	RHAN 2

en-gb	THE PUBLIC SERVICES OMBUDSMAN FOR WALES
cy-gb	OMBWDSMON GWASANAETHAU CYHOEDDUS CYMRU

en-gb	2 The Public Services Ombudsman for Wales
cy-gb	2 Ombwdsmon Gwasanaethau Cyhoeddus Cymru

en-gb	PART 3
cy-gb	RHAN 3

en-gb	INVESTIGATIONS 
cy-gb	YMCHWILIADAU 

en-gb	Power of investigation
cy-gb	Pŵer i ymchwilio

en-gb	3 Power to investigate complaints
cy-gb	3 P * er i ymchwilio i gwynion

en-gb	4 Power to investigate on own initiative
cy-gb	4 P * er i ymchwilio ar ei liwt ei hun

en-gb	5 Criteria for own initiative investigations
cy-gb	5 Meini prawf ar gyfer ymchwilio ar ei liwt ei hun

en-gb	6 Alternative resolution of matters
cy-gb	6 Dulliau amgen o ddatrys materion

en-gb	Complaints
cy-gb	Cwynion

en-gb	7 Who can complain
cy-gb	7 Pwy sy’n cael cwyno

en-gb	8 Requirements: 
cy-gb	8 Gofynion: 

en-gb	complaints made to the Ombudsman
cy-gb	cwynion a wneir i’r Ombwdsmon

en-gb	9 Requirements: 
cy-gb	9 Gofynion: 

en-gb	complaints referred to the Ombudsman
cy-gb	cwynion a atgyfeirir at yr Ombwdsmon

en-gb	10 Records of complaints
cy-gb	10 Cofnodion o gwynion

en-gb	Public Services Ombudsman (Wales) Act 2019 (anaw 3) ii Matters which may be investigated
cy-gb	ii Deddf Ombwdsmon Gwasanaethau Cyhoeddus (Cymru) 2019 (dccc 3) Materion y caniateir ymchwilio iddynt 

en-gb	11 Matters which may be investigated
cy-gb	11 Materion y caniateir ymchwilio iddynt

en-gb	12 Exclusion: 
cy-gb	12 Eithrio: 

en-gb	matters not relating to Wales
cy-gb	materion nad ydynt yn ymwneud â Chymru

en-gb	13 Exclusion: 
cy-gb	13 Eithrio: 

en-gb	other remedies
cy-gb	rhwymedïau eraill

en-gb	14 Other excluded matters
cy-gb	14 Materion eithriedig eraill

en-gb	15 Decisions taken without maladministration
cy-gb	15 Penderfyniadau a wnaed heb gamweinyddu

en-gb	Ancillary investigations
cy-gb	Ymchwiliadau ategol

en-gb	16 Power to investigate other health-related services
cy-gb	16 P * er i ymchwilio i wasanaethau eraill sy’n gysylltiedig ag iechyd

en-gb	Decisions not to investigate etc
cy-gb	Penderfyniadau i beidio ag ymchwilio etc

en-gb	17 Decisions not to investigate or to discontinue investigation
cy-gb	17 Penderfyniadau i beidio ag ymchwilio neu i roi’r gorau i ymchwiliad

en-gb	Investigation procedure and evidence
cy-gb	Gweithdrefn ymchwilio a thystiolaeth

en-gb	18 Investigation procedure
cy-gb	18 Gweithdrefn ymchwilio

en-gb	19 Information, documents, evidence and facilities
cy-gb	19 Gwybodaeth, dogfennau, tystiolaeth a chyfleusterau

en-gb	20 Obstruction and contempt
cy-gb	20 Rhwystro a dirmygu

en-gb	21 Obstruction and contempt: 
cy-gb	21 Rhwystro a dirmygu: 

en-gb	costs recovery
cy-gb	adennill costau

en-gb	22 Serving a costs recovery notice
cy-gb	22 Cyflwyno hysbysiad adennill costau

en-gb	Reports of investigations
cy-gb	Adroddiadau ar ymchwiliadau

en-gb	23 Reports of investigations
cy-gb	23 Adroddiadau ar ymchwiliadau

en-gb	24 Publicising reports
cy-gb	24 Rhoi cyhoeddusrwydd i adroddiadau

en-gb	25 Publicising reports: 
cy-gb	25 Rhoi cyhoeddusrwydd i adroddiadau: 

en-gb	health care providers
cy-gb	darparwyr gofal iechyd

en-gb	26 Action following receipt of a report
cy-gb	26 Camau gweithredu ar ôl cael adroddiad

en-gb	27 Reports: 
cy-gb	27 Adroddiadau: 

en-gb	alternative procedure
cy-gb	gweithdrefn amgen

en-gb	Special reports
cy-gb	Adroddiadau arbennig

en-gb	28 Special reports
cy-gb	28 Adroddiadau arbennig

en-gb	29 Special reports: 
cy-gb	29 Adroddiadau arbennig: 

en-gb	supplementary
cy-gb	atodol

en-gb	30 Special reports relating to the Welsh Government and the National Assembly for Wales Commission
cy-gb	30 Adroddiadau arbennig sy’n ymwneud â Llywodraeth Cymru a Chomisiwn Cynulliad Cenedlaethol Cymru

en-gb	Listed authorities
cy-gb	Awdurdodau rhestredig

en-gb	31 Listed authorities
cy-gb	31 Awdurdodau rhestredig

en-gb	32 Restrictions on power to amend Schedule 3
cy-gb	32 Cyfyngiadau ar b * er i ddiwygio Atodlen 3

en-gb	33 Provisions in regulations adding persons to Schedule 3
cy-gb	33 Darpariaethau mewn rheoliadau sy’n ychwanegu personau at Atodlen 3

en-gb	34 Power to issue guidance
cy-gb	34 P * er i ddyroddi canllawiau

en-gb	Compensation
cy-gb	Digolledu

en-gb	35 Compensation for the person aggrieved
cy-gb	35 Digolledu’r person a dramgwyddwyd

en-gb	PART 4
cy-gb	RHAN 4

en-gb	LISTED AUTHORITIES: 
cy-gb	AWDURDODAU RHESTREDIG: 

en-gb	COMPLAINTS-HANDLING PROCEDURES
cy-gb	GWEITHDREFNAU AR GYFER YMDRIN ÂCHWYNION

en-gb	36 Complaints-handling: 
cy-gb	36 Ymdrin â chwynion: 

en-gb	statement of principles
cy-gb	datganiad o egwyddorion

en-gb	37 Model complaints-handling procedures
cy-gb	37 Gweithdrefnau enghreifftiol ar gyfer ymdrin â chwynion

en-gb	38 Model complaints-handling procedures: 
cy-gb	38 Gweithdrefnau enghreifftiol ar gyfer ymdrin â chwynion: 

en-gb	specification of listed authorities
cy-gb	manyleb awdurdodau rhestredig

en-gb	Public Services Ombudsman (Wales) Act 2019 (anaw 3) iii 
cy-gb	iii Deddf Ombwdsmon Gwasanaethau Cyhoeddus (Cymru) 2019 (dccc 3) 

en-gb	39 Declarations of non-compliance
cy-gb	39 Datganiadau o beidio â chydymffurfio

en-gb	40 Submission of complaints-handling procedure: 
cy-gb	40 Cyflwyno gweithdrefn ymdrin â chwynion: 

en-gb	general
cy-gb	cyffredinol

en-gb	41 Complaints-handling procedures: 
cy-gb	41 Gweithdrefnau ymdrin â chwynion: 

en-gb	promotion of best practice etc
cy-gb	hybu arferion gorau etc

en-gb	PART 5
cy-gb	RHAN 5

en-gb	INVESTIGATION OF COMPLAINTS RELATING TO OTHER PERSONS: 
cy-gb	YMCHWILIO I GWYNION SY’N YMWNEUD Â PHERSONAU ERAILL: 

en-gb	SOCIAL CARE AND PALLIATIVE CARE
cy-gb	GOFAL CYMDEITHASOL A GOFAL LLINIAROL

en-gb	Application of this Part
cy-gb	Cymhwyso’r Rhan hon

en-gb	42 Matters to which this Part applies
cy-gb	42 Materion y mae’r Rhan hon yn gymwys iddynt

en-gb	Investigation of complaints
cy-gb	Ymchwilio i gwynion

en-gb	43 Power to investigate complaints
cy-gb	43 P * er i ymchwilio i gwynion

en-gb	44 Power to investigate on own initiative
cy-gb	44 P * er i ymchwilio ar ei liwt ei hun

en-gb	45 Criteria for own initiative investigations
cy-gb	45 Meini prawf ar gyfer ymchwilio ar ei liwt ei hun

en-gb	46 Alternative resolution of matters
cy-gb	46 Dulliau amgen o ddatrys materion

en-gb	47 Who can complain
cy-gb	47 Pwy sy’n cael cwyno

en-gb	48 Requirements: 
cy-gb	48 Gofynion: 

en-gb	complaints made to the Ombudsman
cy-gb	cwynion a wneir i’r Ombwdsmon

en-gb	49 Requirements: 
cy-gb	49 Gofynion: 

en-gb	complaints referred to the Ombudsman
cy-gb	cwynion a atgyfeirir at yr Ombwdsmon

en-gb	50 Records of complaints
cy-gb	50 Cofnodion o gwynion

en-gb	Decisions not to investigate etc
cy-gb	Penderfyniadau i beidio ag ymchwilio etc

en-gb	51 Decisions not to investigate complaints or to discontinue investigations
cy-gb	51 Penderfyniadau i beidio ag ymchwilio i gwynion neu i roi’r gorau i ymchwiliad

en-gb	Investigation procedure and evidence
cy-gb	Gweithdrefn ymchwilio a thystiolaeth

en-gb	52 Investigation procedure
cy-gb	52 Gweithdrefn ymchwilio

en-gb	53 Information, documents, evidence and facilities
cy-gb	53 Gwybodaeth, dogfennau, tystiolaeth a chyfleusterau

en-gb	54 Obstruction and contempt
cy-gb	54 Rhwystro a dirmygu

en-gb	Reports about investigations
cy-gb	Adroddiadau ar ymchwiliadau

en-gb	55 Investigation reports
cy-gb	55 Adroddiadau ar ymchwiliadau

en-gb	56 Further publicity for investigation reports
cy-gb	56 Cyhoeddusrwydd pellach i adroddiadau ar ymchwiliadau

en-gb	57 Action following receipt of investigation reports
cy-gb	57 Camau gweithredu ar ôl cael adroddiadau ar ymchwiliadau

en-gb	58 Reports: 
cy-gb	58 Adroddiadau: 

en-gb	alternative procedure
cy-gb	gweithdrefn amgen

en-gb	Special reports
cy-gb	Adroddiadau arbennig

en-gb	59 Circumstances in which special reports may be prepared
cy-gb	59 Amgylchiadau lle caiff adroddiadau arbennig eu paratoi

en-gb	60 Special reports
cy-gb	60 Adroddiadau arbennig

en-gb	61 Further publicity for special reports
cy-gb	61 Cyhoeddusrwydd pellach i adroddiadau arbennig

en-gb	Interpretation
cy-gb	Dehongli

en-gb	62 Meaning of “care home” and “care home provider”
cy-gb	62 Ystyr “cartref gofal” a “darparwr cartref gofal”

en-gb	63 Meaning of “domiciliary care” and “domiciliary care provider”
cy-gb	63 Ystyr “gofal cartref” a “darparwr gofal cartref”

en-gb	64 Meaning of “palliative care service” and “independent palliative care provider”
cy-gb	64 Ystyr “gwasanaeth gofal lliniarol” a “darparwr gofal lliniarol annibynnol”

en-gb	Public Services Ombudsman (Wales) Act 2019 (anaw 3) iv 
cy-gb	iv Deddf Ombwdsmon Gwasanaethau Cyhoeddus (Cymru) 2019 (dccc 3) 

en-gb	PART 6
cy-gb	RHAN 6

en-gb	INVESTIGATIONS: 
cy-gb	YMCHWILIADAU: 

en-gb	SUPPLEMENTARY 
cy-gb	ATODOL 

en-gb	Consultation and co-operation
cy-gb	Ymgynghori a chydweithredu

en-gb	65 Consultation and co-operation with other ombudsmen
cy-gb	65 Ymgynghori a chydweithredu ag ombwdsmyn eraill

en-gb	66 Working jointly with specified persons
cy-gb	66 Cydweithio â phersonau a bennir

en-gb	67 Working collaboratively with Commissioners
cy-gb	67 Cydlafurio â Chomisiynwyr

en-gb	68 Working with the Auditor General for Wales
cy-gb	68 Gweithio gydag Archwilydd Cyffredinol Cymru

en-gb	Disclosure
cy-gb	Datgelu

en-gb	69 Disclosure of information
cy-gb	69 Datgelu gwybodaeth

en-gb	70 Disclosure prejudicial to safety of State or contrary to public interest
cy-gb	70 Datgeliad niweidiol i ddiogelwch Gwladol neu yn groes i fudd y cyhoedd

en-gb	71 Protection from defamation claims
cy-gb	71 Diogelu rhag hawliadau difenwi

en-gb	PART 7
cy-gb	RHAN 7

en-gb	MISCELLANEOUS AND GENERAL 
cy-gb	AMRYWIOL A CHYFFREDINOL 

en-gb	Welsh language standards
cy-gb	Safonau’r Gymraeg

en-gb	72 Authorisation to give compliance notice to the Ombudsman in relation to Welsh language standards
cy-gb	72 Awdurdodiad i roi hysbysiad cydymffurfio i’r Ombwdsmon mewn perthynas â safonau’r Gymraeg

en-gb	Review of Act
cy-gb	Adolygiad o’r Ddeddf

en-gb	73 Review of Act
cy-gb	73 Adolygiad o’r Ddeddf

en-gb	Application of the 2005 Act to certain investigations
cy-gb	Cymhwyso Deddf 2005 i ymchwiliadau penodol

en-gb	74 Investigations commenced before sections 3, 4, 43 and 44 come into force
cy-gb	74 Ymchwiliadau a gychwynnir cyn y daw adrannau 3, 4, 43 a 44 i rym

en-gb	General
cy-gb	Cyffredinol

en-gb	75 Repeals, savings and consequential amendments
cy-gb	75 Diddymiadau, arbedion a diwygiadau canlyniadol

en-gb	76 Functions of the Assembly
cy-gb	76 Swyddogaethau’r Cynulliad

en-gb	77 Commencement
cy-gb	77 Cychwyn

en-gb	78 Interpretation
cy-gb	78 Dehongli

en-gb	79 Former health care providers, social landlords, social care providers and palliative care providers: 
cy-gb	79 Cyn-ddarparwyr gofal iechyd, cyn-landlordiaid cymdeithasol, cyn-ddarparwyr gofal cymdeithasol a chyn-ddarparwyr gofal lliniarol: 

en-gb	modifications
cy-gb	addasiadau

en-gb	80 Consequential, transitional provisions etc
cy-gb	80 Darpariaethau canlyniadol, trosiannol etc

en-gb	81 Regulations and directions
cy-gb	81 Rheoliadau a chyfarwyddydau

en-gb	82 Short title
cy-gb	82 Enw byr

en-gb	Schedule 1 — Public Services Ombudsman for Wales: 
cy-gb	Atodlen 1 — Ombwdsmon Gwasanaethau Cyhoeddus Cymru: 

en-gb	Appointment etc
cy-gb	Penodi etc

en-gb	Schedule 2 — Excluded Matters: 
cy-gb	Atodlen 2 — Materion Eithriedig: 

en-gb	Part 3
cy-gb	Rhan 3

en-gb	Schedule 3 — Listed Authorities
cy-gb	Atodlen 3 — Awdurdodau Rhestredig

en-gb	Schedule 4 — Excluded Matters: 
cy-gb	Atodlen 4 — Materion Eithriedig: 

en-gb	Part 5
cy-gb	Rhan 5

en-gb	Schedule 5 — Consequential Amendments
cy-gb	Atodlen 5 — Diwygiadau Canlyniadol

en-gb	Part 1 — Investigations
cy-gb	Rhan 1 — Ymchwiliadau

en-gb	Part 2 — Miscellaneous
cy-gb	Rhan 2 — Amrywiol

en-gb	Public Services Ombudsman (Wales) Act 2019 (anaw 3) 1 
cy-gb	1 Deddf Ombwdsmon Gwasanaethau Cyhoeddus (Cymru) 2019 (dccc 3) 

en-gb	Public Services Ombudsman (Wales) Act2019
cy-gb	Deddf Ombwdsmon GwasanaethauCyhoeddus (Cymru) 2019

en-gb	An Act of the National Assembly for Wales to make provision about the office of the Public Services Ombudsman for Wales; to make provision about the functions of the Public Services Ombudsman for Wales; to make provision about compensation; and for connected purposes.
cy-gb	Deddf Cynulliad Cenedlaethol Cymru i wneud darpariaeth ynghylch swydd Ombwdsmon Gwasanaethau Cyhoeddus Cymru; i wneud darpariaeth ynghylch swyddogaethau Ombwdsmon Gwasanaethau Cyhoeddus Cymru; i wneud darpariaeth ynghylch digolledu; ac at ddibenioncysylltiedig. 

en-gb	[22 May 2019]
cy-gb	[22 Mai 2019]

en-gb	Having been passed by the National Assembly for Wales and having received the assent of Her Majesty, it is enacted as follows:
cy-gb	Gan ei fod wedi ei basio gan Gynulliad Cenedlaethol Cymru ac wedi derbyn cydsyniad Ei Mawrhydi, deddfir fel a ganlyn:

en-gb	PART 1
cy-gb	RHAN 1

en-gb	INTRODUCTION
cy-gb	CYFLWYNIAD

en-gb	1 Overview
cy-gb	1 Trosolwg

en-gb	This Part of the Act is an overview of the main provisions of the Act.
cy-gb	Mae’r Rhan hon o’r Ddeddf yn drosolwg o brif ddarpariaethau’r Ddeddf.

en-gb	Part 2 provides for the continuation of the role of the Ombudsman.
cy-gb	Mae Rhan 2 yn darparu ar gyfer parhad rôl yr Ombwdsmon.

en-gb	Part 3 makes provision for—
cy-gb	Mae Rhan 3 yn gwneud darpariaeth—

en-gb	the Ombudsman to investigate listed authorities;
cy-gb	i’r Ombwdsmon ymchwilio i awdurdodau rhestredig;

en-gb	who can make and refer complaints to the Ombudsman;
cy-gb	o ran pwy sy’n cael gwneud cwynion i’r Ombwdsmon ac atgyfeirio cwynion ato;

en-gb	the matters that may be investigated by the Ombudsman;
cy-gb	o ran y materion y caiff yr Ombwdsmon ymchwilio iddynt;

en-gb	the procedures that apply to the Ombudsman’s investigations;
cy-gb	o ran y gweithdrefnau sy’n gymwys i ymchwiliadau’r Ombwdsmon;

en-gb	the Ombudsman’s powers to deal with obstruction and contempt;
cy-gb	o ran pwerau’r Ombwdsmon i ymdrin â rhwystr a dirmyg;

en-gb	the Ombudsman to prepare reports of investigations;
cy-gb	i’r Ombwdsmon baratoi adroddiadau ar ymchwiliadau;

en-gb	the Ombudsman to issue guidance to listed authorities about good administrative practice;
cy-gb	i’r Ombwdsmon ddyroddi canllawiau i awdurdodau rhestredig ynghylch arferion gweinyddu da;

en-gb	Public Services Ombudsman (Wales) Act 2019 (anaw 3) 2 
cy-gb	2 Deddf Ombwdsmon Gwasanaethau Cyhoeddus (Cymru) 2019 (dccc 3) 

en-gb	(h) listed authorities to compensate persons aggrieved.
cy-gb	(h) i awdurdodau rhestredig ddigolledu personau a dramgwyddwyd.

en-gb	(4) Part 4 makes provision for—
cy-gb	(4) Mae Rhan 4 yn gwneud darpariaeth—

en-gb	the Ombudsman to publish a statement of principles about the complaints-handling procedures of listed authorities, and the Assembly procedure that applies to the statement of principles;
cy-gb	i’r Ombwdsmon gyhoeddi datganiad o egwyddorion ynghylch gweithdrefnau ymdrin â chwynion awdurdodau rhestredig, a’r weithdrefn Cynulliad sy’n gymwys i’r datganiad o egwyddorion;

en-gb	the Ombudsman to publish model complaints-handling procedures for listed authorities;
cy-gb	i’r Ombwdsmon gyhoeddi gweithdrefn enghreifftiol ar gyfer ymdrin â chwynion ar gyfer awdurdodau rhestredig;

en-gb	requiring a listed authority to comply with a model complaints-handling procedure that applies to the listed authority;
cy-gb	i’w gwneud yn ofynnol i awdurdod rhestredig gydymffurfio â gweithdrefn enghreifftiol ar gyfer ymdrin â chwynion sy’n gymwys i’r awdurdod rhestredig;

en-gb	the Ombudsman to declare that the complaints-handling procedure of a listed authority does not comply with the model complaints-handling procedure;
cy-gb	i’r Ombwdsmon ddatgan nad yw gweithdrefn ymdrin â chwynion awdurdod rhestredig yn cydymffurfio â’r weithdrefn enghreifftiol ar gyfer ymdrin â chwynion;

en-gb	the Ombudsman to promote best practice in relation to complaints-handling.
cy-gb	i’r Ombwdsmon hybu arferion gorau o ran y ffordd yr ymdrinnir â chwynion.

en-gb	(5) Part 5 makes provision for—
cy-gb	(5) Mae Rhan 5 yn gwneud darpariaeth—

en-gb	the Ombudsman to investigate social care providers and palliative care providers;
cy-gb	i’r Ombwdsmon ymchwilio i ddarparwyr gofal cymdeithasol a darparwyr gofal lliniarol;

en-gb	who can make and refer complaints to the Ombudsman about social care and palliative care;
cy-gb	o ran pwy sy’n cael gwneud cwynion i’r Ombwdsmon a’u hatgyfeirio ato ynghylch gofal cymdeithasol a gofal lliniarol;

en-gb	the social care and palliative care matters that may be investigated by the Ombudsman;
cy-gb	o ran y materion gofal cymdeithasol a gofal lliniarol y caiff yr Ombwdsmon ymchwilio iddynt;

en-gb	the procedures that apply to the Ombudsman’s investigations into social care and palliative care;
cy-gb	o ran y gweithdrefnau sy’n gymwys i ymchwiliadau’r Ombwdsmon i ofal cymdeithasol a gofal lliniarol;

en-gb	the Ombudsman to prepare reports of investigations into social care and palliative care.
cy-gb	i’r Ombwdsmon baratoi adroddiadau ar ymchwiliadau i ofal cymdeithasol a gofal lliniarol.

en-gb	(6) Part 6 makes supplementary provision for—
cy-gb	(6) Mae Rhan 6 yn gwneud darpariaeth atodol—

en-gb	the Ombudsman to work with other ombudsmen and commissioners etc. in relation to investigations;
cy-gb	i’r Ombwdsmon weithio gydag ombwdsmyn a chomisiynwyr eraill etc. mewn perthynas ag ymchwiliadau;

en-gb	the disclosure and protection of information and publications in relation to investigations.
cy-gb	o ran datgelu a diogelu gwybodaeth a chyhoeddiadau mewn perthynas ag ymchwiliadau.

en-gb	(7) Part 7 makes miscellaneous provision, including adding the Ombudsman to Schedule 6 to the Welsh Language Standards (No. 2) Regulations 2016 and a requirement for the review of the operation of this Act by the Assembly.
cy-gb	(7) Mae Rhan 7 yn gwneud darpariaeth amrywiol, gan gynnwys ychwanegu’r Ombwdsmon i Atodlen 6 i Reoliadau Safonau’r Gymraeg (Rhif 2) 2016 a’i gwneud yn ofynnol i’r Cynulliad adolygu gweithrediad y Ddeddf hon.

en-gb	PART 2
cy-gb	RHAN 2

en-gb	THE PUBLIC SERVICES OMBUDSMAN FOR WALES 2 The Public Services Ombudsman for Wales 
cy-gb	OMBWDSMON GWASANAETHAU CYHOEDDUS CYMRU 2 Ombwdsmon Gwasanaethau Cyhoeddus Cymru 

en-gb	The office of the Public Services Ombudsman for Wales or Ombwdsmon Gwasanaethau Cyhoeddus Cymru (in this Act referred to as “the Ombudsman”) is to continue.
cy-gb	Mae swydd Ombwdsmon Gwasanaethau Cyhoeddus Cymru neu Public Services Ombudsman for Wales (y cyfeirir ato yn y Ddeddf hon fel “yr Ombwdsmon”) i barhau.

en-gb	Schedule 1 makes further provision about the Ombudsman.
cy-gb	Mae Atodlen 1 yn gwneud darpariaeth bellach ynghylch yr Ombwdsmon.

en-gb	Public Services Ombudsman (Wales) Act 2019 (anaw 3) 3 
cy-gb	3 Deddf Ombwdsmon Gwasanaethau Cyhoeddus (Cymru) 2019 (dccc 3) 

en-gb	PART 3
cy-gb	RHAN 3

en-gb	INVESTIGATIONS 
cy-gb	YMCHWILIADAU 

en-gb	Power of investigation
cy-gb	Pŵer i ymchwilio

en-gb	3 Power to investigate complaints
cy-gb	3 P * er i ymchwilio i gwynion

en-gb	(1) The Ombudsman may investigate a complaint under this Part in respect of a matter if the complaint has been—
cy-gb	(1) Caiff yr Ombwdsmon ymchwilio i g * yn o dan y Rhan hon mewn perthynas â mater os yw’r g * yn—

en-gb	duly made to the Ombudsman, or
cy-gb	wedi’i gwneud yn briodol i’r Ombwdsmon, neu

en-gb	duly referred to the Ombudsman, and
cy-gb	wedi’i hatgyfeirio’n briodol at yr Ombwdsmon, ac

en-gb	the matter is one which the Ombudsman is entitled to investigate under sections 11 to 16.
cy-gb	os yw’r mater yn un y mae gan yr Ombwdsmon hawl i ymchwilio iddo o dan adrannau 11 i 16.

en-gb	(2) A complaint is “duly made” to the Ombudsman if (but only if)—
cy-gb	(2) Mae cwyn wedi’i “gwneud yn briodol” i’r Ombwdsmon os (ond dim ond os)—

en-gb	it is made by a person who is entitled under section 7 to make the complaint to the Ombudsman, and
cy-gb	caiff ei gwneud gan berson sydd â hawl o dan adran 7 i wneud y g * yn i’r Ombwdsmon, a

en-gb	the requirements of section 8(1) are met in respect of it.
cy-gb	caiff gofynion adran 8(1) eu bodloni mewn perthynas â hi.

en-gb	(3) A complaint is “duly referred” to the Ombudsman if (but only if)—
cy-gb	(3) Mae cwyn wedi’i “hatgyfeirio’n briodol” at yr Ombwdsmon os (ond dim ond os)—

en-gb	it is referred to the Ombudsman by a listed authority, and
cy-gb	caiff ei chyfeirio at yr Ombwdsmon gan awdurdod rhestredig, a

en-gb	the requirements of section 9(1) are met in respect of it.
cy-gb	caiff gofynion adran 9(1) eu bodloni mewn perthynas â hi.

en-gb	(4) The Ombudsman may investigate a complaint under this Part in respect of a matter even if the requirements of section 8(1) or (as the case may be) section 9(1)(b), (c) or (d) are not met in respect of the complaint, if—
cy-gb	(4) Caiff yr Ombwdsmon ymchwilio i g * yn o dan y Rhan hon mewn perthynas â mater hyd yn oed os nad yw gofynion adran 8(1) neu (yn ôl y digwydd) adran 9(1)(b), (c) neu (d) wedi eu bodloni o ran y g * yn—

en-gb	the matter is one which the Ombudsman is entitled to investigate under sections 11 to 16, and
cy-gb	os yw’r mater yn un y mae gan yr Ombwdsmon hawl i ymchwilio iddo o dan adrannau 11 i 16, a

en-gb	the Ombudsman thinks it reasonable to do so.
cy-gb	os yw’r Ombwdsmon o’r farn ei bod yn rhesymol gwneud hynny.

en-gb	(5) It is for the Ombudsman to decide whether to begin, continue or discontinue an investigation (but see section 8(5)(a) for a restriction on the power to begin an investigation under subsection (1)(a)).
cy-gb	(5) Mater i’r Ombwdsmon yw penderfynu pa un ai i gychwyn ymchwiliad, i barhau ag ymchwiliad ai i roi’r gorau i ymchwiliad (ond gweler adran 8(5)(a) am gyfyngiad ar y p * er i gychwyn ymchwiliad o dan is-adran (1)(a)).

en-gb	(6) The Ombudsman may take any action which the Ombudsman thinks may assist in making a decision under subsection (5).
cy-gb	(6) Caiff yr Ombwdsmon gymryd unrhyw gamau gweithredu a all, ym marn yr Ombwdsmon, helpu i wneud penderfyniad o dan is-adran (5).

en-gb	(7) The Ombudsman may begin or continue an investigation into a complaint even if the complaint, or the referral of the complaint, has been withdrawn (but see section 8(5)(a) for a restriction on the power to begin an investigation under subsection (1)(a)).
cy-gb	(7) Caiff yr Ombwdsmon gychwyn ymchwiliad i g * yn neu barhau ag ymchwiliad i g * yn hyd yn oed os yw’r g * yn wedi’i thynnu’n ôl, neu hyd yn oed os yw’r atgyfeiriad sy’n ymwneud â’r g * yn wedi’i dynnu’n ôl (ond gweler adran 8(5)(a) am gyfyngiad ar y p * er i gychwyn ymchwiliad o dan is-adran (1)(a)).

en-gb	4 Power to investigate on own initiative
cy-gb	4 P * er i ymchwilio ar ei liwt ei hun

en-gb	The Ombudsman may investigate a matter under this Part, which the Ombudsman is entitled to investigate under sections 11 to 16, whether a complaint has been duly made or referred to the Ombudsman or not.
cy-gb	Caiff yr Ombwdsmon ymchwilio i fater o dan y Rhan hon, y mae ganddo hawl i ymchwilio iddo o dan adrannau 11 i 16, pa un a oes cwyn wedi’i gwneud yn briodol neu wedi’i hatgyfeirio’n briodol at yr Ombwdsmon ai peidio.

en-gb	Before the Ombudsman begins an investigation under this section, the Ombudsman must—
cy-gb	Cyn i’r Ombwdsmon gychwyn ymchwiliad o dan yr adran hon, rhaid i’r Ombwdsmon—

en-gb	Public Services Ombudsman (Wales) Act 2019 (anaw 3) 4
cy-gb	4 Deddf Ombwdsmon Gwasanaethau Cyhoeddus (Cymru) 2019 (dccc 3)

en-gb	(a) have regard to the public interest in beginning an investigation,
cy-gb	(a) rhoi sylw i fudd y cyhoedd wrth gychwyn ymchwiliad,

en-gb	(b) have a reasonable suspicion—
cy-gb	(b) amau’n rhesymol—

en-gb	that there is systemic maladministration, or
cy-gb	bod camweinyddu systemig, neu

en-gb	in a case where the matter is one which may be investigated by virtue of section 15(2), that systemic injustice has been sustained as a result of the exercise of professional judgement,
cy-gb	mewn achos pan fo’r mater yn un y caniateir ymchwilio iddo yn rhinwedd adran 15(2), fod anghyfiawnder systemig wedi ei ddioddef o ganlyniad i arfer barn broffesiynol,

en-gb	(c) consult such persons as the Ombudsman considers appropriate (but see section 66 for further duties around consultation), and
cy-gb	(c) ymgynghori â’r cyfryw bersonau y mae’r Ombwdsmon o’r farn ei bod yn briodol ymgynghori â hwy (ond gweler adran 66 am ddyletswyddau pellach o ran ymgynghori), a

en-gb	(d) have regard to the criteria for own initiative investigations published under section 5.
cy-gb	(d) rhoi sylw i’r meini prawf ar gyfer ymchwiliadau ar ei liwt ei hun a gyhoeddir o dan adran 5.

en-gb	(3) Subject to the other provisions of this section—
cy-gb	(3) Yn ddarostyngedig i ddarpariaethau eraill yr adran hon—

en-gb	it is for the Ombudsman to decide whether to begin, continue or discontinue an investigation under this section;
cy-gb	mater i’r Ombwdsmon yw penderfynu pa un ai i gychwyn ymchwiliad, i barhau ag ymchwiliad neu i roi’r gorau i ymchwiliad o dan yr adran hon;

en-gb	the Ombudsman may take any action the Ombudsman thinks may assist in making a decision under subsection (3)(a).
cy-gb	caiff yr Ombwdsmon gymryd unrhyw gamau gweithredu a all, ym marn yr Ombwdsmon, helpu i wneud penderfyniad o dan is-adran (3)(a).

en-gb	5 Criteria for own initiative investigations
cy-gb	5 Meini prawf ar gyfer ymchwilio ar ei liwt ei hun

en-gb	(1) The Ombudsman must publish criteria to be used in determining whether to begin an investigation under section 4.
cy-gb	(1) Rhaid i’r Ombwdsmon gyhoeddi meini prawf i’w defnyddio i benderfynu pa un ai i gychwyn ymchwiliad o dan adran 4.

en-gb	(2) The Ombudsman must lay a draft of the first criteria before the Assembly.
cy-gb	(2) Rhaid i’r Ombwdsmon osod drafft o’r meini prawf cyntaf gerbron y Cynulliad.

en-gb	(3) If, before the end of the 40 day period, the Assembly resolves not to approve the draft criteria, the Ombudsman must not publish the criteria in the form of the draft.
cy-gb	(3) Os yw’r Cynulliad yn penderfynu peidio â chymeradwyo’r meini prawf drafft cyn diwedd y cyfnod o 40 diwrnod, ni chaiff yr Ombwdsmon gyhoeddi’r meini prawf ar eu ffurf drafft.

en-gb	(4) If no such resolution is made before the end of that period, the Ombudsman must publish the criteria in the form of the draft.
cy-gb	(4) Os na wneir y cyfryw benderfyniad cyn diwedd y cyfnod hwnnw, rhaid i’r Ombwdsmon gyhoeddi’r meini prawf ar eu ffurf drafft.

en-gb	(5) The 40 day period—
cy-gb	(5) O ran y cyfnod o 40 diwrnod—

en-gb	begins on the day on which the draft is laid before the Assembly, and
cy-gb	mae’n dechrau ar y diwrnod pryd y gosodir y drafft gerbron y Cynulliad, a

en-gb	does not include any time during which the Assembly is dissolved or is in recess for more than four days.
cy-gb	nid yw’n cynnwys unrhyw amser pryd y bydd y Cynulliad wedi ei ddiddymu neu ar doriad am fwy na phedwar diwrnod.

en-gb	(6) Subsection (3) does not prevent new draft criteria from being laid before the Assembly.
cy-gb	(6) Nid yw is-adran (3) yn atal meini prawf drafft newydd rhag cael eu gosod gerbron y Cynulliad.

en-gb	(7) Before laying the draft criteria before the Assembly, the Ombudsman must consult—
cy-gb	(7) Cyn gosod y meini prawf drafft gerbron y Cynulliad, rhaid i’r Ombwdsmon ymgynghori â’r canlynol—

en-gb	the Welsh Ministers,
cy-gb	Gweinidogion Cymru,

en-gb	the listed authorities in Schedule 3, and
cy-gb	yr awdurdodau rhestredig yn Atodlen 3, ac

en-gb	such other persons as the Ombudsman thinks appropriate.
cy-gb	y cyfryw bersonau eraill sy’n briodol ym marn yr Ombwdsmon.

en-gb	(8) The Ombudsman must, in preparing the draft criteria to be laid before the Assembly, have regard to any representations made during the consultation mentioned in subsection (7).
cy-gb	(8) Rhaid i’r Ombwdsmon, wrth baratoi’r meini prawf drafft i’w gosod gerbron y Cynulliad, roi sylw i unrhyw sylwadau a wnaed yn ystod yr ymgynghoriad a grybwyllir yn is-adran (7).

en-gb	Public Services Ombudsman (Wales) Act 2019 (anaw 3) 5 
cy-gb	5 Deddf Ombwdsmon Gwasanaethau Cyhoeddus (Cymru) 2019 (dccc 3) 

en-gb	(9) The criteria come into force when they are published by the Ombudsman.
cy-gb	(9) Daw’r meini prawf i rym pan gânt eu cyhoeddi gan yr Ombwdsmon.

en-gb	(10) The Ombudsman may from time to time revise and re-publish the criteria.
cy-gb	(10) O dro i dro, caiff yr Ombwdsmon adolygu ac ailgyhoeddi’r meini prawf.

en-gb	(11) If, in the opinion of the Ombudsman, revisions made under subsection (10) effect any material change to the criteria, the Ombudsman must lay a draft of those revisions before the Assembly.
cy-gb	(11) Os, ym marn yr Ombwdsmon, yw adolygiadau a wneir o dan is-adran (10) yn effeithio ar unrhyw newid perthnasol i’r meini prawf, rhaid i’r Ombwdsmon osod drafft o’r adolygiadau hynny gerbron y Cynulliad.

en-gb	(12) Subsections (3) to (9) apply to draft revisions laid before the Assembly under subsection (11) as they apply to the first criteria.
cy-gb	(12) Mae is-adrannau (3) i (9) yn gymwys i adolygiadau drafft a osodir gerbron y Cynulliad o dan is-adran (11) fel y maent yn gymwys i’r meini prawf cyntaf.

en-gb	(13) The Welsh Ministers may by regulations amend the criteria published by the Ombudsman under this section by adding criteria, removing criteria or changing the criteria.
cy-gb	(13) Caiff Gweinidogion Cymru drwy reoliadau ddiwygio’r meini prawf a gyhoeddir gan yr Ombwdsmon o dan yr adran hon drwy ychwanegu meini prawf, dileu meini prawf neu newid y meini prawf.

en-gb	(14) Where the Welsh Ministers make regulations under subsection (13), the Ombudsman must publish the criteria, as amended by the regulations, on the day the regulations come into force.
cy-gb	(14) Pan fo Gweinidogion Cymru yn gwneud rheoliadau o dan is-adran (13), rhaid i’r Ombwdsmon gyhoeddi’r meini prawf, fel y’u diwygiwyd gan y rheoliadau, ar y diwrnod y daw’r rheoliadau i rym.

en-gb	(15) Before making regulations under subsection (13), the Welsh Ministers must consult—
cy-gb	(15) Cyn gwneud rheoliadau o dan is-adran (13), rhaid i Weinidogion Cymru ymgynghori â’r canlynol—

en-gb	the Ombudsman,
cy-gb	yr Ombwdsmon,

en-gb	the listed authorities in Schedule 3, and
cy-gb	yr awdurdodau rhestredig yn Atodlen 3, ac

en-gb	such other persons as the Welsh Ministers think appropriate.
cy-gb	y cyfryw bersonau eraill sy’n briodol ym marn Gweinidogion Cymru.

en-gb	(16) No regulations are to be made under subsection (13) unless a draft of the statutory instrument containing them has been laid before, and approved by a resolution of, the Assembly.
cy-gb	(16) Ni chaniateir gwneud rheoliadau o dan is-adran (13) oni bai bod drafft o’r offeryn statudol sy’n cynnwys y rheoliadau wedi ei osod gerbron y Cynulliad, ac wedi ei gymeradwyo drwy benderfyniad ganddo.

en-gb	6 Alternative resolution of matters
cy-gb	6 Dulliau amgen o ddatrys materion

en-gb	The Ombudsman may take any action the Ombudsman thinks appropriate with a view to resolving a matter which the Ombudsman has power to investigate under this Part.
cy-gb	Caiff yr Ombwdsmon gymryd unrhyw gamau gweithredu sydd, ym marn yr Ombwdsmon, yn briodol er mwyn datrys mater y mae gan yr Ombwdsmon bŵer i ymchwilio iddo o dan y Rhan hon.

en-gb	The Ombudsman may take action under this section in addition to or instead of conducting an investigation.
cy-gb	Caiff yr Ombwdsmon gymryd camau gweithredu o dan yr adran hon yn ychwanegol at gynnal ymchwiliad neu yn lle hynny.

en-gb	Any action under this section must be taken in private. 
cy-gb	Rhaid cymryd unrhyw gamau gweithredu o dan yr adran hon yn breifat. 

en-gb	Complaints
cy-gb	Cwynion

en-gb	7 Who can complain
cy-gb	7 Pwy sy’n cael cwyno

en-gb	(1) The persons entitled to make a complaint to the Ombudsman under this Part are—
cy-gb	(1) Y personau sydd â hawl i gwyno i’r Ombwdsmon o dan y Rhan hon yw—

en-gb	a member of the public (in this Part referred to as “the person aggrieved”) who claims or claimed to have sustained injustice or hardship in consequence of a matter which the Ombudsman is entitled to investigate under sections 11 to 16,
cy-gb	aelod o’r cyhoedd (y cyfeirir ato yn y Rhan hon fel “y person a dramgwyddwyd”) sy’n honni neu sydd wedi honni ei fod wedi dioddef anghyfiawnder neu galedi o ganlyniad i fater y mae gan yr Ombwdsmon hawl i ymchwilio iddo o dan adrannau 11 i 16;

en-gb	a person authorised in writing by the person aggrieved to act on that person’s behalf, or
cy-gb	person a awdurdodwyd yn ysgrifenedig gan y person a dramgwyddwyd i weithredu ar ran y person hwnnw;

en-gb	Public Services Ombudsman (Wales) Act 2019 (anaw 3) 6
cy-gb	6 Deddf Ombwdsmon Gwasanaethau Cyhoeddus (Cymru) 2019 (dccc 3)

en-gb	(c) if the person aggrieved is not capable of authorising such a person (for example because the person aggrieved has died), a person who appears to the Ombudsman to be appropriate to act on behalf of the person aggrieved.
cy-gb	(c) os nad yw’r person a dramgwyddwyd yn gallu awdurdodi’r cyfryw berson (er enghraifft, oherwydd bod y person a dramgwyddwyd wedi marw), person sydd, ym marn yr Ombwdsmon, yn briodol i weithredu ar ran y person a dramgwyddwyd.

en-gb	“Member of the public” means any person other than a listed authority acting in its capacity as such.
cy-gb	Ystyr “aelod o’r cyhoedd” yw unrhyw berson, heblaw awdurdod rhestredig sy’n gweithredu yn rhinwedd ei swydd fel y cyfryw.

en-gb	It is for the Ombudsman to determine any question of whether a person is entitled under this section to make a complaint to the Ombudsman.
cy-gb	Mater i’r Ombwdsmon yw penderfynu ar unrhyw gwestiwn ynghylch a oes gan berson hawl i wneud cwyn i’r Ombwdsmon o dan yr adran hon.

en-gb	8 Requirements: 
cy-gb	8 Gofynion: 

en-gb	complaints made to the Ombudsman
cy-gb	cwynion a wneir i’r Ombwdsmon

en-gb	(1) The requirements mentioned in section 3(2)(b) are that the complaint must—
cy-gb	(1) Y gofynion a grybwyllir yn adran 3(2)(b) yw bod yn rhaid i’r g * yn—

en-gb	be in a form specified by the Ombudsman in guidance;
cy-gb	bod ar ffurf a bennir gan yr Ombwdsmon mewn canllawiau;

en-gb	contain such information as specified by the Ombudsman in guidance;
cy-gb	cynnwys y cyfryw wybodaeth a bennir gan yr Ombwdsmon mewn canllawiau;

en-gb	be made to the Ombudsman before the end of the period of one year starting on the day on which the person aggrieved first had notice of the matter alleged in the complaint.
cy-gb	cael ei gwneud i’r Ombwdsmon cyn diwedd y cyfnod o flwyddyn sy’n dechrau ar y diwrnod y cafodd y person a dramgwyddwyd ei hysbysu gyntaf am y mater a honnir yn y g * yn.

en-gb	(2) The Ombudsman must publish the guidance referred to in subsection (1).
cy-gb	(2) Rhaid i’r Ombwdsmon gyhoeddi’r canllawiau y cyfeirir atynt yn is-adran (1).

en-gb	(3) It is for the Ombudsman to determine any question of whether the requirements of subsection (1) are met in respect of a complaint.
cy-gb	(3) Mater i’r Ombwdsmon yw penderfynu a yw gofynion is-adran (1) wedi eu bodloni o ran cwyn.

en-gb	(4) If a complaint which meets the requirements of subsection (1) is made other than in writing, the Ombudsman must—
cy-gb	(4) Os caiff cwyn sy’n bodloni gofynion is-adran (1) ei gwneud heblaw yn ysgrifenedig, rhaid i’r Ombwdsmon—

en-gb	explain to the person who made the complaint that a complaint has been duly made under this Act and the implications of making such a complaint, and
cy-gb	esbonio i’r person a wnaeth y g * yn fod cwyn wedi’i gwneud yn briodol yn unol â’r Ddeddf hon, a goblygiadau gwneud cwyn o’r fath, a

en-gb	ask the person whether the person wishes the complaint to continue to be treated as a complaint that has been duly made.
cy-gb	gofyn i’r person a yw’n awyddus i’r g * yn barhau i gael ei thrin yn g * yn a wnaed yn briodol.

en-gb	(5) If the person does not wish the complaint to continue to be treated as being duly made, the Ombudsman—must not use the power in section 3(1)(a) to begin an investigation into the matter alleged in the complaint;
cy-gb	(5) Os nad yw’r person yn awyddus i’r g * yn barhau i gael ei thrin yn g * yn a wnaed yn briodol—ni chaiff yr Ombwdsmon ddefnyddio’r p * er yn adran 3(1)(a) i ddechrau ymchwiliad i’r mater a honnir yn y g * yn;

en-gb	may use the power in section 4 to investigate the matter alleged in the complaint.
cy-gb	caiff yr Ombwdsmon ddefnyddio’r p * er yn adran 4 i ymchwilio i’r mater a honnir yn y g * yn.

en-gb	(6) If the person wishes the complaint to continue to be treated as being duly made, the Ombudsman must ask the person whether the person wishes the complaint to be confirmed in writing.
cy-gb	(6) Os yw’r person yn awyddus i’r g * yn barhau i gael ei thrin yn g * yn a wnaed yn briodol, rhaid i’r Ombwdsmon ofyn i’r person a yw am gadarnhau’r g * yn yn ysgrifenedig.

en-gb	(7) If the person wishes the complaint to be confirmed in writing, the Ombudsman must make such arrangements as are necessary for the complaint to be confirmed in writing.
cy-gb	(7) Os yw’r person yn awyddus i gadarnhau’r g * yn yn ysgrifenedig, rhaid i’r Ombwdsmonwneud y cyfryw drefniadau angenrheidiol i gadarnhau’r g * yn yn ysgrifenedig.

en-gb	9 Requirements: 
cy-gb	9 Gofynion: 

en-gb	complaints referred to the Ombudsman
cy-gb	cwynion a atgyfeirir at yr Ombwdsmon

en-gb	(1) The requirements mentioned in section 3(3)(b) are that the complaint—
cy-gb	(1) Y gofynion a grybwyllir yn adran 3(3)(b) yw bod yn rhaid i’r g * yn—

en-gb	(a) must have been made to the listed authority by a person who would have beenentitled under section 7 to make the complaint to the Ombudsman;
cy-gb	(a) bod wedi cael ei gwneud i’r awdurdod rhestredig gan berson a fyddai wedi bod â hawl o dan adran 7 i wneud y g * yn i’r Ombwdsmon;

en-gb	Public Services Ombudsman (Wales) Act 2019 (anaw 3) 7
cy-gb	7 Deddf Ombwdsmon Gwasanaethau Cyhoeddus (Cymru) 2019 (dccc 3)

en-gb	must have been made to the listed authority before the end of the period of one year starting on the day on which the person aggrieved first had notice of the matters alleged in the complaint;
cy-gb	bod wedi cael ei gwneud i’r awdurdod rhestredig cyn diwedd y cyfnod o flwyddyn sy’n dechrau ar y diwrnod y cafodd y person a dramgwyddwyd ei hysbysu gyntaf am y materion a honnir yn y g * yn;

en-gb	must be referred to the Ombudsman in a form and contain such information as specified by the Ombudsman in guidance;
cy-gb	cael ei hatgyfeirio at yr Ombwdsmon ar ffurf a bennir gan yr Ombwdsmon mewn canllawiau a chynnwys yr wybodaeth a bennir gan yr Ombwdsmon mewn canllawiau;

en-gb	must be referred to the Ombudsman before the end of the period of one year starting on the day on which the complaint was made to the listed authority.
cy-gb	cael ei hatgyfeirio at yr Ombwdsmon cyn diwedd y cyfnod o flwyddyn sy’n dechrau ar y diwrnod y cafodd y g * yn ei gwneud i’r awdurdod rhestredig.

en-gb	The Ombudsman must publish the guidance referred to in subsection (1)(c).
cy-gb	Rhaid i’r Ombwdsmon gyhoeddi’r canllawiau y cyfeirir atynt yn is-adran (1)(c).

en-gb	It is for the Ombudsman to determine any question of whether the requirements of subsection (1) are met in respect of a complaint.
cy-gb	Mater i’r Ombwdsmon yw penderfynu a yw gofynion is-adran (1) wedi eu bodloni o ran cwyn.

en-gb	10 Records of complaints
cy-gb	10 Cofnodion o gwynion

en-gb	The Ombudsman must maintain a register of every complaint made or referred to the Ombudsman in respect of a matter which the Ombudsman is entitled to investigate under this Part.
cy-gb	Rhaid i’r Ombwdsmon gadw cofrestr o bob cwyn a wnaed i’r Ombwdsmon neu a atgyfeiriwyd at yr Ombwdsmon mewn perthynas â mater y mae gan yr Ombwdsmon hawl i ymchwilio iddo o dan y Rhan hon.

en-gb	Matters which may be investigated
cy-gb	Materion y caniateir ymchwilio iddynt

en-gb	11 Matters which may be investigated
cy-gb	11 Materion y caniateir ymchwilio iddynt

en-gb	(1) The matters which the Ombudsman is entitled to investigate under this Part are—
cy-gb	(1) Y materion y mae gan yr Ombwdsmon hawl i ymchwilio iddynt o dan y Rhan hon yw—

en-gb	alleged maladministration by a listed authority in connection with relevant action;
cy-gb	camweinyddu honedig gan awdurdod rhestredig mewn cysylltiad â chamau gweithredu perthnasol;

en-gb	an alleged failure in a relevant service provided by a listed authority;
cy-gb	methiant honedig mewn gwasanaeth perthnasol a ddarperir gan awdurdod rhestredig;

en-gb	an alleged failure by a listed authority to provide a relevant service.
cy-gb	methiant honedig gan awdurdod rhestredig i ddarparu gwasanaeth perthnasol.

en-gb	(2) The matters may relate to action taken before or after this Act receives Royal Assent.
cy-gb	(2) Caiff y materion ymwneud â chamau gweithredu a gymerwyd cyn i’r Ddeddf hon gael Cydsyniad Brenhinol neu wedi hynny.

en-gb	(3) Subsection (1) is subject to sections 12 to 15.
cy-gb	(3) Mae is-adran (1) yn ddarostyngedig i adrannau 12 i 15.

en-gb	(4) Relevant action is—
cy-gb	(4) Camau gweithredu perthnasol yw—

en-gb	in the case of a listed authority which is a family health service provider in Wales or an independent provider in Wales, action taken by the authority in connection with the provision of a relevant service;
cy-gb	yn achos awdurdod rhestredig sy’n ddarparwr gwasanaeth iechyd teulu yng Nghymru neu’n ddarparwr annibynnol yng Nghymru, camau gweithredu a gymerwyd gan yr awdurdod mewn cysylltiad â darparu gwasanaeth perthnasol;

en-gb	in the case of a listed authority which is a social landlord in Wales or a Welsh health service body other than the Welsh Ministers, action taken by the authority in the discharge of any of its functions;
cy-gb	yn achos awdurdod rhestredig sy’n landlord cymdeithasol yng Nghymru neu’n gorff gwasanaeth iechyd yng Nghymru heblaw Gweinidogion Cymru, camau gweithredu a gymerwyd gan yr awdurdod wrth iddo gyflawni unrhyw un neu ragor o’i swyddogaethau;

en-gb	in the case of a listed authority which is a person with functions conferred by regulations made under section 113(2) of the Health and Social Care (Community Health and Standards) Act 2003 (c.43), action taken by the authority in the discharge of any of those functions;
cy-gb	yn achos awdurdod rhestredig sy’n berson â swyddogaethau a roddir gan reoliadau a wnaed o dan adran 113(2) o Ddeddf Iechyd a Gofal Cymdeithasol (Iechyd Cymunedol a Safonau) 2003 (p.43), camau gweithredu a gymerwyd gan yr awdurdod wrth gyflawni unrhyw un neu ragor o’r swyddogaethau hynny;

en-gb	Public Services Ombudsman (Wales) Act 2019 (anaw 3) 8 
cy-gb	8 Deddf Ombwdsmon Gwasanaethau Cyhoeddus (Cymru) 2019 (dccc 3) 

en-gb	in the case of a listed authority which is a listed authority by virtue of regulations under section 31(2) adding it to Schedule 3, action taken by the authority in the discharge of any of its specified functions;
cy-gb	yn achos awdurdod rhestredig sy’n awdurdod rhestredig yn rhinwedd rheoliadau o dan adran 31(2) sy’n ei ychwanegu at Atodlen 3, camau gweithredu a gymerwyd gan yr awdurdod wrth iddo gyflawni unrhyw un neu ragor o’i swyddogaethau penodedig;

en-gb	in any other case, action taken by the authority in the discharge of any of its administrative functions.
cy-gb	mewn unrhyw achos arall, camau gweithredu a gymerwyd gan yr awdurdod wrth iddo gyflawni unrhyw un neu ragor o’i swyddogaethau gweinyddol.

en-gb	(5) A relevant service is—
cy-gb	(5) Gwasanaeth perthnasol yw—

en-gb	in the case of a listed authority which is a family health service provider in Wales, any of the family health services which the authority had, at the time of the action which is the subject of the investigation, entered into a contract, undertaken, or made arrangements, to provide;
cy-gb	yn achos awdurdod rhestredig sy’n ddarparwr gwasanaeth iechyd teulu yng Nghymru, unrhyw un neu ragor o’r gwasanaethau iechyd teulu y gwnaeth yr awdurdod, ar adeg y camau gweithredu sy’n destun yr ymchwiliad, ymrwymo i gontract i’w ddarparu, ymgymryd i’w ddarparu neu wneud trefniadau i’w ddarparu neu i’w darparu;

en-gb	in the case of a listed authority which is an independent provider in Wales, any service which the authority had, at that time, made arrangements with a Welsh health service body or a family health service provider in Wales to provide;
cy-gb	yn achos awdurdod rhestredig sy’n ddarparwr annibynnol yng Nghymru, unrhyw wasanaeth yr oedd yr awdurdod, bryd hynny, wedi gwneud trefniadau gyda chorff gwasanaeth iechyd yng Nghymru neu ddarparwr gwasanaeth iechyd teulu yng Nghymru i’w ddarparu;

en-gb	in the case of a listed authority falling within subsection (4)(c), any service which it was, at that time, the authority’s function to provide in the discharge of any of the functions mentioned in that subsection;
cy-gb	yn achos awdurdod rhestredig sy’n dod o fewn is-adran (4)(c), unrhyw wasanaeth a oedd, bryd hynny, yn swyddogaeth yr awdurdod i’w ddarparu wrth gyflawni unrhyw un neu ragor o’r swyddogaethau a grybwyllir yn yr is-adran honno;

en-gb	in the case of a listed authority falling within subsection (4)(d), any service which it was, at that time, the authority’s function to provide in the discharge of any of its specified functions;
cy-gb	yn achos awdurdod rhestredig sy’n dod o fewn is-adran (4)(d), unrhyw wasanaeth a oedd, bryd hynny, yn swyddogaeth yr awdurdod i’w ddarparu wrth gyflawni unrhyw un neu ragor o’i swyddogaethau penodedig;

en-gb	in any other case, any service which it was, at that time, the authority’s function to provide.
cy-gb	mewn unrhyw achos arall, unrhyw wasanaeth a oedd, bryd hynny, yn swyddogaeth yr awdurdod i’w ddarparu.

en-gb	(6) For the purposes of subsections (4)(d) and (5)(d), a listed authority’s specified functions are the functions specified in relation to the authority in regulations under section 31(2) as falling within the Ombudsman’s remit.
cy-gb	(6) At ddibenion is-adrannau (4)(d) a (5)(d), swyddogaethau penodedig awdurdod rhestredig yw’r swyddogaethau a bennir mewn perthynas â’r awdurdod mewn rheoliadau o dan adran 31(2) yn rhai sy’n dod o fewn cylch gwaith yr Ombwdsmon.

en-gb	(7) An administrative function which may be discharged by a person who is a member of the administrative staff of a relevant tribunal is to be treated as an administrative function of a listed authority for the purposes of subsection (4) if—
cy-gb	(7) Mae swyddogaeth weinyddol y caniateir i berson sy’n aelod o staff gweinyddol tribiwnlys perthnasol ei chyflawni i’w thrin yn swyddogaeth weinyddol awdurdod rhestredig at ddibenion is-adran (4)—

en-gb	the person was appointed by the authority, or
cy-gb	os cafodd y person ei benodi gan yr awdurdod, neu

en-gb	the person was appointed with the consent of the authority (whether as to remuneration and other terms and conditions of service or otherwise).
cy-gb	os cafodd y person ei benodi gyda chydsyniad yr awdurdod (pa un ai o ran cydnabyddiaeth ariannol a thelerau ac amodau gwasanaeth eraill ai fel arall).

en-gb	12 Exclusion: 
cy-gb	12 Eithrio: 

en-gb	matters not relating to Wales
cy-gb	materion nad ydynt yn ymwneud â Chymru

en-gb	The Ombudsman may not investigate a matter arising in connection with the discharge or provision by a listed authority of any of the authority’s functions or services otherwise than in relation to Wales.
cy-gb	Ni chaniateir i’r Ombwdsmon ymchwilio i fater sy’n codi mewn cysylltiad ag awdurdod rhestredig sy’n cyflawni neu’n darparu unrhyw un neu ragor o swyddogaethau neu wasanaethau’r awdurdod heblaw o ran Cymru.

en-gb	Subsection (1) does not apply in relation to the Welsh Government.
cy-gb	Nid yw is-adran (1) yn gymwys o ran Llywodraeth Cymru.

en-gb	To the extent that a function of a listed authority is discharged in relation to the Welsh language or any other aspect of Welsh culture, it is to be regarded for the purposes of subsection (1) as discharged in relation to Wales.
cy-gb	I’r graddau bod un o swyddogaethau awdurdod rhestredig yn cael ei chyflawni o ran y Gymraeg neu unrhyw agwedd arall ar ddiwylliant Cymru, mae i’w hystyried at ddibenion is-adran (1) yn swyddogaeth a gyflawnir o ran Cymru.

en-gb	Public Services Ombudsman (Wales) Act 2019 (anaw 3) 9
cy-gb	9 Deddf Ombwdsmon Gwasanaethau Cyhoeddus (Cymru) 2019 (dccc 3)

en-gb	13 Exclusion: 
cy-gb	13 Eithrio: 

en-gb	other remedies
cy-gb	rhwymedïau eraill

en-gb	(1) The Ombudsman may not investigate a matter under section 3 if the person aggrieved has or had—
cy-gb	(1) Ni chaiff yr Ombwdsmon ymchwilio i fater o dan adran 3 os oes gan y person a dramgwyddwyd y canlynol neu os yw wedi cael y canlynol—

en-gb	a right of appeal, reference or review to or before a tribunal constituted under an enactment or by virtue of Her Majesty’s prerogative,
cy-gb	hawl i apelio i dribiwnlys a gyfansoddwyd o dan ddeddfiad neu yn rhinwedd uchelfraint Ei Mawrhydi, neu i gael ei atgyfeirio at dribiwnlys o’r fath, neu i gael adolygiad gerbron tribiwnlys o’r fath,

en-gb	a right of appeal to a Minister of the Crown, the Welsh Ministers, the First Minister for Wales or the Counsel General to the Welsh Government, ora remedy by way of proceedings in a court of law.
cy-gb	hawl i apelio i Weinidog y Goron, Gweinidogion Cymru, Prif Weinidog Cymru neu Gwnsler Cyffredinol Llywodraeth Cymru, neurhwymedi drwy gyfrwng achos mewn llys barn.

en-gb	(2) But subsection (1) does not apply if the Ombudsman is satisfied that, in the particular circumstances, it is not reasonable to expect the person to resort, or to have resorted, to the right or remedy.
cy-gb	(2) Ond nid yw is-adran (1) yn gymwys os yw’r Ombwdsmon yn fodlon, yn yr amgylchiadau penodol, nad yw’n rhesymol disgwyl i’r person arfer yr hawl neu’r rhwymedi, neu ddisgwyl iddo fod wedi arfer yr hawl neu’r rhwymedi.

en-gb	(3) The Ombudsman may investigate a matter under section 3 only if the Ombudsman is satisfied that—
cy-gb	(3) Caiff yr Ombwdsmon ymchwilio i fater o dan adran 3 dim ond os yw’r Ombwdsmon wedi ei fodloni—

en-gb	the matter has been brought to the attention of the listed authority to which the matter relates by or on behalf of the person aggrieved, and
cy-gb	bod y mater wedi ei ddwyn i sylw’r awdurdod rhestredig y mae’r mater yn ymwneud ag ef gan y person a dramgwyddwyd neu ar ei ran, a

en-gb	the authority has been given a reasonable opportunity to investigate and respond to it.
cy-gb	bod yr awdurdod wedi cael cyfle rhesymol i ymchwilio i’r mater ac ymateb iddo.

en-gb	(4) But subsection (3) does not prevent the Ombudsman from investigating a matter if the Ombudsman is satisfied that it is reasonable in the particular circumstances for the Ombudsman to investigate the matter despite the fact that the requirements of that subsection have not been met.
cy-gb	(4) Ond nid yw is-adran (3) yn atal yr Ombwdsmon rhag ymchwilio i fater os yw’r Ombwdsmon yn fodlon ei bod yn rhesymol yn yr amgylchiadau penodol i’r Ombwdsmon ymchwilio i’r mater er gwaethaf y ffaith nad yw gofynion yr is-adran honno wedi’u bodloni.

en-gb	14 Other excluded matters
cy-gb	14 Materion eithriedig eraill

en-gb	(1) The Ombudsman may not investigate under this Part a matter specified in Schedule 2.
cy-gb	(1) Ni chaniateir i’r Ombwdsmon ymchwilio, o dan y Rhan hon, i fater a bennir yn Atodlen 2.

en-gb	(2) The Welsh Ministers may by regulations amend Schedule 2 by—
cy-gb	(2) Caiff Gweinidogion Cymru, drwy reoliadau, ddiwygio Atodlen 2 drwy—

en-gb	adding an entry;
cy-gb	ychwanegu cofnod;

en-gb	removing an entry;
cy-gb	dileu cofnod;

en-gb	changing an entry.
cy-gb	newid cofnod.

en-gb	(3) Before making regulations under subsection (2), the Welsh Ministers must consult the Ombudsman.
cy-gb	(3) Cyn gwneud rheoliadau o dan is-adran (2), rhaid i Weinidogion Cymru ymgynghori â’r Ombwdsmon.

en-gb	(4) No regulations are to be made under subsection (2) unless a draft of the statutory instrument containing them has been laid before, and approved by a resolution of, the Assembly.
cy-gb	(4) Ni chaniateir gwneud rheoliadau o dan is-adran (2) oni bai bod drafft o’r offeryn statudol sy’n cynnwys y rheoliadau wedi ei osod gerbron y Cynulliad, ac wedi ei gymeradwyo drwy benderfyniad ganddo.

en-gb	(5) Subsection (1) does not prevent the Ombudsman from investigating action of a listed authority in operating a procedure established to examine complaints or review decisions.
cy-gb	(5) Nid yw is-adran (1) yn atal yr Ombwdsmon rhag ymchwilio i gamau gweithredu a gymerwyd gan awdurdod rhestredig wrth weithredu gweithdrefn a sefydlwyd i archwilio cwynion neu i adolygu penderfyniadau.

en-gb	15 Decisions taken without maladministration
cy-gb	15 Penderfyniadau a wnaed heb gamweinyddu

en-gb	(1) The Ombudsman may not question the merits of a decision taken without maladministration by a listed authority in the exercise of a discretion.
cy-gb	(1) Ni chaniateir i’r Ombwdsmon gwestiynu rhinweddau penderfyniad a wnaed heb gamweinyddu gan awdurdod rhestredig wrth arfer disgresiwn.

en-gb	Public Services Ombudsman (Wales) Act 2019 (anaw 3) 10 
cy-gb	10 Deddf Ombwdsmon Gwasanaethau Cyhoeddus (Cymru) 2019 (dccc 3) 

en-gb	(2) Subsection (1) does not apply to the merits of a decision to the extent that the decision was taken in consequence of the exercise of professional judgement which appears to the Ombudsman to be exercisable in connection with the provision of health or social care.
cy-gb	(2) Nid yw is-adran (1) yn gymwys i rinweddau penderfyniad i’r graddau bod y penderfyniad wedi ei wneud o ganlyniad i arfer barn broffesiynol sydd, ym marn yr Ombwdsmon, yn arferadwy mewn cysylltiad â darparu gofal cymdeithasol neu iechyd.

en-gb	Ancillary investigations
cy-gb	Ymchwiliadau ategol

en-gb	16 Power to investigate other health-related services
cy-gb	16 Pŵer i ymchwilio i wasanaethau eraill sy’n gysylltiedig ag iechyd

en-gb	(1) This section applies where—
cy-gb	(1) Mae’r adran hon yn gymwys fel a ganlyn—

en-gb	(a) the Ombudsman has power under this Part to investigate—
cy-gb	(a) pan fo gan yr Ombwdsmon bŵer o dan y Rhan hon i ymchwilio—

en-gb	alleged maladministration by a relevant listed authority in connection with relevant action taken by the authority in relation to a person,
cy-gb	i gamweinyddu honedig gan awdurdod rhestredig perthnasol mewn cysylltiad â chamau gweithredu perthnasol a gymerwyd gan yr awdurdod mewn perthynas â pherson,

en-gb	an alleged failure in a relevant service provided to a person by a relevant listed authority, or
cy-gb	i fethiant honedig mewn gwasanaeth perthnasol a ddarperir i berson gan awdurdod rhestredig perthnasol, neu

en-gb	an alleged failure by a relevant listed authority to provide a relevant service to a person, and
cy-gb	i fethiant honedig gan awdurdod rhestredig perthnasol i ddarparu gwasanaeth perthnasol i berson, a

en-gb	(b) a health-related service which is not a relevant service has also been provided to the person.
cy-gb	(b) pan fo gwasanaeth sy’n gysylltiedig ag iechyd nad yw’n wasanaeth perthnasol hefyd wedi’i ddarparu i’r person.

en-gb	(2) If the Ombudsman considers that the alleged maladministration or failure cannot be investigated effectively or completely without also investigating the health-related service mentioned in subsection (1)(b), the Ombudsman may investigate that service as part of the investigation in respect of the relevant listed authority.
cy-gb	(2) Os yw’r Ombwdsmon o’r farn na ellir ymchwilio’n effeithiol nac yn gyflawn i’r camweinyddu honedig neu’r methiant honedig heb hefyd ymchwilio i’r gwasanaeth sy’n gysylltiedig ag iechyd a grybwyllir yn is-adran (1)(b), caiff yr Ombwdsmon ymchwilio i’r gwasanaeth hwnnw fel rhan o’r ymchwiliad mewn perthynas â’r awdurdod rhestredig perthnasol.

en-gb	(3) If the Ombudsman does so, any reference to a listed authority in section 17, 18, 23(2)(b) or (7)(a), 27, 28(4)(b), (6)(c), (6)(d) or (9)(b)(ii) or 29(4)(a) includes, in addition, a reference to the person who provided the health-related service mentioned in subsection (1)(b).
cy-gb	(3) Os gwnaiff yr Ombwdsmon hynny, mae unrhyw gyfeiriad at awdurdod rhestredig yn adran 17, 18, 23(2)(b) neu (7)(a), 27, 28(4)(b), (6)(c), (6)(d) neu (9)(b)(ii) neu 29(4)(a) yn cynnwys hefyd gyfeiriad at y person a ddarparodd y gwasanaeth sy’n gysylltiedig ag iechyd a grybwyllir yn is-adran (1)(b).

en-gb	(4) In this section—
cy-gb	(4) Yn yr adran hon—

en-gb	“health-related service” (“ gwasanaeth sy’n gysylltiedig ag iechyd ”) includes—
cy-gb	mae “gwasanaeth sy’n gysylltiedig ag iechyd” ( “health-related service” ) yn cynnwys—

en-gb	any medical, dental, ophthalmic, nursing, midwifery or pharmaceutical service, and
cy-gb	unrhyw wasanaeth meddygol, deintyddol, offthalmig, nyrsio, bydwreigiaeth neu fferyllol, a

en-gb	any other service which is provided in connection with a person’s physical or mental health,
cy-gb	unrhyw wasanaeth arall a ddarperir mewn cysylltiad ag iechyd corfforol neu feddyliol person,

en-gb	other than a special procedure performed under the authority of a special procedure licence (within the meaning of Part 4 of the Public Health (Wales) Act 2017 (anaw 2);
cy-gb	heblaw triniaeth arbennig a gyflawnir o dan awdurdod trwydded triniaeth arbennig (o fewn ystyr Rhan 4 o Ddeddf Iechyd y Cyhoedd (Cymru) 2017 (dccc2);

en-gb	“relevant action” (“ camau gweithredu perthnasol ”) has the meaning given in section 11(4);
cy-gb	mae i “camau gweithredu perthnasol” ( “relevant action” ) yr ystyr a roddir yn adran 11(4);

en-gb	“relevant listed authority” (“ awdurdod rhestredig perthnasol ”) means—
cy-gb	ystyr “awdurdod rhestredig perthnasol” ( “relevant listed authority” ) yw—

en-gb	the Board of Community Health Councils in Wales;
cy-gb	Bwrdd Cynghorau Iechyd Cymuned yng Nghymru;

en-gb	a Local Health Board;
cy-gb	Bwrdd Iechyd Lleol;

en-gb	an NHS Trust managing a hospital or other establishment or facility in Wales;
cy-gb	Ymddiriedolaeth GIG sy’n rheoli ysbyty neu sefydliad neu gyfleuster arall yng Nghymru;

en-gb	a Special Health Authority not discharging functions only or mainly in England;
cy-gb	Awdurdod Iechyd Arbennig nad yw’n cyflawni swyddogaethau yn Lloegr yn unig neu’n bennaf;

en-gb	Public Services Ombudsman (Wales) Act 2019 (anaw 3) 11 
cy-gb	11 Deddf Ombwdsmon Gwasanaethau Cyhoeddus (Cymru) 2019 (dccc 3) 

en-gb	a Community Health Council;
cy-gb	Cyngor Iechyd Cymuned;

en-gb	an independent provider in Wales;
cy-gb	darparwr annibynnol yng Nghymru;

en-gb	a family health service provider in Wales;
cy-gb	darparwr gwasanaeth iechyd teulu yng Nghymru;

en-gb	a person with functions conferred by regulations made under section 113(2) of the Health and Social Care (Community Health Standards) Act 2003 (c.43);
cy-gb	person â swyddogaethau a roddir gan reoliadau a wneir o dan adran 113(2) o Ddeddf Iechyd a Gofal Cymdeithasol (Iechyd Cymunedol a Safonau) 2003 (p.43);

en-gb	the Welsh Health Specialised Services Committee;
cy-gb	Pwyllgor Gwasanaethau Iechyd Arbenigol Cymru;

en-gb	“relevant service” (“ gwasanaeth perthnasol ”) has the meaning in section 11(5).
cy-gb	mae i “gwasanaeth perthnasol” ( “relevant service” ) yr ystyr a roddir yn adran 11(5);

en-gb	(5) This section does not affect the Ombudsman’s power under section 19.
cy-gb	(5) Nid yw’r adran hon yn effeithio ar bŵer yr Ombwdsmon o dan adran 19.

en-gb	Decisions not to investigate etc
cy-gb	Penderfyniadau i beidio ag ymchwilio etc

en-gb	17 Decisions not to investigate or to discontinue investigation
cy-gb	17 Penderfyniadau i beidio ag ymchwilio neu i roi’r gorau i ymchwiliad

en-gb	(1) If the Ombudsman —
cy-gb	(1) Os yw’r Ombwdsmon—

en-gb	decides not to begin an investigation, or to discontinue an investigation, into a matter under section 3(5), or
cy-gb	yn penderfynu peidio â chychwyn ymchwiliad neu roi’r gorau i ymchwiliad, i fater o dan adran 3(5), neu

en-gb	where the Ombudsman has consulted a person under section 4(2)(c), decides not to begin an investigation, or to discontinue an investigation, into a matter under section 4(3)(a),
cy-gb	pan fo’r Omdwdsmon wedi ymgynghori â pherson o dan adran 4(2)(c), yn penderfynu peidio â chychwyn ymchwiliad, neu roi’r gorau i ymchwiliad, i fater o dan adran 4(3)(a),

en-gb	the Ombudsman must prepare a statement of the reasons for the decision.
cy-gb	rhaid i’r Ombwdsmon baratoi datganiad o’r rhesymau dros y penderfyniad.

en-gb	(2) The Ombudsman must send a copy of the statement to—
cy-gb	(2) Rhaid i’r Ombwdsmon anfon copi o’r datganiad at—

en-gb	any person who made a complaint to the Ombudsman in respect of the matter, and
cy-gb	unrhyw berson a wnaeth gŵyn i’r Ombwdsmon mewn perthynas â’r mater, a

en-gb	the listed authority to which the matter relates.
cy-gb	yr awdurdod rhestredig y mae’r mater yn ymwneud ag ef.

en-gb	(3) The Ombudsman may send a copy of the statement to any other persons the Ombudsman thinks appropriate.
cy-gb	(3) Caiff yr Ombwdsmon anfon copi o’r datganiad at unrhyw bersonau eraill sy’n briodol ym marn yr Ombwdsmon.

en-gb	(4) The Ombudsman may publish a statement under this section if, after taking account of the interests of the person aggrieved (if any) and any other persons the Ombudsman thinks appropriate, the Ombudsman considers it to be in the public interest to do so.
cy-gb	(4) Caiff yr Ombwdsmon gyhoeddi datganiad o dan yr adran hon os yw’r Ombwdsmon, ar ôl ystyried buddiannau’r person a dramgwyddwyd (os oes un) ac unrhyw bersonau eraill sy’n briodol ym marn yr Ombwdsmon, o’r farn ei bod er budd y cyhoedd i wneud hynny.

en-gb	(5) The Ombudsman may supply a copy of a statement published under subsection (4), or any part of such a statement, to any person who requests it.
cy-gb	(5) Caiff yr Ombwdsmon roi copi o ddatganiad a gyhoeddir o dan is-adran (4), neu unrhyw ran o ddatganiad o’r fath, i unrhyw berson sy’n gofyn amdano.

en-gb	(6) The Ombudsman may charge a reasonable fee for supplying a copy of a statement, or part of a statement, under subsection (5).
cy-gb	(6) Caiff yr Ombwdsmon godi ffi resymol am roi copi o ddatganiad, neu ran o ddatganiad, o dan is-adran (5).

en-gb	(7) If a statement prepared under subsection (1)—
cy-gb	(7) Os yw datganiad a baratowyd o dan is-adran (1)—

en-gb	(a) mentions the name of any person other than the listed authority to which the matter relates, or
cy-gb	(a) yn crybwyll enw unrhyw berson heblaw’r awdurdod rhestredig y mae’r mater yn ymwneud ag ef, neu

en-gb	Public Services Ombudsman (Wales) Act 2019 (anaw 3) 12 
cy-gb	12 Deddf Ombwdsmon Gwasanaethau Cyhoeddus (Cymru) 2019 (dccc 3) 

en-gb	(b) includes any particulars which, in the opinion of the Ombudsman, are likely to identify any such person and which, in the Ombudsman’s opinion, can be omitted without impairing the effectiveness of the statement,
cy-gb	(b) yn cynnwys unrhyw fanylion sydd, ym marn yr Ombwdsmon, yn debygol o wneud unrhyw berson o’r fath yn hysbys ac y gellir, ym marn yr Ombwdsmon, eu hepgor heb amharu ar effeithiolrwydd y datganiad,

en-gb	that information must not be included in a version of the statement sent to a person under subsection (2) or (3) or published under subsection (4), subject to subsection (8).
cy-gb	ni chaniateir cynnwys yr wybodaeth honno mewn fersiwn o’r datganiad a anfonir at berson o dan is-adran (2) neu (3) neu a gyhoeddir o dan is-adran (4), yn ddarostyngedig i is-adran (8).

en-gb	(8) Subsection (7) does not apply in relation to a version of the statement if, after taking account of the interests of the person aggrieved (if any) and any other persons the Ombudsman thinks appropriate, the Ombudsman considers it to be in the public interest to include that information in that version of the statement.
cy-gb	(8) Nid yw is-adran (7) yn gymwys mewn perthynas â fersiwn o’r datganiad os yw’r Ombwdsmon, ar ôl ystyried buddiannau’r person a dramgwyddwyd (os oes un) ac unrhyw bersonau eraill sy’n briodol ym marn yr Ombwdsmon, o’r farn ei bod er budd y cyhoedd i gynnwys yr wybodaeth honno yn y fersiwn honno o’r datganiad.

en-gb	Investigation procedure and evidence
cy-gb	Gweithdrefn ymchwilio a thystiolaeth

en-gb	18 Investigation procedure
cy-gb	18 Gweithdrefn ymchwilio

en-gb	(1) If the Ombudsman conducts an investigation under section 3, the Ombudsman must—
cy-gb	(1) Os yw’r Ombwdsmon yn cynnal ymchwiliad o dan adran 3, rhaid i’r Ombwdsmon—

en-gb	give the listed authority to which the investigation relates an opportunity to comment on any allegations contained in the complaint;
cy-gb	rhoi cyfle i’r awdurdod rhestredig y mae’r ymchwiliad yn ymwneud ag ef wneud sylwadau ar unrhyw honiadau yn y gŵyn;

en-gb	give any other person who is alleged in the complaint to have taken or authorised the action complained of an opportunity to comment on any allegations relating to that person.
cy-gb	rhoi i unrhyw berson arall yr honnir yn y gŵyn ei fod wedi cymryd y camau gweithredu yr achwynir amdanynt, neu wedi awdurdodi’r camau gweithredu yr achwynir amdanynt, gyfle i wneud sylwadau ar unrhyw honiadau sy’n ymwneud â’r person hwnnw.

en-gb	(2) If the Ombudsman conducts an investigation under section 4, the Ombudsman must—
cy-gb	(2) Os yw’r Ombwdsmon yn cynnal ymchwiliad o dan adran 4, rhaid i’r Ombwdsmon—

en-gb	prepare an investigation proposal, and
cy-gb	paratoi cynnig ymchwilio, a

en-gb	submit the investigation proposal to—
cy-gb	cyflwyno’r cynnig ymchwilio—

en-gb	the listed authority being investigated, and
cy-gb	i’r awdurdod rhestredig yr ymchwilir iddo, a

en-gb	any person, other than the listed authority, who is identified in the investigation proposal in a negative way.
cy-gb	i unrhyw berson, heblaw’r awdurdod rhestredig, y’i hadwaenir mewn modd negyddol yn y cynnig ymchwilio.

en-gb	(3) But if—the Ombudsman has begun to investigate a matter under section 3 or 4 (in either case, “the original investigation”), and
cy-gb	(3) Ond os yw’r Ombwdsmon—wedi cychwyn ymchwiliad i fater o dan adran 3 neu 4 (yn y naill achos a’r llall, “yr ymchwiliad gwreiddiol”), a

en-gb	the Ombudsman has begun another investigation into a matter (“the related investigation”) under section 4 that relates to the original investigation,
cy-gb	wedi cychwyn ymchwiliad arall i fater (“yr ymchwiliad cysylltiedig”) o dan adran 4 sy’n ymwneud â’r ymchwiliad gwreiddiol,

en-gb	subsection (2) does not apply to the related investigation.
cy-gb	nid yw is-adran (2) yn gymwys i’r ymchwiliad cysylltiedig.

en-gb	(4) An investigation relates to an original investigation if the matter investigated in the related investigation has a substantial connection with the matter investigated in the original investigation.
cy-gb	(4) Mae ymchwiliad yn ymwneud ag ymchwiliad gwreiddiol os oes gan y mater yr ymchwilir iddo yn yr ymchwiliad cysylltiedig gysylltiad sylweddol â’r mater yr ymchwilir iddo yn yr ymchwiliad gwreiddiol.

en-gb	(5) Where the Ombudsman prepares an investigation proposal in relation to a matter, the Ombudsman must—
cy-gb	(5) Pan fo’r Ombwdsmon yn paratoi cynnig ymchwilio mewn cysylltiad â mater, rhaid i’r Ombwdsmon—

en-gb	(a) give the listed authority being investigated an opportunity to comment on the investigation proposal;
cy-gb	(a) rhoi cyfle i’r awdurdod rhestredig yr ymchwilir iddo wneud sylwadau ar y cynnig ymchwilio;

en-gb	Public Services Ombudsman (Wales) Act 2019 (anaw 3) 13 
cy-gb	13 Deddf Ombwdsmon Gwasanaethau Cyhoeddus (Cymru) 2019 (dccc 3) 

en-gb	(b) give any person, other than the listed authority, who is identified in the investigation proposal in a negative way, an opportunity to comment on the investigation proposal (as far as the investigation proposal relates to that person).
cy-gb	(b) rhoi cyfle i unrhyw berson, heblaw’r awdurdod rhestredig, y’i hadwaenir mewn modd negyddol yn y cynnig ymchwilio, wneud sylwadau ar y cynnig ymchwilio (i’r graddau y mae’r cynnig ymchwilio yn ymwneud â’r person hwnnw).

en-gb	(6) Where the Ombudsman has begun a related investigation into a matter and no investigation proposal is prepared by virtue of subsection (3), the Ombudsman must—
cy-gb	(6) Pan fo’r Ombwdsmon wedi cychwyn ymchwiliad cysylltiedig i fater a phan nad oes cynnig ymchwilio wedi’i baratoi yn rhinwedd is-adran (3), rhaid i’r Ombwdsmon—

en-gb	give the listed authority an opportunity to comment on the related investigation;
cy-gb	rhoi cyfle i’r awdurdod rhestredig wneud sylwadau ar yr ymchwiliad cysylltiedig;

en-gb	give any person, other than the listed authority, who is identified by the Ombudsman in relation to the related investigation in a negative way, an opportunity to comment on the related investigation (as far as the related investigation relates to that person).
cy-gb	rhoi cyfle i unrhyw berson, heblaw’r awdurdod rhestredig, y’i hadwaenir gan yr Ombwdsmon mewn modd negyddol mewn perthynas â’r ymchwiliad cysylltiedig, i wneud sylwadau ynghylch yr ymchwiliad cysylltiedig (i’r graddau y mae’r cynnig ymchwilio yn ymwneud â’r person hwnnw).

en-gb	(7) An investigation proposal must set out—
cy-gb	(7) Rhaid i gynnig ymchwilio nodi—

en-gb	he reasons for the investigation, and
cy-gb	y rhesymau dros yr ymchwiliad, a

en-gb	how the criteria published under section 5 have been met.
cy-gb	y modd y bodlonwyd y meini prawf a gyhoeddwyd o dan adran 5.

en-gb	(8) An investigation must be conducted in private.
cy-gb	(8) Rhaid i ymchwiliad gael ei gynnal yn breifat.

en-gb	(9) Subject to the other provisions of this section, the procedure for conducting an investigation under section 3 or 4 is to be such as the Ombudsman thinks appropriate in the circumstances of the case.
cy-gb	(9) Yn ddarostyngedig i ddarpariaethau eraill yr adran hon, y weithdrefn ar gyfer cynnal ymchwiliad o dan adran 3 neu 4 yw’r un sy’n briodol ym marn yr Ombwdsmon yn amgylchiadau’r achos.

en-gb	(10) In particular, the Ombudsman may—
cy-gb	(10) Yn benodol, caiff yr Ombwdsmon—

en-gb	make such inquiries as the Ombudsman thinks appropriate;
cy-gb	gwneud y cyfryw ymchwiliadau y mae’r Ombwdsmon o’r farn eu bod yn briodol;

en-gb	determine whether any person may be represented in the investigation by an authorised person or otherwise.
cy-gb	penderfynu a gaiff unrhyw berson ei gynrychioli yn yr ymchwiliad gan berson awdurdodedig neu fel arall.

en-gb	(11) In subsection (10) “authorised person” means a person who, for the purposes of the Legal Services Act 2007 (c.29), is an authorised person in relation to an activity which constitutes the exercise of a right of audience or the conduct of litigation (within the meaning of that Act).
cy-gb	(11) Yn is-adran (10) ystyr “person awdurdodedig” yw person sydd, at ddibenion Deddf Gwasanaethau Cyfreithiol 2007 (p.29), yn berson awdurdodedig mewn perthynas â gweithgaredd sy’n golygu arfer hawl i ymddangos mewn achos neu ymladd achos (o fewn ystyr y Ddeddf honno).

en-gb	(12) The Ombudsman may pay to any person who attends or supplies information for the purposes of the investigation—
cy-gb	(12) Caiff yr Ombwdsmon dalu i unrhyw berson sy’n bresennol neu sy’n rhoi gwybodaeth at ddibenion yr ymchwiliad—

en-gb	such sums as the Ombudsman may determine in respect of expenses properly incurred by the person, and
cy-gb	y cyfryw symiau y penderfyna’r Ombwdsmon arnynt mewn perthynas â threuliau yr aethpwyd iddynt yn briodol gan y person, a

en-gb	such allowances as the Ombudsman may determine by way of compensation for the loss of the person’s time,
cy-gb	y cyfryw lwfansau y penderfyna’r Ombwdsmon arnynt i ddigolledu’r person am ei amser,

en-gb	subject to such conditions as the Ombudsman may determine.
cy-gb	yn ddarostyngedig i’r cyfryw amodau y penderfyna’r Ombwdsmon arnynt.

en-gb	(13) The Ombudsman must publish the procedure that the Ombudsman will follow when conducting an investigation under section 3 or 4.
cy-gb	(13) Rhaid i’r Ombwdsmon gyhoeddi’r weithdrefn y bydd yr Ombwdsmon yn ei dilyn wrth gynnal ymchwiliad o dan adran 3 neu 4.

en-gb	(14) The conduct of an investigation in respect of a listed authority does not affect—
cy-gb	(14) Nid yw cynnal ymchwiliad mewn perthynas ag awdurdod rhestredig yn effeithio ar y canlynol—

en-gb	the validity of any action taken by the listed authority, or
cy-gb	dilysrwydd unrhyw gamau gweithredu a gymerodd yr awdurdod rhestredig, neu

en-gb	any power or duty of the listed authority to take further action with respect to any matter under investigation.
cy-gb	unrhyw bŵer neu ddyletswydd sydd gan yr awdurdod rhestredig i gymryd camau gweithredu pellach mewn perthynas ag unrhyw fater yr ymchwilir iddo.

en-gb	Public Services Ombudsman (Wales) Act 2019 (anaw 3) 14 
cy-gb	14 Deddf Ombwdsmon Gwasanaethau Cyhoeddus (Cymru) 2019 (dccc 3) 

en-gb	19 Information, documents, evidence and facilities
cy-gb	19 Gwybodaeth, dogfennau, tystiolaeth a chyfleusterau

en-gb	(1) This section applies in relation to investigations conducted under this Part.
cy-gb	(1) Mae’r adran hon yn gymwys mewn perthynas ag ymchwiliadau a gynhelir o dan y Rhan hon.

en-gb	(2) For the purposes of an investigation the Ombudsman may require a person the Ombudsman thinks is able to supply information or produce a document relevant to the investigation to do so.
cy-gb	(2) At ddibenion ymchwiliad caiff yr Ombwdsmon ei gwneud yn ofynnol i berson sydd, ym marn yr Ombwdsmon, yn gallu cyflenwi gwybodaeth neu ddangos dogfen sy’n berthnasol i’r ymchwiliad, i wneud hynny.

en-gb	(3) For the purposes of an investigation the Ombudsman has the same powers as the High Court in respect of—
cy-gb	(3) At ddibenion ymchwiliad, mae gan yr Ombwdsmon yr un pwerau â’r Uchel Lys o ran—

en-gb	the attendance and examination of witnesses (including the administration of oaths and affirmations and the examination of witnesses abroad), andthe production of documents.
cy-gb	presenoldeb tystion a holi tystion (gan gynnwys gweinyddu llwon a chadarnhadau a holi tystion dramor), adangos dogfennau.

en-gb	(4) For the purposes of an investigation the Ombudsman may require a person the Ombudsman thinks is able to supply information or produce a document relevant to the investigation to provide any facility the Ombudsman may reasonably require.
cy-gb	(4) At ddibenion ymchwiliad caiff yr Ombwdsmon ei gwneud yn ofynnol i berson sydd, ym marn yr Ombwdsmon, yn gallu cyflenwi gwybodaeth neu ddangos dogfen sy’n berthnasol i’r ymchwiliad, i ddarparu unrhyw gyfleuster y caiff yr Ombwdsmon ei wneud yn rhesymol ofynnol.

en-gb	(5) Subject to subsection (7), no person is to be compelled for the purposes of an investigation to give any evidence or produce any document which the person could not be compelled to give or produce in civil proceedings before the High Court.
cy-gb	(5) Yn ddarostyngedig i is-adran (7), ni chaniateir gorfodi unrhyw berson at ddibenion ymchwiliad i roi unrhyw dystiolaeth neu ddangos unrhyw ddogfen na allai gael ei orfodi i’w rhoi neu ei dangos mewn achosion sifil gerbron yr Uchel Lys.

en-gb	(6) No obligation to maintain secrecy or other restriction on the disclosure of information obtained by or supplied to persons in Her Majesty’s service, whether imposed by any enactment or rule of law, is to apply to the disclosure of information for the purposes of an investigation.
cy-gb	(6) Nid oes rhwymedigaeth i gadw cyfrinachedd neu gyfyngiad arall ar ddatgelu gwybodaeth a gafwyd gan bersonau yng ngwasanaeth Ei Mawrhydi, neu a roddwyd i bersonau yng ngwasanaeth Ei Mawrhydi,pa un a osodwyd y rhwymedigaeth honno gan unrhyw ddeddfiad neu reol gyfreithiol, i fod yn gymwys i ddatgelu gwybodaeth at ddibenion ymchwiliad.

en-gb	(7) The Crown is not entitled in relation to an investigation to any privilege in respect of the production of documents or the giving of evidence that would otherwise be allowed by law in legal proceedings.
cy-gb	(7) Nid oes gan y Goron hawl, mewn perthynas ag ymchwiliad, i unrhyw fraint o ran dangos dogfennau neu o ran rhoi tystiolaeth a fyddai’n cael ei chaniatáu fel arall yn ôl y gyfraith mewn achosion cyfreithiol.

en-gb	20 Obstruction and contempt
cy-gb	20 Rhwystro a dirmygu

en-gb	(1) If the Ombudsman is satisfied that the condition in subsection (2) is met in relation to aperson, the Ombudsman may issue a certificate to that effect to the High Court.
cy-gb	(1) Os bodlonir yr Ombwdsmon fod yr amod yn is-adran (2) wedi ei fodloni o ran person, caiff yr Ombwdsmon ddyroddi tystysgrif i’r perwyl hwnnw i’r Uchel Lys.

en-gb	(2) The condition is that the person—
cy-gb	(2) Yr amod yw bod y person—

en-gb	without lawful excuse, has obstructed the discharge of any of the Ombudsman’s functions under this Part, or
cy-gb	heb esgus cyfreithlon, wedi rhwystro unrhyw un neu ragor o swyddogaethau’r Ombwdsmon rhag cael eu cyflawni o dan y Rhan hon, neu

en-gb	has done an act in relation to an investigation which, if the investigation were proceedings in the High Court, would constitute contempt of court.
cy-gb	wedi cyflawni gweithred mewn perthynas ag ymchwiliad a fyddai, pe bai’r ymchwiliad yn achos yn yr Uchel Lys, yn gyfystyr â dirmyg llys.

en-gb	(3) But the condition in subsection (2) is not met in relation to a person merely because the person has taken action such as is mentioned in section 18(14).
cy-gb	(3) Ond nid yw’r amod yn is-adran (2) wedi ei fodloni o ran person dim ond am fod y person hwnnw wedi cymryd camau gweithredu yn y modd a grybwyllir yn adran 18(14).

en-gb	(4) If the Ombudsman issues a certificate under subsection (1), the High Court may inquire into the matter.
cy-gb	(4) Os yw’r Ombwdsmon yn dyroddi tystysgrif o dan is-adran (1), caiff yr Uchel Lys ymchwilio i’r mater.

en-gb	(5) If the High Court is satisfied that the condition in subsection (2) is met in relation to the person, it may deal with the person in any manner in which it could have if the person had committed contempt in relation to the High Court.
cy-gb	(5) Os bodlonir yr Uchel Lys fod yr amod yn is-adran (2) wedi ei fodloni o ran y person, caiff drin y person mewn unrhyw ffordd y byddai wedi gallu ei drin pe bai’r person wedi cyflawni dirmyg llys o ran yr Uchel Lys.

en-gb	Public Services Ombudsman (Wales) Act 2019 (anaw 3) 15 
cy-gb	15 Deddf Ombwdsmon Gwasanaethau Cyhoeddus (Cymru) 2019 (dccc 3) 

en-gb	21 Obstruction and contempt: 
cy-gb	21 Rhwystro a dirmygu: 

en-gb	costs recovery
cy-gb	adennill costau

en-gb	(1) This section applies where—
cy-gb	(1) Mae’r adran hon yn gymwys fel a ganlyn—

en-gb	the Ombudsman investigates a health-related service as part of an investigation in respect of a relevant listed authority under section 16(2), and
cy-gb	pan fo’r Ombwdsmon yn ymchwilio i wasanaeth sy’n gysylltiedig ag iechyd fel rhan o ymchwiliad sy’n ymwneud ag awdurdod rhestredig perthnasol o dan adran 16(2), a

en-gb	the Ombudsman is satisfied that the condition in subsection (2) is met.
cy-gb	pan fo’r Ombwdsmon yn fodlon bod yr amod yn is-adran (2) wedi ei fodloni.

en-gb	(2) The condition is that the provider of the health-related service (“the provider”)—
cy-gb	(2) Yr amod yw bod darparwr y gwasanaeth sy’n gysylltiedig ag iechyd (“y darparwr”)—

en-gb	without lawful excuse, has obstructed the discharge of any of the Ombudsman’s functions under this Part, or
cy-gb	heb esgus cyfreithlon, wedi rhwystro unrhyw un neu ragor o swyddogaethau’r Ombwdsmon rhag cael eu cyflawni o dan y Rhan hon, neu

en-gb	has done an act in relation to the investigation which, if the investigation were proceedings in the High Court, would constitute contempt of court.
cy-gb	wedi cyflawni gweithred mewn perthynas â’r ymchwiliad a fyddai, pe bai’r ymchwiliad yn achos yn yr Uchel Lys, yn gyfystyr â dirmyg llys.

en-gb	(3) The condition in subsection (2) is not met in relation to a provider merely because the provider has taken action of the kind mentioned in section 18(14)(b).
cy-gb	(3) Nid yw’r amod yn is-adran (2) wedi ei fodloni o ran darparwr dim ond am fod y darparwr wedi cymryd camau gweithredu fel y crybwyllir yn adran 18(14)(b).

en-gb	(4) The Ombudsman may serve a notice (a “costs recovery notice”) on the provider requiring the provider to pay the Ombudsman costs incurred by the Ombudsman as a result of the obstruction or act mentioned in subsection (2).
cy-gb	(4) Caiff yr Ombwdsmon gyflwyno hysbysiad (“hysbysiad adennill costau”) i’r darparwr sy’n ei gwneud yn ofynnol i’r darparwr dalu i’r Ombwdsmon gostau yr aeth yr Ombwdsmon iddynt o ganlyniad i’r rhwystr neu’r weithred a grybwyllir yn is-adran (2).

en-gb	(5) The costs referred to in subsection (4) may include (but are not limited to) the costs of obtaining expert advice (including legal advice).
cy-gb	(5) Caiff y costau y cyfeirir atynt yn is-adran (4) gynnwys (ond nid ydynt yn gyfyngedig i) y costau o gael cyngor arbenigol (gan gynnwys cyngor cyfreithiol).

en-gb	(6) A costs recovery notice must—
cy-gb	(6) Rhaid i hysbysiad adennill costau—

en-gb	(a) set out the basis on which the notice is issued, including details of the obstruction or act which, in the opinion of the Ombudsman, meets the condition in subsection (2),
cy-gb	(a) nodi ar ba sail y cyflwynir yr hysbysiad, gan gynnwys manylion y rhwystr neu’r weithred sydd, ym marn yr Ombwdsmon, yn bodloni’r amod yn is-adran (2),

en-gb	(b) specify the amount that must be paid to the Ombudsman, together with a detailed breakdown of the amount,
cy-gb	(b) pennu’r swm y mae’n rhaid ei dalu i’r Ombwdsmon, ynghyd â manylion y swm hwnnw,

en-gb	(c) specify—
cy-gb	(c) pennu—

en-gb	the date by which payment must be made, and
cy-gb	y dyddiad erbyn pryd y mae’n rhaid talu, a

en-gb	how payment may be made, and
cy-gb	sut y caniateir talu, a

en-gb	(d) explain the right of appeal in subsection (9).
cy-gb	(d) egluro’r hawl i apelio yn is-adran (9).

en-gb	(7) The payment date specified under subsection (6)(c) must be at least 28 days later than the date on which the costs recovery notice is served on the provider.
cy-gb	(7) Rhaid i’r dyddiad talu a bennir o dan is-adran (6)(c) fod o leiaf 28 o ddiwrnodau yn hwyrach na’r dyddiad y caiff yr hysbysiad adennill costau ei gyflwyno i’r darparwr.

en-gb	(8) The provider must pay the Ombudsman the amount specified in the costs recovery notice by the date specified in that notice (but this is subject to the remaining provisions of this section).
cy-gb	(8) Rhaid i’r darparwr dalu i’r Ombwdsmon y swm a bennir yn yr hysbysiad adennill costau erbyn y dyddiad a bennir yn yr hysbysiad hwnnw (ond mae hyn yn ddarostyngedig i weddill y darpariaethau yn yr adran hon).

en-gb	(9) The provider may appeal to the magistrates’ court against a costs recovery notice within 21 days beginning with the date on which the notice is served on the provider; and where the provider does so, subsection (8) does not apply (but see subsections (15) and (16)).
cy-gb	(9) Caiff y darparwr apelio i’r llys ynadon yn erbyn hysbysiad adennill costau cyn pen 21 o ddiwrnodau sy’n dechrau â’r dyddiad y cyflwynir yr hysbysiad i’r darparwr; ac os bydd y darparwr yn gwneud hynny, nid yw is-adran (8) yn gymwys (ond gweler is-adrannau (15) ac (16)).

en-gb	(10) An appeal is to be by way of a complaint for an order that the notice be quashed or varied, and in accordance with the Magistrates’ Court Act 1980 (c.43).
cy-gb	(10) Mae apêl i fod ar ffurf cwyn am orchymyn bod yr hysbysiad i gael ei ddileu neu ei amrywio, ac yn unol â Deddf Llys Ynadon 1980 (p.43).

en-gb	(11) For the purpose of the time limit for making an appeal, the making of a complaint is to be treated as the making of an appeal.
cy-gb	(11) At ddiben y terfyn amser ar gyfer gwneud apêl, mae gwneud cwyn i gael ei drin fel gwneud apêl.

en-gb	Public Services Ombudsman (Wales) Act 2019 (anaw 3) 16 
cy-gb	16 Deddf Ombwdsmon Gwasanaethau Cyhoeddus (Cymru) 2019 (dccc 3) 

en-gb	(12) The grounds for appeal are that the Ombudsman‘s decision to issue the costs recovery notice was—
cy-gb	(12) Y sail dros apêl yw bod penderfyniad yr Ombwdsmon i ddyroddi’r hysbysiad adennill costau—

en-gb	based on an error of fact,
cy-gb	yn seiliedig ar wall ffeithiol,

en-gb	wrong in law, or
cy-gb	yn anghywir mewn cyfraith, neu

en-gb	unreasonable for any reason.
cy-gb	yn afresymol am unrhyw reswm.

en-gb	(13) On appeal, the magistrates’ court may—
cy-gb	(13) Ar apêl, caiff y llys ynadon—

en-gb	confirm, quash or vary the costs recovery notice, and
cy-gb	cadarnhau, dileu neu amrywio’r hysbysiad adennill costau, a

en-gb	make such order as to costs as it thinks fit.
cy-gb	gwneud y cyfryw orchymyn o ran costau sy’n briodol ym marn y llys ynadon.

en-gb	(14) Where, on appeal, the magistrates’ court quashes or varies the costs recovery notice, it may order the Ombudsman to compensate the provider for loss suffered as a result of the service of the notice.
cy-gb	(14) Pan fo llys ynadon, ar apêl, yn dileu neu’n amrywio’r hysbysiad adennill costau, caiff orchymyn yr Ombwdsmon i ddigolledu’r darparwr am y golled a ddioddefodd o ganlyniad i gyflwyno’r hysbysiad.

en-gb	(15) Where, on appeal, the magistrates’ court confirms the costs recovery notice (with or without variation), the provider must pay the amount payable by virtue of the noticewithin 28 days beginning with the date on which the appeal is finally determined.
cy-gb	(15) Pan fo llys ynadon, ar apêl, yn cadarnhau’r hysbysiad adennill costau (gydag amrywiad neu heb amrywiad), rhaid i’r darparwr dalu’r swm sy’n daladwy yn rhinwedd yr hysbysiad cyn pen 28 o ddiwrnodau sy’n dechrau â’r dyddiad y penderfynir yn derfynol ar yr apêl.

en-gb	(16) Where an appeal made under this section is withdrawn, the provider must pay the amount specified in the costs recovery notice within 28 days beginning with the date on which the appeal is withdrawn.
cy-gb	(16) Pan fo apêl a wnaed o dan yr adran hon yn cael ei thynnu’n ôl, rhaid i’r darparwr dalu’r swm a bennir yn yr hysbysiad adennill costau cyn pen 28 o ddiwrnodau sy’n dechrau â’r dyddiad y caiff yr apêl ei thynnu’n ôl.

en-gb	(17) An amount payable under this section is recoverable summarily as a civil debt.
cy-gb	(17) Mae swm sy’n daladwy o dan yr adran hon i’w adennill yn ddiannod fel dyled sifil.

en-gb	(18) In this section, “health-related service” has the same meaning as in section 16.
cy-gb	(18) Yn yr adran hon, mae i “gwasanaeth sy’n gysylltiedig ag iechyd” yr ystyr a roddir yn adran 16.

en-gb	22 Serving a costs recovery notice
cy-gb	22 Cyflwyno hysbysiad adennill costau

en-gb	(1) This section applies to the service of a costs recovery notice under section 21.
cy-gb	(1) Mae’r adran hon yn gymwys i gyflwyno hysbysiad adennill costau o dan adran 21.

en-gb	(2) The costs recovery notice may be served on a person—
cy-gb	(2) Caniateir i hysbysiad adennill costau gael ei gyflwyno i berson—

en-gb	by being delivered personally to the person,
cy-gb	drwy ei ddanfon yn bersonol i’r person,

en-gb	by leaving it at the person’s proper address,
cy-gb	drwy ei adael yng nghyfeiriad priodol y person,

en-gb	by being sent by post to the person’s proper address, or
cy-gb	drwy ei anfon drwy’r post i gyfeiriad priodol y person, neu

en-gb	where subsection (3) applies, by sending it electronically to an address provided for that purpose.
cy-gb	pan fo is-adran (3) yn gymwys, drwy ei anfon yn electronig i gyfeiriad a ddarparwyd at y diben hwnnw.

en-gb	(3) This subsection applies where the person to whom the costs recovery notice is to be issued has agreed in writing that it may be sent electronically.
cy-gb	(3) Mae’r is-adran hon yn gymwys pan fo’r person y mae’r hysbysiad adennill costau i’w ddyroddi iddo wedi cytuno yn ysgrifenedig iddo gael ei anfon yn electronig.

en-gb	(4) For the purposes of subsection (2)(a), a costs recovery notice may be delivered personally to a body corporate by giving it to the secretary or clerk of that body.
cy-gb	(4) At ddibenion is-adran (2)(a), caniateir danfon hysbysiad adennill costau yn bersonol i gorff corfforaethol drwy ei roi i ysgrifennydd neu i glerc y corff hwnnw.

en-gb	(5) Where the Ombudsman serves a costs recovery notice in the manner mentioned in subsection (2)(b), the costs recovery notice is to be treated as having been received at the time it was left at the person’s proper address unless the contrary is shown.
cy-gb	(5) Pan fo’r Ombwdsmon yn cyflwyno hysbysiad adennill costau yn y dull a grybwyllir yn is-adran (2)(b), mae’r hysbysiad adennill costau i’w drin fel pe bai wedi ei dderbyn ar yr adeg y’i gadawyd yng nghyfeiriad priodol y person oni bai y dangosir i’r gwrthwyneb.

en-gb	(6) For the purposes of subsections (2)(b) and (c), the proper address of a person is—
cy-gb	(6) At ddibenion is-adrannau (2)(b) ac (c), cyfeiriad priodol person yw—

en-gb	(a) in the case of a body corporate, the address of the registered or principal office of the body;
cy-gb	(a) yn achos corff corfforaethol, cyfeiriad swyddfa gofrestredig neu brif swyddfa’r corff;

en-gb	Public Services Ombudsman (Wales) Act 2019 (anaw 3) 17 
cy-gb	17 Deddf Ombwdsmon Gwasanaethau Cyhoeddus (Cymru) 2019 (dccc 3) 

en-gb	in the case of a person acting in their capacity as a partner in a partnership, the address of the principal office of the partnership;
cy-gb	yn achos person sy’n gweithredu yn rhinwedd partner mewn partneriaeth, cyfeiriad prif swyddfa’r bartneriaeth;

en-gb	in any other case, the last known address of the person.
cy-gb	mewn unrhyw achos arall, cyfeiriad hysbys olaf y person.

en-gb	Where the Ombudsman serves a costs recovery notice in the manner mentioned in subsection (2)(c) by sending it to an address in the United Kingdom, the costs recovery notice is to be treated as having been received 48 hours after it is sent unless the contrary is shown.
cy-gb	Pan fo’r Ombwdsmon yn cyflwyno hysbysiad adennill costau yn y dull a grybwyllir yn is-adran (2)(c) drwy ei anfon i gyfeiriad yn y Deyrnas Unedig, mae’r hysbysiad adennill costau i’w drin fel pe bai wedi ei dderbyn 48 awr ar ôl ei anfon oni bai y dangosir i’r gwrthwyneb.

en-gb	Where the Ombudsman serves a costs recovery notice in the manner mentioned in subsection (2)(d), the costs recovery notice is to be treated as having been received 48 hours after it is sent unless the contrary is shown.
cy-gb	Pan fo’r Ombwdsmon yn cyflwyno hysbysiad adennill costau yn y dull a grybwyllir yn is-adran (2)(d), mae’r hysbysiad adennill costau i’w drin fel pe bai wedi ei dderbyn 48 awr ar ôl ei anfon oni bai y dangosir i’r gwrthwyneb.

en-gb	Reports of investigations
cy-gb	Adroddiadau ar ymchwiliadau

en-gb	23 Reports of investigations
cy-gb	23 Adroddiadau ar ymchwiliadau

en-gb	(1) The Ombudsman must, after conducting an investigation—
cy-gb	(1) Rhaid i’r Ombwdsmon, ar ôl cynnal ymchwiliad—

en-gb	prepare a report on the Ombudsman’s findings, and
cy-gb	paratoi adroddiad ynghylch canfyddiadau’r Ombwdsmon, a

en-gb	send a copy of the report to the persons listed in subsection (2), but this is subject to section 27.
cy-gb	anfon copi o’r adroddiad at y personau a restrir yn is-adran (2), ond mae hyn yn ddarostyngedig i adran 27.

en-gb	(2) The persons referred to in subsection (1)(b) are—
cy-gb	(2) Y personau y cyfeirir atynt yn is-adran (1)(b) yw—

en-gb	(a) if the investigation relates to a complaint, the person who made the complaint;
cy-gb	(a) os yw’r ymchwiliad yn ymwneud â chŵyn, y person a wnaeth y gŵyn;

en-gb	(b) the listed authority to which the report relates;
cy-gb	(b) yr awdurdod rhestredig y mae’r adroddiad yn ymwneud ag ef;

en-gb	(c) any other person who is alleged in the complaint (if any) to have taken or authorised the action complained of or is identified in the report by the Ombudsman in a negative way;
cy-gb	(c) unrhyw berson arall yr honnir yn y gŵyn (os oes un) ei fod wedi cymryd y camau gweithredu yr achwynir amdanynt neu wedi awdurdodi’r camau gweithredu yr achwynir amdanynt neu a wneir yn hysbys yn yr adroddiad gan yr Ombwdsmon mewn modd negyddol;

en-gb	(d) if the listed authority is a family health service provider in Wales—
cy-gb	(d) os yw’r awdurdod rhestredig yn ddarparwr gwasanaeth iechyd teulu yng Nghymru—

en-gb	any Local Health Board with whom the authority had, at the time of the action which is the subject of the investigation, entered into a contract to provide the family health services which are under investigation;
cy-gb	unrhyw Fwrdd Iechyd Lleol yr oedd yr awdurdod, ar adeg y camau gweithredu sy’n destun yr ymchwiliad, wedi ymrwymo i gontract ag ef i ddarparu’r gwasanaethau iechyd teulu sy’n destun ymchwiliad;

en-gb	any person to whom the authority had, at that time, undertaken to provide those services;
cy-gb	unrhyw berson yr oedd yr awdurdod, yr adeg honno, wedi ymrwymo i ddarparu’r gwasanaethau hynny iddo;

en-gb	any person with whom the authority had, at that time, made arrangements for the provision of those services;
cy-gb	unrhyw berson yr oedd yr awdurdod, yr adeg honno, wedi gwneud trefniadau ag ef ar gyfer darparu’r gwasanaethau hynny;

en-gb	(e) if the listed authority is an independent provider in Wales—
cy-gb	(e) os yw’r awdurdod rhestredig yn ddarparwr annibynnol yng Nghymru—

en-gb	any Welsh health service body with whom the authority had, at the time of the action which is the subject of the investigation, made arrangements for the provision of the services under investigation;
cy-gb	unrhyw gorff yn y gwasanaeth iechyd yng Nghymru yr oedd yr awdurdod, ar adeg y camau gweithredu sy’n destun yr ymchwiliad, wedi gwneud trefniadau ag ef i ddarparu’r gwasanaethau sy’n destun ymchwiliad;

en-gb	any family health service provider in Wales with whom the authority had, at that time, made arrangements for the provision of those services;
cy-gb	unrhyw ddarparwr gwasanaeth iechyd teulu yng Nghymru yr oedd yr awdurdod, yr adeg honno, wedi gwneud trefniadau ag ef i ddarparu’r gwasanaethau hynny;

en-gb	Public Services Ombudsman (Wales) Act 2019 (anaw 3) 18 
cy-gb	18 Deddf Ombwdsmon Gwasanaethau Cyhoeddus (Cymru) 2019 (dccc 3) 

en-gb	(f) the First Minister for Wales (unless the listed authority is itself the Welsh Government or is a local authority in Wales).
cy-gb	(f) Prif Weinidog Cymru (oni bai mai’r awdurdod rhestredig yw Llywodraeth Cymru neu awdurdod lleol yng Nghymru).

en-gb	(3) The Ombudsman may send a copy of the report to any other persons the Ombudsman thinks appropriate.
cy-gb	(3) Caiff yr Ombwdsmon anfon copi o’r adroddiad at unrhyw bersonau eraill sy’n briodol ym marn yr Ombwdsmon.

en-gb	(4) The Ombudsman may publish a report prepared under this section if, after taking account of the interests of the person aggrieved (if any) and any other persons the Ombudsman thinks appropriate, the Ombudsman considers it to be in the public interest to do so.
cy-gb	(4) Caiff yr Ombwdsmon gyhoeddi adroddiad a baratowyd o dan yr adran hon os yw’r Ombwdsmon, ar ôl ystyried buddiannau’r person a dramgwyddwyd (os oes un) ac unrhyw bersonau eraill sy’n briodol ym marn yr Ombwdsmon, o’r farn ei bod er budd y cyhoedd i wneud hynny.

en-gb	(5) The Ombudsman may supply a copy of a report published under subsection (4), or any part of such a report, to any person who requests it.
cy-gb	(5) Caiff yr Ombwdsmon roi copi o adroddiad a gyhoeddir o dan is-adran (4), neu unrhyw ran o adroddiad o’r fath, i unrhyw berson sy’n gofyn amdano neu amdani.

en-gb	(6) The Ombudsman may charge a reasonable fee for supplying a copy of a report, or part of a report, under subsection (5).
cy-gb	(6) Caiff yr Ombwdsmon godi ffi resymol am roi copi o adroddiad, neu ran o adroddiad, o dan is-adran (5).

en-gb	(7) If a report prepared under this section—
cy-gb	(7) Os yw adroddiad a baratowyd o dan yr adran hon—

en-gb	mentions the name of any person other than the listed authority in respect of which the report was made, or
cy-gb	yn crybwyll enw unrhyw berson heblaw’r awdurdod rhestredig y mae’r adroddiad yn ymwneud ag ef, neu

en-gb	includes any particulars which, in the opinion of the Ombudsman, are likely to identify any such person and which, in the Ombudsman’s opinion, can be omitted without impairing the effectiveness of the report,
cy-gb	yn cynnwys unrhyw fanylion sydd, ym marn yr Ombwdsmon, yn debygol o wneud unrhyw berson o’r fath yn hysbys ac y gellir, ym marn yr Ombwdsmon, eu hepgor heb amharu ar effeithiolrwydd yr adroddiad,

en-gb	that information must not be included in a version of the report sent to a person under subsection (1)(b) or (3) or published under subsection (4), subject to subsection (8).
cy-gb	ni chaniateir cynnwys yr wybodaeth honno mewn fersiwn o’r adroddiad a anfonir at berson o dan is-adran (1)(b) neu (3) neu a gyhoeddir o dan is-adran (4), yn ddarostyngedig i is-adran (8).

en-gb	(8) Subsection (7) does not apply in relation to a version of the report if, after taking account of the interests of the person aggrieved (if any) and any other persons the Ombudsman thinks appropriate, the Ombudsman considers it to be in the public interest to include that information in that version of the report.
cy-gb	(8) Nid yw is-adran (7) yn gymwys mewn perthynas â fersiwn o’r adroddiad os yw’r Ombwdsmon, ar ôl ystyried buddiannau’r person a dramgwyddwyd (os oes un) ac unrhyw bersonau eraill sy’n briodol ym marn yr Ombwdsmon, o’r farn ei bod er budd y cyhoedd i gynnwys yr wybodaeth honno yn y fersiwn honno o’r adroddiad.

en-gb	24 Publicising reports
cy-gb	24 Rhoi cyhoeddusrwydd i adroddiadau

en-gb	(1) If a listed authority receives a copy of a report under section 23(1)(b), the authority must make copies of that version of the report available for a period of at least three weeks—
cy-gb	(1) Os yw awdurdod rhestredig yn cael copi o adroddiad o dan adran 23(1)(b), rhaid i’r awdurdod sicrhau bod copïau o’r fersiwn honno o’r adroddiad ar gael am gyfnod o dair wythnos o leiaf—

en-gb	at one or more of the authority’s offices, and
cy-gb	yn un neu ragor o swyddfeydd yr awdurdod, a

en-gb	if the authority has a website, on the website.
cy-gb	os oes gan yr awdurdod wefan, ar y wefan honno.

en-gb	(2) Throughout that period of three weeks, any person may—
cy-gb	(2) Drwy gydol y cyfnod hwnnw o dair wythnos, caiff unrhyw berson—

en-gb	inspect the copy of the report at the office or offices concerned at any reasonable time without payment;
cy-gb	archwilio copi o’r adroddiad yn y swyddfa neu’r swyddfeydd dan sylw ar unrhyw adeg resymol yn ddi-dâl;

en-gb	make a copy of the report or any part of it at any reasonable time without payment;
cy-gb	gwneud copi o’r adroddiad neu unrhyw ran ohono ar unrhyw adeg resymol yn ddi-dâl;

en-gb	require the listed authority to supply the person with a copy of the report or any part of it, on payment of a reasonable sum if requested;
cy-gb	ei gwneud yn ofynnol i’r awdurdod rhestredig roi copi o’r adroddiad neu unrhyw ran ohono i’r person, wedi i’r person dalu swm rhesymol os gofynnir am hynny;

en-gb	view the copy of the report on the website (if any) without payment.
cy-gb	gweld copi o’r adroddiad ar y wefan (os oes un) yn ddi-dâl.

en-gb	Public Services Ombudsman (Wales) Act 2019 (anaw 3) 19 
cy-gb	19 Deddf Ombwdsmon Gwasanaethau Cyhoeddus (Cymru) 2019 (dccc 3) 

en-gb	(3) Not later than two weeks after the copy of the report is received, the listed authority must ensure that a notice is published in a newspaper circulating in the part of Wales in which the matter which is the subject of the report arose.
cy-gb	(3) Heb fod yn hwyrach na phythefnos ar ôl cael copi o’r adroddiad rhaid i’r awdurdod rhestredig sicrhau bod hysbysiad yn cael ei gyhoeddi mewn papur newydd sy’n cylchredeg yn y rhan honno o Gymru lle digwyddodd y mater sy’n destun yr adroddiad.

en-gb	(4) The notice must specify—
cy-gb	(4) Rhaid i’r hysbysiad bennu—

en-gb	the date on which the period of three weeks referred to in subsection (1) will begin,
cy-gb	y dyddiad y bydd y cyfnod o dair wythnos y cyfeirir ato yn is-adran (1) yn cychwyn,

en-gb	the office or offices at which a copy of the report can be inspected, and
cy-gb	y swyddfa neu’r swyddfeydd lle gellir archwilio copi o’r adroddiad, ac

en-gb	the address of the authority’s website (if any).
cy-gb	cyfeiriad gwefan yr awdurdod (os oes ganddo un).

en-gb	(5) The Ombudsman may give directions to listed authorities with regard to the discharge of their functions under this section.
cy-gb	(5) Caiff yr Ombwdsmon roi cyfarwyddydau i awdurdodau rhestredig ynghylch cyflawni eu swyddogaethau o dan yr adran hon.

en-gb	(6) Directions under subsection (5) may relate—
cy-gb	(6) Caiff cyfarwyddydau o dan is-adran (5) ymwneud â’r canlynol—

en-gb	to a particular listed authority in respect of a particular report, or
cy-gb	awdurdod rhestredig penodol mewn perthynas ag adroddiad penodol, neu

en-gb	generally to the discharge of functions under this section by all or any listed authorities.
cy-gb	pob awdurdod rhestredig neu unrhyw un neu ragor ohonynt mewn perthynas â chyflawni swyddogaethau yn gyffredinol o dan yr adran hon.

en-gb	(7) A person commits an offence if—
cy-gb	(7) Mae person yn cyflawni trosedd—

en-gb	the person wilfully obstructs a person in the exercise of a right conferred by subsection (2)(a), (b) or (d), or
cy-gb	os yw’r person yn fwriadol yn rhwystro person wrth iddo arfer hawl a roddir gan is-adran (2)(a), (b) neu (d), neu

en-gb	the person refuses to comply with a requirement under subsection (2)(c).
cy-gb	os yw’r person yn gwrthod cydymffurfio â gofyniad o dan is-adran (2)(c).

en-gb	(8) A person guilty of an offence under subsection (7) is liable on summary conviction to a fine not exceeding level 3 on the standard scale.
cy-gb	(8) Mae person sy’n euog o drosedd o dan is-adran (7) yn atebol ar euogfarn ddiannod i ddirwy nad yw’n uwch na lefel 3 ar y raddfa safonol.

en-gb	(9) The Ombudsman may direct that subsections (1) to (4) are not to apply in relation to a particular report.
cy-gb	(9) Caiff yr Ombwdsmon gyfarwyddo bod is-adrannau (1) i (4) yn peidio â bod yn gymwys mewn perthynas ag adroddiad penodol.

en-gb	(10) In deciding whether to give a direction under subsection (9), the Ombudsman must take into account—
cy-gb	(10) Wrth benderfynu pa un ai i roi cyfarwyddyd o dan is-adran (9), rhaid i’r Ombwdsmon ystyried y canlynol—

en-gb	the public interest,
cy-gb	budd y cyhoedd,

en-gb	the interests of the person aggrieved (if any), and
cy-gb	buddiannau’r person a dramgwyddwyd (os oes un), ac

en-gb	the interests of any other persons the Ombudsman thinks appropriate.
cy-gb	buddiannau unrhyw bersonau eraill sy’n briodol, ym marn yr Ombwdsmon.

en-gb	25 Publicising reports: 
cy-gb	25 Rhoi cyhoeddusrwydd i adroddiadau: 

en-gb	health care providers
cy-gb	darparwyr gofal iechyd

en-gb	(1) If an investigation is conducted in respect of a listed authority which is a family health service provider in Wales, section 24 has effect with the modifications specified in subsections (2) to (4).
cy-gb	(1) Os caiff ymchwiliad ei gynnal yn achos awdurdod rhestredig sy’n ddarparwr gwasanaeth iechyd teulu yng Nghymru, mae adran 24 yn cael effaith gyda’r addasiadau a bennir yn is-adrannau (2) i (4).

en-gb	(2) For subsection (1) substitute—
cy-gb	(2) Yn lle is-adran (1) rhodder—

en-gb	“(1) A person who has received a copy of a report under section 23 by virtue of section 23(2)(d) must make copies of the report available for a period of at least three weeks—
cy-gb	“(1) Rhaid i berson sydd wedi cael copi o adroddiad o dan adran 23 yn rhinwedd adran 23(2)(d) sicrhau bod copïau o’r adroddiad ar gael am gyfnod o dair wythnos o leiaf—

en-gb	at one or more of the person’s offices, and
cy-gb	yn un neu ragor o swyddfeydd y person, a

en-gb	if the person has a website, on the website.”
cy-gb	os oes gan y person wefan, ar y wefan honno.”

en-gb	(3) The references to the listed authority are to be taken to be references to that person.
cy-gb	(3) Mae’r cyfeiriadau at yr awdurdod rhestredig i’w cymryd i fod yn gyfeiriadau at y person hwnnw.

en-gb	Public Services Ombudsman (Wales) Act 2019 (anaw 3) 20 
cy-gb	20 Deddf Ombwdsmon Gwasanaethau Cyhoeddus (Cymru) 2019 (dccc 3) 

en-gb	(4) The references to listed authorities, or to a particular listed authority, are to be taken to be references to persons, or a particular person, of the same description as that person.
cy-gb	(4) Mae’r cyfeiriadau at awdurdodau rhestredig, neu at awdurdod rhestredig penodol, i’w cymryd i fod yn gyfeiriadau at bersonau, neu berson penodol, o’r un disgrifiad â’r person hwnnw.

en-gb	(5) If an investigation is conducted in respect of a listed authority which is an independent provider in Wales, section 24 has effect with the modifications specified in subsections (6) to (8).
cy-gb	(5) Os caiff ymchwiliad ei gynnal yn achos awdurdod rhestredig sy’n ddarparwr annibynnol yng Nghymru, mae adran 24 yn cael effaith gyda’r addasiadau a bennir yn is-adrannau(6) i (8).

en-gb	(6) For subsection (1) substitute—
cy-gb	(6) Yn lle is-adran (1) rhodder—

en-gb	“(1) A person who has received a copy of a report under section 23 by virtue of section 23(2)(e) must make copies of the report available for a period of at least three weeks—
cy-gb	“(1) Rhaid i berson sydd wedi cael copi o adroddiad o dan adran 23 yn rhinwedd adran 23(2)(e) sicrhau bod copïau o’r adroddiad ar gael am gyfnod o dair wythnos o leiaf—

en-gb	at one or more of the person’s offices, and
cy-gb	yn un neu ragor o swyddfeydd y person, a

en-gb	if the person has a website, on the website.”
cy-gb	os oes gan y person wefan, ar y wefan honno.”

en-gb	(7) The references to the listed authority are to be taken to be references to that person.
cy-gb	(7) Mae’r cyfeiriadau at yr awdurdod rhestredig i’w cymryd i fod yn gyfeiriadau at y person hwnnw.

en-gb	(8) The references to listed authorities, or to a particular listed authority, are to be taken to be references to persons, or a particular person, of the same description as that person.
cy-gb	(8) Mae’r cyfeiriadau at awdurdodau rhestredig, neu at awdurdod rhestredig penodol, i’w cymryd i fod yn gyfeiriadau at bersonau, neu berson penodol, o’r un disgrifiad â’r person hwnnw.

en-gb	26 Action following receipt of a report
cy-gb	26 Camau gweithredu ar ôl cael adroddiad

en-gb	(1) This section applies if, in a report under section 23 of an investigation in respect of a listed authority, the Ombudsman concludes that any person has sustained, or is likely to sustain, injustice or hardship in consequence of the matter investigated.
cy-gb	(1) Mae’r adran hon yn gymwys os yw’r Ombwdsmon, mewn adroddiad o dan adran 23 ar ymchwiliad mewn perthynas ag awdurdod rhestredig, yn dod i’r casgliad bod unrhyw berson wedi dioddef anghyfiawnder neu galedi, neu’n debygol o ddioddef anghyfiawnder neu galedi, o ganlyniad i’r mater yr ymchwiliwyd iddo.

en-gb	(2) The listed authority must consider the report and notify the Ombudsman before the end of the permitted period of—
cy-gb	(2) Rhaid i’r awdurdod rhestredig ystyried yr adroddiad a hysbysu’r Ombwdsmon cyn diwedd y cyfnod a ganiateir—

en-gb	the action it has taken or proposes to take in response to it, and
cy-gb	am y camau gweithredu y mae wedi eu cymryd neu’n bwriadu eu cymryd mewn ymateb iddo, a

en-gb	the period before the end of which it proposes to have taken that action (if it has not already done so).
cy-gb	cyn diwedd pa gyfnod y mae’n bwriadu cymryd y camau gweithredu hynny (os nad yw wedi gwneud hynny eisoes).

en-gb	(3) The permitted period is—
cy-gb	(3) Y cyfnod a ganiateir yw—

en-gb	the period of one month beginning on the date on which the authority receives the report, or
cy-gb	y cyfnod o fis sy’n dechrau ar y dyddiad y mae’r awdurdod yn cael yr adroddiad, neu

en-gb	any longer period specified by the Ombudsman in writing.
cy-gb	unrhyw gyfnod hwy a bennir gan yr Ombwdsmon yn ysgrifenedig.

en-gb	27 Reports: 
cy-gb	27 Adroddiadau: 

en-gb	alternative procedure
cy-gb	gweithdrefn amgen

en-gb	(1) This section applies if, after the Ombudsman has conducted an investigation—
cy-gb	(1) Mae’r adran hon yn gymwys, ar ôl i’r Ombwdsmon gynnal ymchwiliad—

en-gb	the Ombudsman concludes that no person has sustained, or is likely to sustain, injustice or hardship in consequence of the matter investigated, and
cy-gb	os yw’r Ombwdsmon yn dod i’r casgliad nad oes unrhyw berson wedi dioddef anghyfiawnder neu galedi, neu’n debygol o ddioddef anghyfiawnder neu galedi, o ganlyniad i’r mater yr ymchwiliwyd iddo, a

en-gb	the Ombudsman is satisfied that the public interest does not require sections 23 to 26 to apply.
cy-gb	os yw’r Ombwdsmon yn fodlon nad yw budd y cyhoedd yn ei gwneud yn ofynnol i adrannau 23 i 26 fod yn gymwys.

en-gb	(2) This section also applies if, after the Ombudsman has conducted an investigation—
cy-gb	(2) Mae’r adran hon hefyd yn gymwys, ar ôl i’r Ombwdsmon gynnal ymchwiliad—

en-gb	Public Services Ombudsman (Wales) Act 2019 (anaw 3) 21 
cy-gb	21 Deddf Ombwdsmon Gwasanaethau Cyhoeddus (Cymru) 2019 (dccc 3) 

en-gb	the Ombudsman concludes that any person has sustained, or is likely to sustain, injustice or hardship in consequence of the matter investigated,
cy-gb	os yw’r Ombwdsmon yn dod i’r casgliad bod unrhyw berson wedi dioddef anghyfiawnder neu galedi, neu’n debygol o ddioddef anghyfiawnder neu galedi, o ganlyniad i’r mater yr ymchwiliwyd iddo,

en-gb	the listed authority to which the investigation relates agrees to implement, before the end of the permitted period, any recommendations the Ombudsman makes, and
cy-gb	os yw’r awdurdod rhestredig y mae’r ymchwiliad yn ymwneud ag ef yn cytuno i weithredu, cyn diwedd y cyfnod a ganiateir, unrhyw argymhellion a wneir gan yr Ombwdsmon, ac

en-gb	the Ombudsman is satisfied that the public interest does not require sections 23 to 26 to apply.
cy-gb	os yw’r Ombwdsmon yn fodlon nad yw budd y cyhoedd yn ei gwneud yn ofynnol i adrannau 23 i 26 fod yn gymwys.

en-gb	(3) The permitted period is—
cy-gb	(3) Y cyfnod a ganiateir yw—

en-gb	a period agreed between the Ombudsman and the listed authority and, if the investigation relates to a complaint, the person who made the complaint, or
cy-gb	cyfnod y cytunwyd arno rhwng yr Ombwdsmon a’r awdurdod rhestredig ac, os yw’r ymchwiliad yn ymwneud â ch * yn, y person a wnaeth y g * yn, neu

en-gb	if the Ombudsman thinks that no such agreement can be reached, the period specified by the Ombudsman in writing.
cy-gb	os yw’r Ombwdsmon o’r farn na ellir gwneud cytundeb o’r fath, y cyfnod a bennir gan yr Ombwdsmon yn ysgrifenedig.

en-gb	(4) The Ombudsman may decide to prepare a report on the Ombudsman’s findings under this section instead of under section 23.
cy-gb	(4) Caiff yr Ombwdsmon benderfynu paratoi adroddiad am ganfyddiadau’r Ombwdsmon o dan yr adran hon yn hytrach nag o dan adran 23.

en-gb	(5) If the Ombudsman decides to prepare a report under this section—
cy-gb	(5) Os yw’r Ombwdsmon yn penderfynu paratoi adroddiad o dan yr adran hon—

en-gb	(a) sections 23 to 26 do not apply;
cy-gb	(a) nid yw adrannau 23 i 26 yn gymwys;

en-gb	(b) the Ombudsman must send a copy of the report to—
cy-gb	(b) rhaid i’r Ombwdsmon anfon copi o’r adroddiad at y canlynol—

en-gb	if the investigation relates to a complaint, the person who made the complaint;
cy-gb	os yw’r ymchwiliad yn ymwneud â ch * yn, y person a wnaeth y g * yn;

en-gb	the listed authority in respect of which the report was made;
cy-gb	yr awdurdod rhestredig y mae’r adroddiad yn ymwneud ag ef;

en-gb	(c) the Ombudsman may send a copy of the report to any other persons the Ombudsman thinks appropriate.
cy-gb	(c) caiff yr Ombwdsmon anfon copi o’r adroddiad at unrhyw bersonau eraill sy’n briodol ym marn yr Ombwdsmon.

en-gb	(6) The Ombudsman may publish a report prepared under this section if, after taking account of the interests of the person aggrieved (if any) and any other persons the Ombudsman thinks appropriate, the Ombudsman considers it to be in the public interest to do so.
cy-gb	(6) Caiff yr Ombwdsmon gyhoeddi adroddiad a baratowyd o dan yr adran hon os yw’r Ombwdsmon, ar ôl ystyried buddiannau’r person a dramgwyddwyd (os oes un) ac unrhyw bersonau eraill sy’n briodol ym marn yr Ombwdsmon, o’r farn ei bod er budd y cyhoedd i wneud hynny.

en-gb	(7) The Ombudsman may supply a copy of a report published under subsection (6), or any part of such a report, to any person who requests it.
cy-gb	(7) Caiff yr Ombwdsmon roi copi o adroddiad a gyhoeddir o dan is-adran (6), neu unrhyw ran o adroddiad o’r fath, i unrhyw berson sy’n gofyn amdano.

en-gb	(8) The Ombudsman may charge a reasonable fee for supplying a copy of a report, or part of a report, under subsection (7).
cy-gb	(8) Caiff yr Ombwdsmon godi ffi resymol am roi copi o adroddiad, neu ran o adroddiad, o dan is-adran (7).

en-gb	(9) If a report prepared under this section—
cy-gb	(9) Os yw adroddiad a baratowyd o dan yr adran hon—

en-gb	mentions the name of any person other than the listed authority in respect of which the report was made, or
cy-gb	yn crybwyll enw unrhyw berson heblaw’r awdurdod rhestredig y mae’r adroddiad yn ymwneud ag ef, neu

en-gb	includes any particulars which, in the opinion of the Ombudsman, are likely to identify any such person and which, in the Ombudsman’s opinion, can be omitted without impairing the effectiveness of the report,
cy-gb	yn cynnwys unrhyw fanylion sydd, ym marn yr Ombwdsmon, yn debygol o wneud unrhyw berson o’r fath yn hysbys ac y gellir, ym marn yr Ombwdsmon, eu hepgor heb amharu ar effeithiolrwydd yr adroddiad,

en-gb	that information must not be included in a version of the report sent to a person under subsection (5) or published under subsection (6), subject to subsection (10).
cy-gb	ni chaniateir cynnwys yr wybodaeth honno mewn fersiwn o’r adroddiad a anfonir at berson o dan is-adran (5) neu a gyhoeddir o dan is-adran (6), yn ddarostyngedig i is-adran (10).

en-gb	Public Services Ombudsman (Wales) Act 2019 (anaw 3) 22 
cy-gb	22 Deddf Ombwdsmon Gwasanaethau Cyhoeddus (Cymru) 2019 (dccc 3) 

en-gb	(10) Subsection (9) does not apply in relation to a version of the report if, after taking account of the interests of the person aggrieved (if any) and any other persons the Ombudsman thinks appropriate, the Ombudsman considers it to be in the public interest to include that information in that version of the report.
cy-gb	(10) Nid yw is-adran (9) yn gymwys mewn perthynas â fersiwn o’r adroddiad os yw’r Ombwdsmon, ar ôl ystyried buddiannau’r person a dramgwyddwyd (os oes un) ac unrhyw bersonau eraill sy’n briodol ym marn yr Ombwdsmon, o’r farn ei bod er budd y cyhoedd i gynnwys yr wybodaeth honno yn y fersiwn honno o’r adroddiad.

en-gb	Special reports
cy-gb	Adroddiadau arbennig

en-gb	28 Special reports
cy-gb	28 Adroddiadau arbennig

en-gb	(1) The Ombudsman may prepare a report under this section (a “special report”) if subsection (2), (4) or (6) applies.
cy-gb	(1) Caiff yr Ombwdsmon baratoi adroddiad o dan yr adran hon (“adroddiad arbennig”) os yw is-adran (2), (4) neu (6) yn gymwys.

en-gb	(2) This subsection applies if, in a report under section 23, the Ombudsman has concluded that any person has sustained, or is likely to sustain, injustice or hardship in consequence of the matter investigated, and—
cy-gb	(2) Mae’r is-adran hon yn gymwys os yw’r Ombwdsmon, mewn adroddiad o dan adran 23, wedi dod i’r casgliad bod unrhyw berson wedi dioddef anghyfiawnder neu galedi, neu’n debygol o ddioddef anghyfiawnder eu galedi, o ganlyniad i’r mater yr ymchwiliwyd iddo, ac—

en-gb	(a) the Ombudsman has not received the notification required under section 26 before the end of the period permitted under that section,
cy-gb	(a) nad yw’r Ombwdsmon wedi cael yr hysbysiad sy’n ofynnol o dan adran 26 cyn diwedd y cyfnod a ganiateir o dan yr adran honno,

en-gb	(b) the Ombudsman has received that notification but is not satisfied with—
cy-gb	(b) bod yr Ombwdsmon wedi cael yr hysbysiad hwnnw, ond nad yw’n fodlon â’r canlynol—

en-gb	the action which the listed authority has taken or proposes to take, or
cy-gb	y camau gweithredu y mae’r awdurdod rhestredig wedi’u cymryd neu’n bwriadu eu cymryd, neu

en-gb	the period before the end of which it proposes to have taken that action, or
cy-gb	cyn diwedd pa gyfnod y mae’n bwriadu cymryd y camau gweithredu hynny, neu

en-gb	(c) the Ombudsman has received that notification but is not satisfied that the listed authority has, before the end of the permitted period, taken the action it proposed to take.
cy-gb	(c) bod yr Ombwdsmon wedi cael yr hysbysiad hwnnw, ond nad yw’n fodlon bod yr awdurdod rhestredig, cyn diwedd y cyfnod a ganiateir, wedi cymryd y camau gweithredu y bwriadai eu cymryd.

en-gb	(3) The permitted period for the purposes of subsection (2)(c) is—
cy-gb	(3) Y cyfnod a ganiateir at ddibenion is-adran (2)(c) yw—

en-gb	the period referred to in section 26(2)(b), or
cy-gb	y cyfnod y cyfeirir ato yn adran 26(2)(b), neu

en-gb	any longer period specified by the Ombudsman in writing.
cy-gb	unrhyw gyfnod hwy a bennir gan yr Ombwdsmon yn ysgrifenedig.

en-gb	(4) This subsection applies if the Ombudsman—
cy-gb	(4) Mae’r is-adran hon yn gymwys—

en-gb	has prepared a report under section 27(2), and
cy-gb	os yw’r Ombwdsmon wedi paratoi adroddiad o dan adran 27(2), a

en-gb	is not satisfied that the listed authority has implemented the Ombudsman’s recommendations before the end of the permitted period.
cy-gb	os nad yw’r Ombwdsmon yn fodlon bod yr awdurdod rhestredig wedi gweithredu argymhellion yr Ombwdsmon cyn diwedd y cyfnod a ganiateir.

en-gb	(5) The permitted period for the purposes of subsection (4)(b) is—
cy-gb	(5) Y cyfnod a ganiateir at ddibenion is-adran (4)(b) yw—

en-gb	the period referred to in section 27(2)(b), or
cy-gb	y cyfnod y cyfeirir ato yn adran 27(2)(b), neu

en-gb	any longer period specified by the Ombudsman in writing.
cy-gb	unrhyw gyfnod hwy a bennir gan yr Ombwdsmon yn ysgrifenedig.

en-gb	(6) This subsection applies if—
cy-gb	(6) Mae’r is-adran hon yn gymwys—

en-gb	a matter which the Ombudsman is entitled to investigate has been resolved,
cy-gb	os yw mater y mae gan yr Ombwdsmon hawl i ymchwilio iddo wedi cael ei ddatrys,

en-gb	in resolving the matter, the Ombudsman has concluded that any person has sustained, or is likely to sustain, injustice or hardship in consequence of the matter,
cy-gb	os yw’r Ombwdsmon, wrth ddatrys y mater, wedi dod i’r casgliad bod unrhyw berson wedi dioddef anghyfiawnder neu galedi, neu’n debygol o ddioddef anghyfiawnder neu galedi, o ganlyniad i’r mater,

en-gb	Public Services Ombudsman (Wales) Act 2019 (anaw 3) 23 
cy-gb	23 Deddf Ombwdsmon Gwasanaethau Cyhoeddus (Cymru) 2019 (dccc 3) 

en-gb	the listed authority has agreed to take particular action before the end of a particular period, and
cy-gb	os yw’r awdurdod rhestredig wedi cytuno i gymryd camau gweithredu penodol cyn diwedd cyfnod penodol, a

en-gb	the Ombudsman is not satisfied that the listed authority has taken that action before the end of the permitted period.
cy-gb	os nad yw’r Ombwdsmon yn fodlon bod yr awdurdod rhestredig wedi cymryd y camau gweithredu hynny cyn diwedd y cyfnod a ganiateir.

en-gb	(7) The permitted period for the purposes of subsection (6)(d) is—
cy-gb	(7) Y cyfnod a ganiateir at ddibenion is-adran (6)(d) yw—

en-gb	the period referred to in subsection (6)(c), or
cy-gb	y cyfnod y cyfeirir ato yn is-adran (6)(c), neu

en-gb	any longer period specified by the Ombudsman in writing.
cy-gb	unrhyw gyfnod hwy a bennir gan yr Ombwdsmon yn ysgrifenedig.

en-gb	(8) A special report must—
cy-gb	(8) Rhaid i adroddiad arbennig—

en-gb	set out the facts on the basis of which subsection (2), (4) or (6) applies, and
cy-gb	nodi’r ffeithiau sy’n sail i gymhwyso is-adran (2), (4) neu (6), a

en-gb	make such recommendations as the Ombudsman thinks fit with respect to the action which, in the Ombudsman’s opinion, should be taken—
cy-gb	gwneud y cyfryw argymhellion sy’n briodol ym marn yr Ombwdsmon o ran y camau gweithredu y dylid, ym marn yr Ombwdsmon, eu cymryd—

en-gb	to remedy or prevent the injustice or hardship to the person, and
cy-gb	i unioni neu i atal yr anghyfiawnder neu’r caledi i’r person, a

en-gb	to prevent similar injustice or hardship being caused to any person in the future.
cy-gb	i atal anghyfiawnder neu galedi tebyg rhag cael ei achosi i unrhyw berson yn y dyfodol.

en-gb	(9) The Ombudsman must send a copy of a special report—
cy-gb	(9) Rhaid i’r Ombwdsmon anfon copi o adroddiad arbennig—

en-gb	if the special report is prepared because subsection (2) applies, to each person to whom a copy of the report under section 23 was sent under section 23(1)(b);
cy-gb	os caiff yr adroddiad arbennig ei baratoi am fod is-adran (2) yn gymwys, at bob person yr anfonwyd copi o’r adroddiad o dan adran 23 ato o dan adran 23(1)(b);

en-gb	if the special report is prepared because subsection (4) or (6) applies—
cy-gb	os caiff yr adroddiad arbennig ei baratoi am fod is-adran (4) neu (6) yn gymwys—

en-gb	to the person who made the complaint, if the investigation relates to a complaint;
cy-gb	at y person a wnaeth y gŵyn, os yw’r ymchwiliad yn ymwneud â chŵyn;

en-gb	to the listed authority in respect of which the report was made.
cy-gb	at yr awdurdod rhestredig y mae’r adroddiad yn ymwneud ag ef.

en-gb	(10) The Ombudsman may send a copy of a special report to any other persons the Ombudsman thinks appropriate.
cy-gb	(10) Caiff yr Ombwdsmon anfon copi o adroddiad arbennig at unrhyw bersonau eraill sy’n briodol ym marn yr Ombwdsmon.

en-gb	29 Special reports: 
cy-gb	29 Adroddiadau arbennig: 

en-gb	supplementary
cy-gb	atodol

en-gb	(1) The Ombudsman may—
cy-gb	(1) Caiff yr Ombwdsmon—

en-gb	publish a special report made under section 28;
cy-gb	cyhoeddi adroddiad arbennig a wnaed o dan adran 28;

en-gb	supply a copy of the published report or any part of it to any person who requests it.
cy-gb	rhoi copi o’r adroddiad a gyhoeddwyd neu unrhyw ran ohono i unrhyw berson sy’n gofyn amdano neu amdani.

en-gb	(2) The Ombudsman may charge a reasonable fee for supplying a copy of a report (or part of a report) under subsection (1)(b).
cy-gb	(2) Caiff yr Ombwdsmon godi ffi resymol am roi copi o adroddiad (neu ran o adroddiad) o dan is-adran (1)(b).

en-gb	(3) The listed authority in respect of which a special report is made must reimburse the Ombudsman for the cost of publishing a special report if requested to do so by the Ombudsman.
cy-gb	(3) Rhaid i’r awdurdod rhestredig y gwneir adroddiad arbennig ar ei gyfer ad-dalu’r Ombwdsmon am y gost o gyhoeddi adroddiad arbennig os gofynnir iddo wneud hynny gan yr Ombwdsmon.

en-gb	(4) If a special report—
cy-gb	(4) Os yw adroddiad arbennig—

en-gb	mentions the name of any person other than the listed authority in respect of which the report was made, or
cy-gb	yn crybwyll enw unrhyw berson heblaw’r awdurdod rhestredig y mae’r adroddiad yn ymwneud ag ef, neu

en-gb	includes any particulars which, in the opinion of the Ombudsman, are likely to identify any such person and which, in the Ombudsman’s opinion, can be omitted without impairing the effectiveness of the report,
cy-gb	yn cynnwys unrhyw fanylion sydd, ym marn yr Ombwdsmon, yn debygol o wneud unrhyw berson o’r fath yn hysbys ac y gellir, ym marn yr Ombwdsmon, eu hepgor heb amharu ar effeithiolrwydd yr adroddiad,

en-gb	Public Services Ombudsman (Wales) Act 2019 (anaw 3) 24 
cy-gb	24 Deddf Ombwdsmon Gwasanaethau Cyhoeddus (Cymru) 2019 (dccc 3) 

en-gb	that information must not be included in a version of the report sent to a person under section 28(9) or (10) or published under subsection (1) of this section, subject to subsection (5).
cy-gb	ni chaniateir cynnwys yr wybodaeth honno mewn fersiwn o’r adroddiad a anfonir at berson o dan adran 28(9) neu (10) neu a gyhoeddir o dan is-adran (1) o’r adran hon, yn ddarostyngedig i is-adran (5).

en-gb	Subsection (4) does not apply in relation to a version of the special report if, after taking account of the interests of any person aggrieved and any other persons the Ombudsman thinks appropriate, the Ombudsman considers it to be in the public interest to include that information in that version of the special report.
cy-gb	Nid yw is-adran (4) yn gymwys mewn perthynas â fersiwn o’r adroddiad arbennig os yw’r Ombwdsmon, ar ôl ystyried buddiannau unrhyw berson a dramgwyddwyd ac unrhyw bersonau eraill sy’n briodol ym marn yr Ombwdsmon, o’r farn ei bod er budd y cyhoedd i gynnwys yr wybodaeth honno yn y fersiwn honno o’r adroddiad.

en-gb	Sections 24 and 25 (publicising reports under section 23) apply in relation to a special report under section 28 as they apply in relation to a report under section 23.
cy-gb	Mae adrannau 24 a 25 (rhoi cyhoeddusrwydd i adroddiadau o dan adran 23) yn gymwys mewn perthynas ag adroddiad arbennig o dan adran 28 yn yr un modd ag y maent yn gymwys mewn perthynas ag adroddiad o dan adran 23.

en-gb	30 Special reports relating to the Welsh Government and the National Assembly for Wales Commission
cy-gb	30 Adroddiadau arbennig sy’n ymwneud â Llywodraeth Cymru a Chomisiwn Cynulliad Cenedlaethol Cymru

en-gb	This section applies if a special report is made in a case where the investigation was made in respect of the Welsh Government or the National Assembly for Wales Commission.
cy-gb	Mae’r adran hon yn gymwys os caiff adroddiad arbennig ei wneud mewn achos pan gafodd yr ymchwiliad ei wneud mewn cysylltiad â Llywodraeth Cymru neu Gomisiwn Cynulliad Cenedlaethol Cymru.

en-gb	The relevant person must lay a copy of the report before the Assembly.
cy-gb	Rhaid i’r person perthnasol osod copi o’r adroddiad gerbron y Cynulliad.

en-gb	In subsection (2) “the relevant person” means—
cy-gb	Yn is-adran (2) ystyr “y person perthnasol” yw—

en-gb	if the investigation was made in respect of the Welsh Government, the First Minister for Wales, and
cy-gb	os cafodd yr ymchwiliad ei wneud mewn cysylltiad â Llywodraeth Cymru, Prif Weinidog Cymru, a

en-gb	if the investigation was made in respect of the National Assembly for Wales Commission, a member of that Commission.
cy-gb	os cafodd yr ymchwiliad ei wneud mewn cysylltiad â Chomisiwn Cynulliad Cenedlaethol Cymru, aelod o’r Comisiwn hwnnw.

en-gb	Listed authorities
cy-gb	Awdurdodau rhestredig

en-gb	31 Listed authorities
cy-gb	31 Awdurdodau rhestredig

en-gb	(1) The persons specified in Schedule 3 are listed authorities for the purposes of this Act.
cy-gb	(1) Mae’r personau a bennir yn Atodlen 3 yn awdurdodau rhestredig at ddibenion y Ddeddf hon.

en-gb	(2) The Welsh Ministers may by regulations amend Schedule 3 by—
cy-gb	(2) Caiff Gweinidogion Cymru drwy reoliadau ddiwygio Atodlen 3 drwy—

en-gb	adding a person,
cy-gb	ychwanegu person,

en-gb	omitting a person, or
cy-gb	hepgor person, neu

en-gb	changing the description of a person.
cy-gb	newid y disgrifiad o berson.

en-gb	(3) Regulations under subsection (2) adding a person to Schedule 3 may provide for this Act to apply to the person with the modifications specified in the regulations.
cy-gb	(3) Caiff rheoliadau o dan is-adran (2) sy’n ychwanegu person at Atodlen 3 ddarparu bod y Ddeddf hon yn gymwys i’r person hwnnw gyda’r addasiadau a bennir yn y rheoliadau.

en-gb	(4) Before making regulations under subsection (2), the Welsh Ministers must consult the Ombudsman and any other persons they think appropriate.
cy-gb	(4) Cyn gwneud rheoliadau o dan is-adran (2), rhaid i Weinidogion Cymru ymgynghori â’r Ombwdsmon ac unrhyw bersonau eraill sydd, yn eu barn hwy, yn briodol.

en-gb	(5) No regulations are to be made under subsection (2) unless a draft of the statutory instrument containing them has been laid before, and approved by a resolution of, the Assembly.
cy-gb	(5) Ni chaniateir gwneud rheoliadau o dan is-adran (2) oni bai bod drafft o’r offeryn statudol sy’n cynnwys y rheoliadau wedi ei osod gerbron y Cynulliad, ac wedi ei gymeradwyo drwy benderfyniad ganddo.

en-gb	(6) Sections 32 and 33 contain further restrictions on the power in subsection (2).
cy-gb	(6) Mae adrannau 32 a 33 yn cynnwys cyfyngiadau pellach ar y pŵer yn is-adran (2).

en-gb	Public Services Ombudsman (Wales) Act 2019 (anaw 3) 25 
cy-gb	25 Deddf Ombwdsmon Gwasanaethau Cyhoeddus (Cymru) 2019 (dccc 3) 

en-gb	32 Restrictions on power to amend Schedule 3
cy-gb	32 Cyfyngiadau ar b * er i ddiwygio Atodlen 3

en-gb	Regulations under section 31(2) may not omit the Welsh Government or the National Assembly for Wales Commission from Schedule 3.
cy-gb	Ni chaniateir i reoliadau o dan adran 31(2) hepgor Llywodraeth Cymru na Chomisiwn Cynulliad Cenedlaethol Cymru o Atodlen 3.

en-gb	Regulations under section 31(2) may add a person to Schedule 3 only if the provision made by the regulations would be within the legislative competence of the Assembly.
cy-gb	Caniateir i reoliadau o dan adran 31(2) ychwanegu person at Atodlen 3 dim ond os byddai’r ddarpariaeth a wneir gan y rheoliadau o fewn cymhwysedd deddfwriaethol y Cynulliad.

en-gb	33 Provisions in regulations adding persons to Schedule 3
cy-gb	33 Darpariaethau mewn rheoliadau sy’n ychwanegu personau at Atodlen 3

en-gb	If the Welsh Ministers propose to make regulations under section 31(2) adding a person to Schedule 3, they must also specify in the regulations—
cy-gb	Os yw Gweinidogion Cymru yn cynnig gwneud rheoliadau o dan adran 31(2) sy’n ychwanegu person at Atodlen 3, rhaid iddynt hefyd bennu’r canlynol yn y rheoliadau—

en-gb	whether all or only some of the person’s functions are to fall within the remit of the Ombudsman under this Part;
cy-gb	pa un a yw holl swyddogaethau’r person, ai dim ond rhai ohonynt, i ddod o fewn cylch gwaith yr Ombwdsmon o dan y Rhan hon;

en-gb	if only some of the person’s functions are to fall within the remit of the Ombudsman under this Part, which those functions are.
cy-gb	os mai dim ond rhai o swyddogaethau’r person sydd i ddod o fewn cylch gwaith yr Ombwdsmon o dan y Rhan hon, pa rai yw’r swyddogaethau hynny.

en-gb	34 Power to issue guidance
cy-gb	34 P * er i ddyroddi canllawiau

en-gb	(1) The Ombudsman may issue to one or more listed authorities such guidance about good administrative practice as the Ombudsman thinks appropriate.
cy-gb	(1) Caiff yr Ombwdsmon ddyroddi i un neu ragor o awdurdodau rhestredig y cyfryw ganllawiau ynghylch arferion gweinyddu da sy’n briodol ym marn yr Ombwdsmon.

en-gb	(2) Before issuing guidance under this section the Ombudsman must consult such listed authorities, or persons appearing to the Ombudsman to represent them, as the Ombudsman thinks appropriate.
cy-gb	(2) Cyn dyroddi canllawiau o dan yr adran hon, rhaid i’r Ombwdsmon ymgynghori â’r cyfryw awdurdodau rhestredig, neu bersonau yr ymddengys i’r Ombwdsmon eu bod yn cynrychioli’r awdurdodau rhestredig hynny, sy’n briodol ym marn yr Ombwdsmon.

en-gb	(3) If guidance issued under this section is applicable to a listed authority, the authority must have regard to the guidance in discharging its functions.
cy-gb	(3) Os yw canllawiau a ddyroddir o dan yr adran hon yn gymwys i awdurdod rhestredig, rhaid i’r awdurdod roi sylw i’r canllawiau wrth gyflawni ei swyddogaethau.

en-gb	(4) In conducting an investigation in respect of a listed authority, the Ombudsman may have regard to the extent to which the authority has complied with any guidance issued under this section which is applicable to the authority.
cy-gb	(4) Wrth gynnal ymchwiliad mewn perthynas ag awdurdod rhestredig, caiff yr Ombwdsmon ystyried y graddau y mae’r awdurdod wedi cydymffurfio ag unrhyw ganllawiau a ddyroddwyd o dan yr adran hon sy’n gymwys i’r awdurdod.

en-gb	(5) The Ombudsman may publish any guidance issued under this section in any manner that the Ombudsman thinks appropriate, including in particular by putting the guidance in an annual or extraordinary report.
cy-gb	(5) Caiff yr Ombwdsmon gyhoeddi unrhyw ganllawiau a ddyroddir o dan yr adran hon mewn unrhyw fodd sy’n briodol ym marn yr Ombwdsmon, gan gynnwys yn benodol drwy roi’r canllawiau mewn adroddiad blynyddol neu eithriadol.

en-gb	(6) Guidance issued under this section may contain different provision for different purposes.
cy-gb	(6) Caiff canllawiau a ddyroddir o dan yr adran hon gynnwys darpariaeth wahanol at ddibenion gwahanol.

en-gb	(7) Subject to subsection (8), guidance issued under this section must not—
cy-gb	(7) Yn ddarostyngedig i is-adran (8), ni chaiff canllawiau a ddyroddir o dan yr adran hon—

en-gb	mention the name of any person other than the listed authorities to which it is applicable or a listed authority which has been investigated under this Part, or
cy-gb	crybwyll enw unrhyw berson heblaw’r awdurdodau rhestredig y mae’r canllawiau yn gymwys iddynt, neu awdurdod rhestredig yr ymchwiliwyd iddo o dan y Rhan hon, na

en-gb	include any particulars which, in the opinion of the Ombudsman, are likely to identify any such person and which, in the Ombudsman’s opinion, can be omitted without impairing the effectiveness of the guidance.
cy-gb	cynnwys unrhyw fanylion sydd, ym marn yr Ombwdsmon, yn debygol o wneud unrhyw berson o’r fath yn hysbys ac y gellir, ym marn yr Ombwdsmon, eu hepgor heb amharu ar effeithiolrwydd y canllawiau.

en-gb	(8) Subsection (7) does not apply if, after taking account of the interests of any persons the Ombudsman thinks appropriate, the Ombudsman considers it to be in the public interest to include that information in the guidance.
cy-gb	(8) Nid yw is-adran (7) yn gymwys os yw’r Ombwdsmon, ar ôl ystyried buddiannau unrhyw bersonau sy’n briodol ym marn yr Ombwdsmon, o’r farn ei bod er budd y cyhoedd i gynnwys yr wybodaeth honno yn y canllawiau.

en-gb	Public Services Ombudsman (Wales) Act 2019 (anaw 3) 26 
cy-gb	26 Deddf Ombwdsmon Gwasanaethau Cyhoeddus (Cymru) 2019 (dccc 3) 

en-gb	Compensation
cy-gb	Digolledu

en-gb	35 Compensation for the person aggrieved
cy-gb	35 Digolledu’r person a dramgwyddwyd

en-gb	(1) This section applies if—
cy-gb	(1) Mae’r is-adran hon yn gymwys—

en-gb	a complaint in respect of a matter is made or referred to the Ombudsman, and
cy-gb	os caiff cwyn mewn perthynas â mater ei gwneud neu ei hatgyfeirio at yr Ombwdsmon, a

en-gb	the complaint is one which the Ombudsman has power to investigate under this Part.
cy-gb	os yw’r g * yn yn un y mae gan yr Ombwdsmon b * er i ymchwilio iddi o dan y Rhan hon.

en-gb	(2) The listed authority in respect of which the complaint is made may make a payment to, or provide any other benefit for, the person aggrieved in respect of the matter which is the subject of the complaint.
cy-gb	(2) Caiff yr awdurdod rhestredig y mae’r g * yn yn ymwneud ag ef wneud taliad i’r person a dramgwyddwyd, neu ddarparu unrhyw fudd arall i’r person a dramgwyddwyd, mewn perthynas â’r mater sy’n destun y g * yn.

en-gb	(3) It is immaterial for the purposes of this section that the Ombudsman has decided not to investigate the complaint, has discontinued an investigation of the complaint, has not yet completed an investigation of the complaint or has not upheld the complaint.
cy-gb	(3) Nid yw’n berthnasol at ddibenion yr adran hon fod yr Ombwdsmon wedi penderfynu peidio ag ymchwilio i’r g * yn, wedi rhoi’r gorau i ymchwiliad i’r g * yn, nad yw eto wedi cwblhau ymchwiliad i’r g * yn, neu nad yw wedi cadarnhau’r g * yn.

en-gb	(4) The power in subsection (2) does not affect any other power of the listed authority to make the payment or provide the benefit.
cy-gb	(4) Nid yw’r p * er yn is-adran (2) yn effeithio ar unrhyw b * er arall sydd gan yr awdurdod rhestredig i wneud y taliad neu i ddarparu’r budd.

en-gb	PART 4
cy-gb	RHAN 4

en-gb	LISTED AUTHORITIES: 
cy-gb	AWDURDODAU RHESTREDIG: 

en-gb	COMPLAINTS-HANDLING PROCEDURES 36 Complaints-handling: 
cy-gb	GWEITHDREFNAU AR GYFER YMDRIN ÂCHWYNION36 Ymdrin â chwynion: 

en-gb	statement of principles
cy-gb	datganiad o egwyddorion

en-gb	(1) The Ombudsman must publish a statement of principles concerning complaints-handling procedures of listed authorities.
cy-gb	(1) Rhaid i’r Ombwdsmon gyhoeddi datganiad o egwyddorion ynghylch gweithdrefnau awdurdodau rhestredig ar gyfer ymdrin â chwynion.

en-gb	(2) A listed authority must—
cy-gb	(2) Rhaid i awdurdod rhestredig—

en-gb	have a complaints-handling procedure, and
cy-gb	cael gweithdrefn ar gyfer ymdrin â chwynion, a

en-gb	ensure that any such procedure complies with the statement of principles.
cy-gb	sicrhau bod unrhyw weithdrefn o’r fath yn cydymffurfio â’r datganiad o egwyddorion.

en-gb	(3) The Ombudsman must lay a draft of the first statement of principles before the Assembly.
cy-gb	(3) Rhaid i’r Ombwdsmon osod drafft o’r datganiad cyntaf o egwyddorion gerbron y Cynulliad.

en-gb	(4) If, before the end of the 40 day period, the Assembly resolves not to approve the draft, the Ombudsman must not publish the statement of principles in the form of the draft.
cy-gb	(4) Os yw’r Cynulliad yn penderfynu peidio â chymeradwyo’r drafft cyn diwedd y cyfnod o 40 diwrnod, ni chaiff yr Ombwdsmon gyhoeddi’r datganiad o egwyddorion ar ei ffurf ddrafft.

en-gb	(5) If no such resolution is made before the end of that period, the Ombudsman must publish the statement of principles in the form of the draft.
cy-gb	(5) Os na wneir y cyfryw benderfyniad cyn diwedd y cyfnod hwnnw, rhaid i’r Ombwdsmon gyhoeddi’r datganiad o egwyddorion ar ei ffurf ddrafft.

en-gb	(6) The 40 day period—
cy-gb	(6) O ran y cyfnod o 40 diwrnod—

en-gb	begins on the day on which the draft is laid before the Assembly, and
cy-gb	mae’n dechrau ar y diwrnod pryd y gosodir y drafft gerbron y Cynulliad, a

en-gb	does not include any time during which the Assembly is dissolved or is in recess for more than four days.
cy-gb	nid yw’n cynnwys unrhyw amser pan fo’r Cynulliad wedi’i ddiddymu neu pan fydd toriad o fwy na phedwar diwrnod.

en-gb	Public Services Ombudsman (Wales) Act 2019 (anaw 3) 27 
cy-gb	27 Deddf Ombwdsmon Gwasanaethau Cyhoeddus (Cymru) 2019 (dccc 3) 

en-gb	(7) Subsection (4) does not prevent a new draft statement of principles from being laid before the Assembly.
cy-gb	(7) Nid yw is-adran (4) yn atal datganiad drafft newydd o egwyddorion rhag cael ei osod gerbron y Cynulliad.

en-gb	(8) Before laying a draft statement of principles before the Assembly, the Ombudsman must consult—
cy-gb	(8) Cyn gosod datganiad drafft o egwyddorion gerbron y Cynulliad, rhaid i’r Ombwdsmon ymgynghori â’r canlynol—

en-gb	the Welsh Ministers, and
cy-gb	Gweinidogion Cymru, a

en-gb	such listed authorities and other persons as the Ombudsman thinks appropriate.
cy-gb	y cyfryw awdurdodau rhestredig a phersonau eraill sy’n briodol ym marn yr Ombwdsmon.

en-gb	(9) The Ombudsman must, in preparing the draft statement of principles to be laid before the Assembly, have regard to any representations made during the consultation mentioned in subsection (8).
cy-gb	(9) Rhaid i’r Ombwdsmon, wrth baratoi’r datganiad drafft o egwyddorion sydd i’w osod gerbron y Cynulliad, roi sylw i unrhyw sylwadau a wneir yn ystod yr ymgynghoriad a grybwyllir yn is-adran (8).

en-gb	(10) The statement of principles comes into force when it is published by the Ombudsman.
cy-gb	(10) Daw’r datganiad o egwyddorion i rym pan gaiff ei gyhoeddi gan yr Ombwdsmon.

en-gb	(11) The Ombudsman may from time to time revise and re-publish the statement of principles.
cy-gb	(11) O dro i dro, caiff yr Ombwdsmon adolygu ac ailgyhoeddi’r datganiad o egwyddorion.

en-gb	(12) If, in the opinion of the Ombudsman, revisions made under subsection (11) effect any material change to the statement of principles, the Ombudsman must lay a draft of those revisions before the Assembly.
cy-gb	(12) Os, ym marn yr Ombwdsmon, yw adolygiadau a wneir o dan is-adran (11) yn effeithio ar unrhyw newid perthnasol i’r datganiad o egwyddorion, rhaid i’r Ombwdsmon osod drafft o’r adolygiadau hynny gerbron y Cynulliad.

en-gb	(13) Subsections (4) to (10) apply to draft revisions laid before the Assembly under subsection (12) as they apply to the first statement of principles.
cy-gb	(13) Mae is-adrannau (4) i (10) yn gymwys i adolygiadau drafft a osodir gerbron y Cynulliado dan is-adran (12) fel y maent yn gymwys i’r datganiad cyntaf o egwyddorion.

en-gb	(14) In this section and sections 37 to 40, “complaints-handling procedures” means procedures of listed authorities which examine complaints or review decisions in respect of action taken by a listed authority where the matter in question is one the Ombudsman is entitled to investigate under Part 3.
cy-gb	(14) Yn yr adran hon ac adrannau 37 i 40, ystyr “gweithdrefnau ymdrin â chwynion” yw gweithdrefnau awdurdodau rhestredig sy’n archwilio cwynion neu’n adolygu penderfyniadau mewn perthynas â chamau gweithredu a gymerwyd gan awdurdod rhestredig pan fo’r mater o dan sylw yn un y mae gan yr Ombwdsmon hawl i ymchwilio iddo o dan Ran 3.

en-gb	37 Model complaints-handling procedures
cy-gb	37 Gweithdrefnau enghreifftiol ar gyfer ymdrin â chwynion

en-gb	(1) The Ombudsman may publish model complaints-handling procedures for listed authorities.
cy-gb	(1) Caiff yr Ombwdsmon gyhoeddi gweithdrefnau enghreifftiol ar gyfer ymdrin â chwynion ar gyfer awdurdodau rhestredig.

en-gb	(2) A model complaints-handling procedure (referred to in this Act as a “model CHP”) must comply with the statement of principles.
cy-gb	(2) Rhaid i weithdrefn enghreifftiol ar gyfer ymdrin â chwynion (y cyfeirir ati yn y Ddeddfhon fel “gweithdrefn enghreifftiol”) gydymffurfio â’r datganiad o egwyddorion.

en-gb	(3) The Ombudsman may publish different model CHPs for different purposes.
cy-gb	(3) Caiff yr Ombwdsmon gyhoeddi gweithdrefnau enghreifftiol gwahanol at ddibenion gwahanol.

en-gb	(4) Before publishing a model CHP the Ombudsman must consult such listed authorities or groups of listed authorities as the Ombudsman thinks fit.
cy-gb	(4) Cyn cyhoeddi gweithdrefn enghreifftiol rhaid i’r Ombwdsmon ymgynghori â’r cyfryw awdurdodau rhestredig neu grwpiau o awdurdodau rhestredig sy’n briodol yn marn yr Ombwdsmon.

en-gb	(5) A model CHP may not, in its application to a listed authority—
cy-gb	(5) Ni chaniateir i weithdrefn enghreifftiol, o ran ei chymhwysiad i awdurdod rhestredig—

en-gb	impose a duty on the listed authority if the listed authority lacks the necessary powers (other than by virtue of this Act) to ensure compliance with the duty;
cy-gb	gosod dyletswydd ar yr awdurdod rhestredig os nad oes gan yr awdurdod rhestredig y pwerau angenrheidiol (heblaw yn rhinwedd y Ddeddf hon) i sicrhau cydymffurfiaeth â’r ddyletswydd;

en-gb	be inconsistent with any enactment (including any code, guidance, scheme or other document made under any enactment) that applies to the listed authority.
cy-gb	bod yn anghyson ag unrhyw ddeddfiad (gan gynnwys unrhyw god, canllawiau, cynllun neu ddogfen arall a wnaed o dan y deddfiad) sy’n gymwys i’r awdurdod rhestredig.

en-gb	(6) The Ombudsman may from time to time revise and re-publish any model CHP; and in doing so—
cy-gb	(6) O dro i dro, caiff yr Ombwdsmon adolygu ac ailgyhoeddi unrhyw weithdrefn enghreifftiol; ac wrth wneud hynny—

en-gb	Public Services Ombudsman (Wales) Act 2019 (anaw 3) 28 
cy-gb	28 Deddf Ombwdsmon Gwasanaethau Cyhoeddus (Cymru) 2019 (dccc 3) 

en-gb	subsection (5) applies, and
cy-gb	mae is-adran (5) yn gymwys, a

en-gb	before re-publishing any model CHP, the Ombudsman must notify such listed authorities or groups of listed authorities as the Ombudsman thinks fit of any revisions to the model CHP.
cy-gb	cyn ailgyhoeddi unrhyw weithdrefn enghreifftiol, rhaid i’r Ombwdsmon hysbysu’r cyfryw awdurdodau rhestredig neu’r cyfryw grwpiau o awdurdodau rhestredig sy’n briodol ym marn yr Ombwdsmon am unrhyw newidiadau i’r weithdrefn enghreifftiol.

en-gb	(7) Where a model CHP is revised and re-published by virtue of subsection (6), section 38 has effect with the following modifications—
cy-gb	(7) Pan fo gweithdrefn enghreifftiol yn cael ei hadolygu a’i hailgyhoeddi yn rhinwedd is-adran (6), mae adran 38 yn cael effaith gyda’r addasiadau a ganlyn—

en-gb	any specification under subsection (1) of that section in relation to the model CHP continues in effect as a specification in relation to the revised and re-published model CHP,
cy-gb	mae unrhyw fanyleb o dan is-adran (1) o’r adran honno mewn perthynas â’r weithdrefn enghreifftiol yn parhau i gael effaith fel manyleb mewn perthynas â’r weithdrefn enghreifftiol a adolygwyd ac a ailgyhoeddwyd,

en-gb	any other reference to a model CHP is to the model CHP as revised and republished, and
cy-gb	mae unrhyw gyfeiriad arall at weithdrefn enghreifftiol yn gyfeiriad at y weithdrefn enghreifftiol a adolygwyd ac a ailgyhoeddwyd, ac

en-gb	in subsection (3) of that section, reference to receiving notice of the specification under subsection (1) of that section is a reference to receiving notice of the revision under subsection (6)(b) of this section.
cy-gb	yn is-adran (3) o’r adran honno, mae cyfeiriad at gael hysbysiad o’r fanyleb o dan is-adran (1) o’r adran honno yn gyfeiriad at gael hysbysiad o’r diwygiad o dan is-adran (6)(b) o’r adran hon.

en-gb	(8) The Ombudsman may withdraw any model CHP at any time.
cy-gb	(8) Caiff yr Ombwdsmon dynnu’r weithdrefn enghreifftiol yn ôl ar unrhyw adeg.

en-gb	(9) Where the Ombudsman withdraws a model CHP under subsection (8)—
cy-gb	(9) Pan fo’r Ombwdsmon yn tynnu gweithdrefn enghreifftiol yn ôl o dan is-adran (8)—

en-gb	the Ombudsman must, before withdrawing the model CHP, notify each listed authority to which the model CHP is relevant that the model CHP will be withdrawn and when the withdrawal will happen, and
cy-gb	rhaid i’r Ombwdsmon, cyn tynnu’r weithdrefn enghreifftiol yn ôl, hysbysu pob awdurdod rhestredig y mae’r weithdrefn enghreifftiol yn berthnasol iddo y bydd y weithdrefn enghreifftiol yn cael ei thynnu’n ôl a phryd y bydd y tynnu’n ôl yn digwydd, a

en-gb	on the day the model CHP is withdrawn—
cy-gb	ar y diwrnod y mae’r weithdrefn yn cael ei thynnu’n ôl—

en-gb	any specification under section 38(1) in relation to the withdrawn model CHP ceases to have effect, and
cy-gb	bydd unrhyw fanyleb o dan adran 38(1) mewn perthynas â’r weithdrefn enghreifftiol a dynnwyd yn ôl yn peidio â chael effaith, a

en-gb	the duty in section 38(3) ceases to apply to a listed authority notified under subsection (9)(a), in so far as the duty arises in relation to the withdrawn model CHP.
cy-gb	bydd y ddyletswydd yn adran 38(3) yn peidio â bod yn gymwys i awdurdod rhestredig a hysbyswyd o dan is-adran (9)(a), i’r graddau y mae’r ddyletswydd yn codi mewn perthynas â’r weithdrefn enghreifftiol a dynnwyd yn ôl.

en-gb	38 Model complaints-handling procedures: 
cy-gb	38 Gweithdrefnau enghreifftiol ar gyfer ymdrin â chwynion: 

en-gb	specification of listed authorities
cy-gb	manyleb awdurdodaurhestredig

en-gb	The Ombudsman may specify any listed authority to which a model CHP is relevant; and must notify the authority accordingly.
cy-gb	Caiff yr Ombwdsmon bennu unrhyw awdurdod rhestredig y mae gweithdrefn enghreifftiol yn berthnasol iddo; a rhaid hysbysu’r awdurdod yn unol â hynny.

en-gb	Where a model CHP is relevant to a listed authority by virtue of a specification under subsection (1), the authority must ensure there is a complaints-handling procedure which complies with the model CHP for the purposes of the specification.
cy-gb	Pan fo gweithdrefn enghreifftiol yn berthnasol i awdurdod rhestredig yn rhinwedd manyleb o dan is-adran (1), rhaid i’r awdurdod sicrhau bod gweithdrefn ymdrin â chwynion sy’n cydymffurfio â’r weithdrefn enghreifftiol at ddibenion y fanyleb.

en-gb	Where subsection (2) applies, the listed authority must submit its complaints-handling procedure to the Ombudsman, having taken account of the relevant model CHP, within six months beginning with the day the listed authority receives notice of the specification under subsection (1).
cy-gb	Pan fo is-adran (2) yn gymwys, rhaid i’r awdurdod rhestredig gyflwyno ei weithdrefn ymdrin â chwynion i’r Ombwdsmon, ar ôl rhoi ystyriaeth i’r weithdrefn enghreifftiol berthnasol, o fewn chwe mis yn dechrau â’r diwrnod y mae’r awdurdod rhestredig yn cael yr hysbysiad o’r fanyleb o dan is-adran (1).

en-gb	A listed authority may, with the consent of the Ombudsman, modify the application of the model CHP which is relevant to it but only to the extent that is necessary for the effective operation of the procedure by the authority.
cy-gb	Caiff awdurdod rhestredig, gyda chydsyniad yr Ombwdsmon, addasu cymhwysiad y weithdrefn enghreifftiol sy’n berthnasol iddo, ond dim ond i’r graddau y bo hynny’n angenrheidiol er mwyn i’r awdurdod weithredu’r weithdrefn yn effeithiol.

en-gb	Public Services Ombudsman (Wales) Act 2019 (anaw 3) 29 
cy-gb	29 Deddf Ombwdsmon Gwasanaethau Cyhoeddus (Cymru) 2019 (dccc 3) 

en-gb	The Ombudsman may revoke any specification under subsection (1) at any time.
cy-gb	Caiff yr Ombwdsmon ddirymu unrhyw fanyleb o dan is-adran (1) ar unrhyw adeg.

en-gb	Where the Ombudsman revokes a specification under subsection (5)—
cy-gb	Pan fo’r Ombwdsmon yn diddymu manyleb o dan is-adran (5)—

en-gb	the Ombudsman must, before revoking the specification, notify each listed authority to which the specification applies that the specification will be revoked and when the revocation will happen, and
cy-gb	rhaid i’r Ombwdsmon, cyn dirymu’r fanyleb, hysbysu pob awdurdod rhestredig y mae’r fanyleb yn gymwys iddo y bydd y fanyleb yn cael ei dirymu a phryd y bydd y dirymiad yn digwydd, a

en-gb	on the day the specification is revoked—
cy-gb	ar ddiwrnod dirymu’r fanyleb—

en-gb	the specification ceases to have effect, and
cy-gb	bydd y fanyleb yn peidio â chael effaith, a

en-gb	the duty in subsection (3) ceases to apply to a listed authority notified under subsection (6)(a), in so far as the duty arises in relation to the revoked specification.
cy-gb	bydd y ddyletswydd yn is-adran (3) yn peidio â bod yn gymwys i awdurdod rhestredig a hysbyswyd o dan is-adran (6)(a), i’r graddau y mae’r ddyletswydd yn codi mewn perthynas â’r fanyleb a ddirymwyd.

en-gb	39 Declarations of non-compliance
cy-gb	39 Datganiadau o beidio â chydymffurfio

en-gb	(1) Where a model CHP is relevant to a listed authority by virtue of a specification under section 38(1), the Ombudsman may declare that the complaints-handling procedure of the authority does not comply with the model CHP.
cy-gb	(1) Pan fo gweithdrefn enghreifftiol yn berthnasol i awdurdod rhestredig yn rhinwedd manyleb o dan adran 38(1), caiff yr Ombwdsmon ddatgan nad yw gweithdrefn yr awdurdod ar gyfer ymdrin â chwynion yn cydymffurfio â’r weithdrefn enghreifftiol.

en-gb	(2) Where there is no specification under section 38(1) in relation to a listed authority the Ombudsman may declare that the complaints-handling procedure of the authority does not comply with the statement of principles.
cy-gb	(2) Pan na fo manyleb o dan adran 38(1) mewn perthynas ag awdurdod rhestredig, caiff yr Ombwdsmon ddatgan nad yw gweithdrefn yr awdurdod ar gyfer ymdrin â chwynion yn cydymffurfio â’r datganiad o egwyddorion.

en-gb	(3) The Ombudsman must publish a declaration under subsection (1) or (2) on the Ombudsman’s website.
cy-gb	(3) Rhaid i’r Ombwdsmon gyhoeddi datganiad o dan is-adran (1) neu (2) ar wefan yr Ombwdsmon.

en-gb	(4) Before publishing a declaration under subsection (3), the Ombudsman must notify the listed authority to which the declaration relates—
cy-gb	(4) Cyn cyhoeddi datganiad o dan is-adran (3), rhaid i’r Ombwdsmon hysbysu’r awdurdod rhestredig y mae’r datganiad yn ymwneud ag ef—

en-gb	that the Ombudsman will make a declaration, including the Ombudsman’s reasons for making the declaration;
cy-gb	y bydd yr Ombwdsmon yn gwneud datganiad, gan gynnwys rhesymau’r Ombwdsmon dros wneud y datganiad;

en-gb	of any modifications to the complaints-handling procedure that would result in the declaration being withdrawn.
cy-gb	am unrhyw addasiadau i’r weithdrefn ymdrin â chwynion a fyddai’n arwain at dynnu’r datganiad yn ôl.

en-gb	(5) Where a declaration is made under subsection (1) or (2), the listed authority must revise its complaints-handling procedure and submit it to the Ombudsman, having taken account of the reasons given under subsection (4)(a) and any modifications specified in subsection (4)(b), within two months beginning with the day the declaration is published under subsection (3).
cy-gb	(5) Pan fo datganiad yn cael ei wneud o dan is-adran (1) neu (2), rhaid i’r awdurdod rhestredig adolygu ei weithdrefn ymdrin â chwynion a’i chyflwyno i’r Ombwdsmon, ar ôl ystyried y rhesymau a roddir o dan is-adran (4)(a) ac unrhyw addasiadau a bennir yn is-adran (4)(b), o fewn dau fis yn dechrau â’r diwrnod y cyhoeddir y datganiad o dan is-adran (3).

en-gb	(6) The Ombudsman may withdraw a declaration of non-compliance made under subsection (1) or (2) at any time if the Ombudsman thinks fit.
cy-gb	(6) Caiff yr Ombwdsmon dynnu’n ôl ddatganiad o beidio â chydymffurfio a wneir o dan is-adran (1) neu (2) ar unrhyw adeg os yw’r Ombwdsmon o’r farn bod hynny’n addas.

en-gb	(7) Where the Ombudsman withdraws a declaration under subsection (6)— (a) the Ombudsman must immediately—
cy-gb	(7) Pan fo’r Ombwdsmon yn tynnu’n ôl ddatganiad o dan is-adran (6)— (a) rhaid i’r Ombwdsmon ar unwaith—

en-gb	notify the listed authority to which the declaration relates that the declaration has been withdrawn, including the reasons why the declaration has been withdrawn, and
cy-gb	hysbysu’r awdurdod rhestredig y mae’r datganiad yn ymwneud ag ef fod y datganiad wedi ei dynnu’n ôl, gan gynnwys y rhesymau pam y tynnwyd y datganiad yn ôl, a

en-gb	update the declaration published under subsection (3) to reflect that the declaration has been withdrawn, including the reasons why the declaration has been withdrawn;
cy-gb	diweddaru’r datganiad a gyhoeddir o dan is-adran (3) i adlewyrchu bod y datganiad wedi ei dynnu’n ôl, gan gynnwys y rhesymau pam y tynnwyd y datganiad yn ôl;

en-gb	(b) the duty in subsection (5) ceases to apply to the listed authority, in so far as the duty arises in relation to the withdrawn declaration, as soon as the Ombudsman withdraws the declaration.
cy-gb	(b) bydd y ddyletswydd o dan is-adran (5) yn peidio â bod yn gymwys i’r awdurdod rhestredig, i’r graddau y mae’r ddyletswydd yn codi mewn perthynas â’r datganiad a dynnwyd yn ôl, cyn gynted ag y bo’r Ombwdsmon yn tynnu’r datganiad yn ôl.

en-gb	40 Submission of complaints-handling procedure: 
cy-gb	40 Cyflwyno gweithdrefn ymdrin â chwynion: 

en-gb	general
cy-gb	cyffredinol

en-gb	A listed authority must submit its complaints-handling procedure to the Ombudsman if the Ombudsman so directs; and must do so within three months beginning with the day the listed authority receives the Ombudsman’s direction or such other period as the Ombudsman may direct.
cy-gb	Rhaid i awdurdod rhestredig gyflwyno ei weithdrefn ymdrin â chwynion i’r Ombwdsmon os yw’r Ombwdsmon yn cyfarwyddo hynny; a rhaid gwneud hynny cyn pen tri mis sy’n cychwyn â’r diwrnod y mae’r awdurdod rhestredig yn cael y cyfarwyddyd gan yr Ombwdsmon neu cyn pen y cyfryw gyfnod arall a gyfarwyddir gan yr Ombwdsmon.

en-gb	The time limits in sections 38(3) and 39(5) are subject to any time limits that apply in a direction given under subsection (1).
cy-gb	Mae’r terfynau amser yn adrannau 38(3) a 39(5) yn ddarostyngedig i unrhyw derfynau amser sy’n gymwys mewn cyfarwyddyd a roddir o dan is-adran (1).

en-gb	When a listed authority has submitted its complaints-handling procedure to the Ombudsman under this Act or otherwise, the authority must provide such additional information in relation to that procedure as the Ombudsman may request; and must do so within such period as the Ombudsman directs.
cy-gb	Pan fo awdurdod rhestredig wedi cyflwyno ei weithdrefn ymdrin â chwynion i’r Ombwdsmon o dan y Ddeddf hon neu fel arall, rhaid i’r awdurdod ddarparu’r cyfryw wybodaeth ychwanegol mewn perthynas â’r weithdrefn honno y caiff yr Ombwdsmon ofyn amdani; a rhaid gwneud hynny cyn pen y cyfryw gyfnod a gyfarwyddir gan yr Ombwdsmon.

en-gb	41 Complaints-handling procedures: 
cy-gb	41 Gweithdrefnau ymdrin â chwynion: 

en-gb	promotion of best practice etc
cy-gb	hybu arferion gorau etc

en-gb	(1) The Ombudsman must—
cy-gb	(1) Rhaid i’r Ombwdsmon—

en-gb	monitor practice and identify any trends in practice as respects the way in which listed authorities handle complaints,
cy-gb	monitro arferion a nodi unrhyw dueddiadau yn yr arferion o ran y ffordd y mae awdurdodau rhestredig yn ymdrin â chwynion,

en-gb	promote best practice in relation to such complaints-handling, and
cy-gb	hybu arferion gorau o ran y ffordd yr ymdrinnir â chwynion, ac

en-gb	encourage co-operation and the sharing of best practice among listed authorities in relation to complaints-handling.
cy-gb	annog cydweithrediad a rhannu arferion gorau ymhlith awdurdodau rhestredig o ran ymdrin â chwynion.

en-gb	(2) A listed authority must co-operate with the Ombudsman in the exercise of the function in subsection (1).
cy-gb	(2) Rhaid i awdurdod rhestredig gydweithredu â’r Ombwdsmon wrth arfer y swyddogaeth yn is-adran (1).

en-gb	(3) But the Ombudsman may not require a listed authority to co-operate under subsection (2)—
cy-gb	(3) Ond ni chaiff yr Ombwdsmon ei gwneud yn ofynnol i awdurdod rhestredig gydweithredu o dan is-adran (2)—

en-gb	if the listed authority lacks the necessary powers (other than by virtue of this Act) to co-operate under subsection (2);
cy-gb	os nad oes gan yr awdurdod rhestredig y pwerau angenrheidiol (heblaw yn rhinwedd y Ddeddf hon) i gydweithredu o dan is-adran (2);

en-gb	if co-operating under subsection (2) requires the listed authority to act inconsistently with any enactment (including any code, guidance, scheme or other document made under any enactment) that applies to the listed authority.
cy-gb	os yw cydweithredu o dan is-adran (2) yn ei gwneud yn ofynnol i’r awdurdod rhestredig weithredu yn anghyson ag unrhyw ddeddfiad (gan gynnwys unrhyw god, canllaw, cynllun neu ddogfen arall a wneir o dan unrhyw ddeddfiad) sy’n gymwys i’r awdurdod rhestredig.

en-gb	PART 5
cy-gb	RHAN 5

en-gb	INVESTIGATION OF COMPLAINTS RELATING TO OTHER PERSONS: 
cy-gb	YMCHWILIO I GWYNION SY’N YMWNEUD Â PHERSONAU ERAILL: 

en-gb	SOCIAL CARE AND PALLIATIVE CARE
cy-gb	GOFAL CYMDEITHASOL A GOFAL LLINIAROL

en-gb	Application of this Part
cy-gb	Cymhwyso’r Rhan hon

en-gb	42 Matters to which this Part applies
cy-gb	42 Materion y mae’r Rhan hon yn gymwys iddynt

en-gb	(1) This Part applies to the following matters—
cy-gb	(1) Mae’r Rhan hon yn gymwys i’r materion a ganlyn—

en-gb	action taken by a care home provider in connection with the provision of accommodation, nursing or personal care in a care home in Wales;
cy-gb	camau gweithredu a gymerwyd gan ddarparwr cartref gofal mewn cysylltiad â darparu llety, gofal nyrsio neu ofal personol mewn cartref gofal yng Nghymru;

en-gb	action taken by a domiciliary care provider in connection with the provision of domiciliary care in Wales;
cy-gb	camau gweithredu a gymerwyd gan ddarparwr gofal cartref mewn cysylltiad â darparu gofal cartref yng Nghymru;

en-gb	action taken by an independent palliative care provider in connection with the provision of a palliative care service in Wales.
cy-gb	camau gweithredu a gymerwyd gan ddarparwr gofal lliniarol annibynnol mewn cysylltiad â darparu gwasanaeth gofal lliniarol yng Nghymru.

en-gb	(2) But this Part does not apply to—
cy-gb	(2) Ond nid yw’r Rhan hon yn gymwys i’r materion a ganlyn—

en-gb	matters which may be investigated under Part 3, or
cy-gb	materion y caniateir ymchwilio iddynt o dan Ran 3, neu

en-gb	matters described in Schedule 4.
cy-gb	materion a ddisgrifir yn Atodlen 4.

en-gb	(3) The Welsh Ministers may by regulations amend Schedule 4 by—
cy-gb	(3) Caiff Gweinidogion Cymru drwy reoliadau ddiwygio Atodlen 4 drwy—

en-gb	adding an entry,
cy-gb	ychwanegu cofnod,

en-gb	removing an entry, or
cy-gb	dileu cofnod, neu

en-gb	changing an entry.
cy-gb	newid cofnod.

en-gb	(4) Before making regulations under subsection (3), the Welsh Ministers must consult the Ombudsman.
cy-gb	(4) Cyn gwneud rheoliadau dan is-adran (3), rhaid i Weinidogion Cymru ymgynghori â’r Ombwdsmon.

en-gb	(5) No regulations are to be made under subsection (3) unless a draft of the statutory instrument containing them has been laid before, and approved by a resolution of, the Assembly.
cy-gb	(5) Ni chaniateir gwneud rheoliadau o dan is-adran (3) oni bai bod drafft o’r offeryn statudol sy’n cynnwys y rheoliadau wedi ei osod gerbron y Cynulliad, ac wedi ei gymeradwyo drwy benderfyniad ganddo.

en-gb	(6) For the meaning of the following terms see sections 62 to 64—
cy-gb	(6) I gael ystyr y termau a ganlyn gweler adrannau 62 i 64—

en-gb	“care home” (“ cartref gofal ”);
cy-gb	“cartref gofal” (“ care home ”);

en-gb	“care home provider” (“ darparwr cartref gofal ”);
cy-gb	“darparwr cartref gofal” (“ care home provider ”);

en-gb	“domiciliary care” (“ gofal cartref ”);
cy-gb	“gofal cartref” (“ domiciliary care ”);

en-gb	“domiciliary care provider” (“ darparwr gofal cartref ”);
cy-gb	“darparwr gofal cartref” (“ domiciliary care provider ”);

en-gb	“independent palliative care provider” (“ darparwr gofal lliniarol annibynnol ”)
cy-gb	“darparwr gofal lliniarol annibynnol” (“ independent palliative care provider ”);

en-gb	“palliative care service” (“ gwasanaeth gofal lliniarol ”).
cy-gb	“gwasanaeth gofal lliniarol” (“ palliative care service ”).

en-gb	Investigation of complaints
cy-gb	Ymchwilio i gwynion

en-gb	43 Power to investigate complaints
cy-gb	43 Pŵer i ymchwilio i gwynion

en-gb	(1) The Ombudsman may investigate a complaint about a matter to which this Part applies if the complaint has been—
cy-gb	(1) Caiff yr Ombwdsmon ymchwilio i gŵyn ynghylch mater y mae’r Rhan hon yn gymwys iddo os yw’r gŵyn—

en-gb	duly made to the Ombudsman, or
cy-gb	wedi’i gwneud yn briodol i’r Ombwdsmon, neu

en-gb	duly referred to the Ombudsman, and
cy-gb	wedi’i hatgyfeirio’n briodol at yr Ombwdsmon, ac

en-gb	in the case of a complaint which relates to an independent palliative care provider, the condition in subsection (2) is met.
cy-gb	yn achos cwyn sy’n ymwneud â darparwr gofal lliniarol annibynnol, os bodlonir yr amod yn is-adran (2).

en-gb	(2) The condition is that the independent palliative care provider has received public funding, within the three years before the date of the action to which the investigation relates, in respect of a palliative care service that it provides in Wales.
cy-gb	(2) Yr amod yw bod y darparwr gofal lliniarol annibynnol wedi cael cyllid cyhoeddus, o fewn y tair blynedd cyn dyddiad y camau gweithredu y mae’r ymchwiliad yn ymwneud â hwy, mewn perthynas â gwasanaeth gofal lliniarol y mae’n ei ddarparu yng Nghymru.

en-gb	(3) In subsection (2) “public funding” means funding from—
cy-gb	(3) Yn is-adran (2) ystyr “cyllid cyhoeddus” yw cyllid gan—

en-gb	the Welsh Ministers,
cy-gb	Gweinidogion Cymru,

en-gb	a Local Health Board established under section 11 of the National Health Service (Wales) Act 2006 (c.42),
cy-gb	Bwrdd Iechyd Lleol a sefydlwyd o dan adran 11 o Ddeddf y Gwasanaeth Iechyd Gwladol (Cymru) 2006 (p.42),

en-gb	an NHS Trust, or
cy-gb	Ymddiriedolaeth GIG, neu

en-gb	a county council or county borough council in Wales.
cy-gb	cyngor sir neu gyngor bwrdeistref sirol yng Nghymru.

en-gb	(4) A complaint is “duly made” to the Ombudsman if (but only if)—
cy-gb	(4) Mae cwyn wedi’i “gwneud yn briodol” i’r Ombwdsmon os (ond dim ond os)—

en-gb	(a) it is made by a person who is entitled under section 47 to make a complaint to the Ombudsman,
cy-gb	(a) caiff y g * yn ei gwneud gan berson sydd â hawl o dan adran 47 i wneud cwyn i’r Ombwdsmon,

en-gb	(b) before the complaint is made—
cy-gb	(b) cyn i’r g * yn gael ei gwneud—

en-gb	the matter to which it relates has been brought, by or on behalf of the person affected, to the notice of the provider to whom it relates, and
cy-gb	yw’r mater y mae’n ymwneud ag ef wedi ei ddwyn, gan neu ar ran y person yr effeithir arno, i sylw’r darparwr y mae’r g * yn yn ymwneud ag ef, a

en-gb	the provider has been given a reasonable opportunity to investigate the matter and to respond, and
cy-gb	yw’r darparwr wedi cael cyfle rhesymol i ymchwilio i’r mater ac ymateb iddo, ac

en-gb	(c) the requirements of section 48(1) are met in respect of it.
cy-gb	(c) caiff gofynion adran 48(1) eu bodloni mewn perthynas â’r g * yn.

en-gb	(5) A complaint is “duly referred” to the Ombudsman if (but only if)—
cy-gb	(5) Mae cwyn wedi’i “hatgyfeirio’n briodol” at yr Ombwdsmon os (ond dim ond os)—

en-gb	it is made by a person who is entitled under section 47 to make a complaint to the Ombudsman, and
cy-gb	caiff y g * yn ei gwneud gan berson sydd â hawl o dan adran 47 i wneud cwyn i’r Ombwdsmon, a

en-gb	the requirements of section 49(1) are met in respect of it.
cy-gb	caiff gofynion adran 49(1) eu bodloni mewn perthynas â hi.

en-gb	(6) It is for the Ombudsman to determine whether the requirements of subsection (1) have been met in respect of a complaint.
cy-gb	(6) Mater i’r Ombwdsmon yw penderfynu a yw gofynion is-adran (1) wedi eu bodloni mewn perthynas â ch * yn.

en-gb	(7) Where the Ombudsman determines that the requirements of subsection (1) have not been met in respect of a complaint because the requirements of subsection (4)(b), section 48(1) or section 49(1)(b), (c) or (d) have not been met in respect of that complaint, the Ombudsman may nonetheless investigate the complaint if—
cy-gb	(7) Pan fo’r Ombwdsmon yn penderfynu na chafodd gofynion is-adran (1) eu bodloni mewn perthynas â ch * yn am na fodlonwyd gofynion is-adran (4)(b), adran 48(1) neu adran 49(1)(b), (c) neu (d) mewn perthynas â’r g * yn honno, caiff yr Ombwdsmon, er hynny, ymchwilio i’r g * yn—

en-gb	it relates to a matter to which this Part applies, and
cy-gb	os yw’n ymwneud â mater y mae’r Rhan hon yn gymwys iddo, a

en-gb	the Ombudsman thinks it reasonable to do so.
cy-gb	os yw’r Ombwdsmon o’r farn ei bod yn rhesymol gwneud hynny.

en-gb	(8) It is for the Ombudsman to decide whether to begin, continue or discontinue an investigation (but see section 48(5)(a) for a restriction on the power to begin an investigation under subsection (1)(a)).
cy-gb	(8) Mater i’r Ombwdsmon yw penderfynu pa un ai i gychwyn ymchwiliad, i barhau ag ymchwiliad ai i roi’r gorau i ymchwiliad (ond gweler adran 48(5)(a) am gyfyngiad ar y p * er i gychwyn ymchwiliad o dan is-adran (1)(a)).

en-gb	(9) The Ombudsman may take any action which the Ombudsman thinks may assist in making a decision under subsection (8).
cy-gb	(9) Caiff yr Ombwdsmon gymryd unrhyw gamau gweithredu a all, ym marn yr Ombwdsmon, helpu i wneud penderfyniad o dan is-adran (8).

en-gb	(10) The Ombudsman may begin or continue an investigation into a complaint even if the complaint has been withdrawn (but see section 48(5)(a) for a restriction on the power to begin an investigation under subsection (1)(a)).
cy-gb	(10) Caiff yr Ombwdsmon gychwyn ymchwiliad i g * yn neu barhau ag ymchwiliad i g * yn hyd yn oed os yw’r g * yn wedi’i thynnu’n ôl (ond gweler adran 48(5)(a) am gyfyngiad ar y p * er i gychwyn ymchwiliad o dan is-adran (1)(a)).

en-gb	44 Power to investigate on own initiative
cy-gb	44 Pŵer i ymchwilio ar ei liwt ei hun

en-gb	(1) The Ombudsman may investigate a matter to which this Part applies whether a complaint has been duly made or referred to the Ombudsman or not.
cy-gb	(1) Caiff yr Ombwdsmon ymchwilio i fater y mae’r Rhan hon yn gymwys iddo pa un a oes cwyn wedi’i gwneud yn briodol neu wedi’i hatgyfeirio’n briodol at yr Ombwdsmon ai peidio.

en-gb	(2) But if the matter relates to an independent palliative care provider, the power in subsection (1) may only be used if the condition in section 43(2) is met.
cy-gb	(2) Ond os yw’r mater yn ymwneud â darparwr gofal lliniarol annibynnol, dim ond os bodlonir yr amod yn adran 43(2) y caniateir defnyddio’r p * er yn is-adran (1).

en-gb	(3) Before the Ombudsman begins an investigation under this section, the Ombudsman must—
cy-gb	(3) Cyn i’r Ombwdsmon gychwyn ymchwiliad o dan yr adran hon, rhaid i’r Ombwdsmon—

en-gb	have regard to the public interest in beginning an investigation,
cy-gb	rhoi sylw i fudd y cyhoedd wrth gychwyn ymchwiliad,

en-gb	have a reasonable suspicion that there is systemic maladministration,
cy-gb	bod ag amheuaeth resymol o gamweinyddiaeth systemig,

en-gb	consult such persons as the Ombudsman considers appropriate (but see section 66 for further duties around consultation), and
cy-gb	ymgynghori â’r cyfryw bersonau sy’n briodol ym marn yr Ombwdsmon (ond gweler adran 66 am ddyletswyddau pellach ynghylch ymgynghori), a

en-gb	have regard to the criteria for own initiative investigations published under section 45.
cy-gb	rhoi sylw i’r meini prawf ar gyfer cychwyn ymchwiliadau ar ei liwt ei hun a gyhoeddir o dan adran 45.

en-gb	(4) Subject to the other provisions of this section—
cy-gb	(4) Yn ddarostyngedig i ddarpariaethau eraill yr adran hon—

en-gb	it is for the Ombudsman to decide whether to begin, continue or discontinue an investigation under this section;
cy-gb	mater i’r Ombwdsmon yw penderfynu pa un ai i gychwyn ymchwiliad, i barhau ag ymchwiliad ai i roi’r gorau i’r ymchwiliad o dan yr adran hon;

en-gb	the Ombudsman may take any action the Ombudsman thinks may assist in making a decision under subsection (4)(a).
cy-gb	caiff yr Ombwdsmon gymryd unrhyw gamau gweithredu a all, ym marn yr Ombwdsmon, helpu i wneud penderfyniad o dan is-adran (4)(a).

en-gb	45 Criteria for own initiative investigations
cy-gb	45 Meini prawf ar gyfer ymchwilio ar ei liwt ei hun

en-gb	(1) The Ombudsman must publish criteria to be used in determining whether to begin an investigation under section 44.
cy-gb	(1) Rhaid i’r Ombwdsmon gyhoeddi meini prawf i’w defnyddio wrth benderfynu pa un ai i gychwyn ymchwiliad o dan adran 44.

en-gb	(2) The Ombudsman must lay a draft of the first criteria before the Assembly.
cy-gb	(2) Rhaid i’r Ombwdsmon osod drafft o’r meini prawf cyntaf gerbron y Cynulliad.

en-gb	(3) If, before the end of the 40 day period, the Assembly resolves not to approve the draft criteria, the Ombudsman must not publish the criteria in the form of the draft.
cy-gb	(3) Os yw’r Cynulliad yn penderfynu peidio â chymeradwyo’r meini prawf drafft cyn diwedd y cyfnod o 40 diwrnod, ni chaiff yr Ombwdsmon gyhoeddi’r meini prawf ar eu ffurf ddrafft.

en-gb	(4) If no such resolution is made before the end of that period, the Ombudsman must publish the criteria in the form of the draft.
cy-gb	(4) Os na wneir y cyfryw benderfyniad cyn diwedd y cyfnod hwnnw, rhaid i’r Ombwdsmon gyhoeddi’r meini prawf ar eu ffurf ddrafft.

en-gb	(5) The 40 day period—
cy-gb	(5) O ran y cyfnod o 40 diwrnod—

en-gb	begins on the day on which the draft is laid before the Assembly, and
cy-gb	mae’n dechrau ar y diwrnod pryd y gosodir y drafft gerbron y Cynulliad, a

en-gb	does not include any time during which the Assembly is dissolved or is in recess for more than four days.
cy-gb	nid yw’n cynnwys unrhyw amser pan fo’r Cynulliad wedi ei ddiddymu neu pan fydd toriad o fwy na phedwar diwrnod.

en-gb	(6) Subsection (3) does not prevent new draft criteria from being laid before the Assembly.
cy-gb	(6) Nid yw is-adran (3) yn atal meini prawf drafft newydd rhag cael eu gosod gerbron y Cynulliad.

en-gb	(7) Before laying the draft criteria before the Assembly, the Ombudsman must consult— (a) the Welsh Ministers,
cy-gb	(7) Cyn gosod y meini prawf drafft gerbron y Cynulliad, rhaid i’r Ombwdsmon ymgynghori â’r canlynol—(a) Gweinidogion Cymru,

en-gb	the listed authorities in Schedule 3, and
cy-gb	yr awdurdodau rhestredig yn Atodlen 3, ac

en-gb	such other persons as the Ombudsman thinks appropriate.
cy-gb	y cyfryw bersonau eraill sy’n briodol ym marn yr Ombwdsmon.

en-gb	(8) The Ombudsman must, in preparing the draft criteria to be laid before the Assembly, have regard to any representations made during the consultation mentioned in subsection (7).
cy-gb	(8) Rhaid i’r Ombwdsmon, wrth baratoi’r meini prawf drafft i’w gosod gerbron y Cynulliad, roi sylw i unrhyw sylwadau a wnaed yn ystod yr ymgynghoriad a grybwyllir yn is-adran (7).

en-gb	(9) The criteria come into force when they are published by the Ombudsman.
cy-gb	(9) Daw’r meini prawf i rym pan gânt eu cyhoeddi gan yr Ombwdsmon.

en-gb	(10) The Ombudsman may from time to time revise and re-publish the criteria.
cy-gb	(10) O dro i dro, caiff yr Ombwdsmon adolygu ac ailgyhoeddi’r meini prawf.

en-gb	(11) If, in the opinion of the Ombudsman, revisions made under subsection (10) effect any material change to the criteria, the Ombudsman must lay a draft of those revisions before the Assembly.
cy-gb	(11) Os, ym marn yr Ombwdsmon, yw adolygiadau a wneir o dan is-adran (10) yn effeithio ar unrhyw newid perthnasol i’r meini prawf, rhaid i’r Ombwdsmon osod drafft o’r adolygiadau hynny gerbron y Cynulliad.

en-gb	(12) Subsections (3) to (9) apply to draft revisions laid before the Assembly under subsection (11) as they apply to the first criteria.
cy-gb	(12) Mae is-adrannau (3) i (9) yn gymwys i adolygiadau drafft a osodir gerbron y Cynulliad o dan is-adran (11) fel y maent yn gymwys i’r meini prawf cyntaf.

en-gb	(13) The Welsh Ministers may by regulations amend criteria published by the Ombudsman under this section by adding criteria, removing criteria or changing the criteria.
cy-gb	(13) Caiff Gweinidogion Cymru drwy reoliadau ddiwygio’r meini prawf a gyhoeddir gan yr Ombwdsmon o dan yr adran hon drwy ychwanegu meini prawf, dileu meini prawf neu newid y meini prawf.

en-gb	(14) Where the Welsh Ministers make regulations under subsection (13), the Ombudsman must publish the criteria, as amended by the regulations, on the day the regulations come into force.
cy-gb	(14) Pan fo Gweinidogion Cymru yn gwneud rheoliadau o dan is-adran (13), rhaid i’r Ombwdsmon gyhoeddi’r meini prawf, fel y’u diwygiwyd gan y rheoliadau, ar y diwrnod y daw’r rheoliadau i rym.

en-gb	(15) Before making regulations under subsection (13), the Welsh Ministers must consult—
cy-gb	(15) Cyn gwneud rheoliadau o dan is-adran (13), rhaid i Weinidogion Cymru ymgynghori â’r canlynol—

en-gb	the Ombudsman,
cy-gb	yr Ombwdsmon,

en-gb	the listed authorities in Schedule 3, and
cy-gb	yr awdurdodau rhestredig yn Atodlen 3, ac

en-gb	such other persons as the Welsh Ministers think appropriate.
cy-gb	y cyfryw bersonau eraill sy’n briodol ym marn Gweinidogion Cymru.

en-gb	(16) No regulations are to be made under subsection (13) unless a draft of the statutory instrument containing them has been laid before, and approved by a resolution of, the Assembly.
cy-gb	(16) Ni chaniateir gwneud rheoliadau o dan is-adran (13) oni bai bod drafft o’r offeryn statudol sy’n cynnwys y rheoliadau wedi ei osod gerbron y Cynulliad, ac wedi ei gymeradwyo drwy benderfyniad ganddo.

en-gb	46 Alternative resolution of matters
cy-gb	46 Dulliau amgen o ddatrys materion

en-gb	The Ombudsman may take any action the Ombudsman considers appropriate with a view to resolving a matter which the Ombudsman has the power to investigate under this Part.
cy-gb	Caiff yr Ombwdsmon gymryd unrhyw gamau gweithredu sydd, ym marn yr Ombwdsmon, yn briodol er mwyn datrys mater y mae gan yr Ombwdsmon y pŵer i ymchwilio iddo o dan y Rhan hon.

en-gb	The Ombudsman may take action under this section in addition to or instead of conducting an investigation.
cy-gb	Caiff yr Ombwdsmon gymryd camau gweithredu o dan yr adran hon yn ychwanegol at gynnal ymchwiliad neu yn lle hynny.

en-gb	Any action under this section must be taken in private.
cy-gb	Rhaid cymryd unrhyw gamau gweithredu o dan yr adran hon yn breifat.

en-gb	47 Who can complain
cy-gb	47 Pwy sy’n cael cwyno

en-gb	(1) The persons entitled to make a complaint to the Ombudsman are—
cy-gb	(1) Y personau sydd â hawl i gwyno i’r Ombwdsmon yw—

en-gb	(a) a member of the public (referred to in this Part as “the person aggrieved”) who claims or claimed to have sustained injustice or hardship as a result of a matter to which this Part applies,
cy-gb	(a) aelod o’r cyhoedd (y cyfeirir ato yn y Rhan hon fel “y person a dramgwyddwyd”) sy’n honni neu sydd wedi honni ei fod wedi dioddef anghyfiawnder neu galedi o ganlyniad i fater y mae’r Rhan hon yn gymwys iddo,

en-gb	a person authorised in writing by the person aggrieved to act on that person’s behalf, or
cy-gb	person a awdurdodwyd yn ysgrifenedig gan y person a dramgwyddwyd i weithredu ar ran y person hwnnw, neu

en-gb	if the person aggrieved is not capable of authorising such a person (for example because the person has died), a person who appears to the Ombudsman to be appropriate to act on behalf of the person aggrieved.
cy-gb	os nad yw’r person a dramgwyddwyd yn gallu awdurdodi’r cyfryw berson (er enghraifft, oherwydd bod y person a dramgwyddwyd wedi marw), person sydd, ym marn yr Ombwdsmon, yn briodol i weithredu ar ran y person a dramgwyddwyd.

en-gb	(2) “Member of the public” does not include a person acting in the capacity of—
cy-gb	(2) Nid yw “aelod o’r cyhoedd” yn cynnwys person sy’n gweithredu yn rhinwedd ei swyddogaeth fel—

en-gb	a care home provider,
cy-gb	darparwr cartref gofal,

en-gb	a domiciliary care provider,
cy-gb	darparwr gofal cartref,

en-gb	an independent palliative care provider, or
cy-gb	darparwr gofal lliniarol annibynnol, neu

en-gb	a listed authority.
cy-gb	awdurdod rhestredig.

en-gb	(3) It is for the Ombudsman to determine any question of whether a person is entitled under this section to make a complaint.
cy-gb	(3) Mater i’r Ombwdsmon yw penderfynu ar unrhyw gwestiwn ynghylch a oes gan berson hawl i wneud cwyn o dan yr adran hon.

en-gb	48 Requirements: 
cy-gb	48 Gofynion: 

en-gb	complaints made to the Ombudsman
cy-gb	cwynion a wneir i’r Ombwdsmon

en-gb	(1) The requirements mentioned in section 43(4)(c) are that the complaint must—
cy-gb	(1) Y gofynion a grybwyllir yn adran 43(4)(c) yw bod yn rhaid i’r g * yn—

en-gb	be in a form specified by the Ombudsman in guidance;
cy-gb	bod ar ffurf a bennir gan yr Ombwdsmon mewn canllawiau;

en-gb	contain such information as specified by the Ombudsman in guidance;
cy-gb	cynnwys y cyfryw wybodaeth a bennir gan yr Ombwdsmon mewn canllawiau;

en-gb	be made before the end of the period of one year beginning with the day on which the person aggrieved first has notice of the matter alleged in the complaint.
cy-gb	cael ei gwneud cyn diwedd y cyfnod o flwyddyn sy’n dechrau â’r diwrnod y cafodd y person a dramgwyddwyd ei hybysu gyntaf am y mater a honnir yn y g * yn.

en-gb	(2) The Ombudsman must publish the guidance referred to in subsection (1).
cy-gb	(2) Rhaid i’r Ombwdsmon gyhoeddi’r canllawiau y cyfeirir atynt yn is-adran (1).

en-gb	(3) It is for the Ombudsman to determine whether the requirements of subsection (1) are met in respect of a complaint.
cy-gb	(3) Mater i’r Ombwdsmon yw penderfynu a yw gofynion is-adran (1) wedi eu bodloni o ran cwyn.

en-gb	(4) If a complaint which meets the requirements of subsection (1) is made other than in writing, the Ombudsman must—
cy-gb	(4) Os caiff cwyn sy’n bodloni gofynion is-adran (1) ei gwneud heblaw yn ysgrifenedig, rhaid i’r Ombwdsmon—

en-gb	explain to the person who made the complaint that a complaint has been duly made under this Act and the implications of making such a complaint, and
cy-gb	esbonio i’r person a wnaeth y g * yn fod cwyn wedi’i gwneud yn briodol yn unol â’r Ddeddf hon, a goblygiadau gwneud cwyn o’r fath, a

en-gb	ask the person whether the person wishes the complaint to continue to be treated as a complaint that has been duly made.
cy-gb	gofyn i’r person a yw’n awyddus i’r g * yn barhau i gael ei thrin yn g * yn a wnaed yn briodol.

en-gb	(5) If the person does not wish the complaint to continue to be treated as being duly made, the Ombudsman—
cy-gb	(5) Os nad yw’r person yn awyddus i’r g * yn barhau i gael ei thrin yn g * yn a wnaed yn briodol—

en-gb	must not use the power in section 43(1)(a) to begin an investigation into the matter alleged in the complaint;
cy-gb	ni chaiff yr Ombwdsmon ddefnyddio’r p * er yn adran 43(1)(a) i gychwyn ymchwiliad i’r mater a honnir yn y g * yn;

en-gb	may use the power in section 44 to investigate the matter alleged in the complaint.
cy-gb	caiff yr Ombwdsmon ddefnyddio’r p * er yn adran 44 i ymchwilio i’r mater a honnir yn y g * yn.

en-gb	(6) If the person wishes the complaint to continue to be treated as being duly made, the Ombudsman must ask the person whether the person wishes the complaint to be confirmed in writing.
cy-gb	(6) Os yw’r person yn awyddus i’r g * yn barhau i gael ei thrin yn g * yn a wnaed yn briodol, rhaid i’r Ombwdsmon ofyn i’r person a yw am i’r g * yn gael ei chadarnhau yn ysgrifenedig.

en-gb	(7) If the person wishes the complaint to be confirmed in writing, the Ombudsman must make such arrangements as are necessary for the complaint to be confirmed in writing.
cy-gb	(7) Os yw’r person yn awyddus i’r g * yn gael ei chadarnhau yn ysgrifenedig, rhaid i’r Ombwdsmon wneud y cyfryw drefniadau angenrheidiol i gadarnhau’r g * yn yn ysgrifenedig.

en-gb	49 Requirements: 
cy-gb	49 Gofynion: 

en-gb	complaints referred to the Ombudsman
cy-gb	cwynion a atgyfeirir at yr Ombwdsmon

en-gb	(1) The requirements mentioned in section 43(5)(b) are that the complaint—
cy-gb	(1) Y gofynion a grybwyllir yn adran 43(5)(b) yw bod yn rhaid i’r g * yn—

en-gb	must have been made to the provider to whom it relates by a person who would have been entitled under section 47 to make the complaint to the Ombudsman;
cy-gb	bod wedi cael ei gwneud i’r darparwr y mae’n ymwneud ag ef gan berson a fyddai wedi bod â hawl o dan adran 47 i wneud y g * yn i’r Ombwdsmon;

en-gb	must have been made to the provider to whom it relates before the end of the period of one year beginning with the day on which the person aggrieved first has notice of the matter;
cy-gb	bod wedi cael ei gwneud i’r darparwr y mae’n ymwneud ag ef cyn diwedd y cyfnod o flwyddyn sy’n dechrau â’r diwrnod y cafodd y person a dramgwyddwyd ei hysbysu gyntaf am y mater;

en-gb	must be referred to the Ombudsman in a form and contain such information as specified by the Ombudsman in guidance;
cy-gb	cael ei hatgyfeirio at yr Ombwdsmon ar ffurf a bennwyd gan yr Ombwdsmon mewn canllawiau a chynnwys y cyfryw wybodaeth a bennwyd gan yr Ombwdsmon mewn canllawiau;

en-gb	must be referred to the Ombudsman before the end of the period of one year beginning with the day on which the complaint was made to the provider.
cy-gb	cael ei hatgyfeirio at yr Ombwdsmon cyn diwedd y cyfnod o flwyddyn sy’n dechrau â’r diwrnod y cafodd y g * yn ei gwneud i’r darparwr.

en-gb	(2) The Ombudsman must publish the guidance referred to in subsection (1)(c).
cy-gb	(2) Rhaid i’r Ombwdsmon gyhoeddi’r canllawiau y cyfeirir atynt yn is-adran (1)(c).

en-gb	(3) It is for the Ombudsman to determine any question of whether the requirements of subsection (1) are met in respect of a complaint.
cy-gb	(3) Mater i’r Ombwdsmon yw penderfynu ar unrhyw gwestiwn ynghylch a yw gofynion is-adran (1) wedi eu bodloni o ran cwyn.

en-gb	50 Records of complaints
cy-gb	50 Cofnodion o gwynion

en-gb	The Ombudsman must maintain a register of every complaint made or referred to the Ombudsman in respect of a matter which the Ombudsman is entitled to investigate under this Part.
cy-gb	Rhaid i’r Ombwdsmon gynnal cofrestr o bob cwyn a wnaed i’r Ombwdsmon neu a atgyfeiriwyd at yr Ombwdsmon mewn perthynas â mater y mae gan yr Ombwdsmon hawl i ymchwilio iddo o dan y Rhan hon.

en-gb	Decisions not to investigate etc
cy-gb	Penderfyniadau i beidio ag ymchwilio etc

en-gb	51 Decisions not to investigate complaints or to discontinue investigations
cy-gb	51 Penderfyniadau i beidio ag ymchwilio i gwynion neu i roi’r gorau i ymchwiliad

en-gb	(1) If the Ombudsman—
cy-gb	(1) Os yw’r Ombwdsmon yn penderfynu—

en-gb	decides not to begin an investigation, or to discontinue an investigation, into a matter under section 43(8), or
cy-gb	peidio â chychwyn ymchwiliad, neu roi’r gorau i ymchwiliad, i fater o dan adran 43(8), neu

en-gb	where the Ombudsman has consulted a person under section 44(3)(c), decides not to begin an investigation, or to discontinue an investigation, into a matter under section 44(4)(a),
cy-gb	pan fo’r Ombwdsmon wedi ymgynghori â pherson o dan adran 44(3)(c), yn penderfynu peidio â chychwyn ymchwiliad, neu roi’r gorau i ymchwiliad, i fater o dan adran 44(4)(a),

en-gb	the Ombudsman must prepare a statement of the reasons for that decision.
cy-gb	rhaid i’r Ombwdsmon baratoi datganiad o’r rhesymau dros y penderfyniad hwnnw.

en-gb	(2) The Ombudsman must send a copy of the statement to—
cy-gb	(2) Rhaid i’r Ombwdsmon anfon copi o’r datganiad at y canlynol—

en-gb	any person who made a complaint to the Ombudsman in respect of the matter, and
cy-gb	unrhyw berson a wnaeth g * yn i’r Ombwdsmon mewn perthynas â’r mater, a

en-gb	the provider to whom the matter relates.
cy-gb	y darparwr y mae’r mater yn ymwneud ag ef.

en-gb	(3) The Ombudsman may also send a copy of the statement to any other persons the Ombudsman thinks appropriate.
cy-gb	(3) Caiff yr Ombwdsmon hefyd anfon copi o’r datganiad at unrhyw bersonau eraill sy’n briodol ym marn yr Ombwdsmon.

en-gb	(4) The Ombudsman may publish a statement under this section if, after taking account of the interests of the person aggrieved (if any) and any other persons the Ombudsman thinks appropriate, the Ombudsman considers that it would be in the public interest to do so.
cy-gb	(4) Caiff yr Ombwdsmon gyhoeddi datganiad o dan yr adran hon os yw’r Ombwdsmon, ar ôl ystyried buddiannau’r person a dramgwyddwyd (os oes un) ac unrhyw bersonau eraill sy’n briodol ym marn yr Ombwdsmon, o’r farn ei bod er budd y cyhoedd i wneud hynny.

en-gb	(5) The Ombudsman may supply a copy of the published statement, or part of that statement, to any person who requests it.
cy-gb	(5) Caiff yr Ombwdsmon roi copi o’r datganiad a gyhoeddwyd, neu ran o’r datganiad hwnnw, i unrhyw berson sy’n gofyn amdano neu amdani.

en-gb	(6) The Ombudsman may charge a reasonable fee for supplying a copy of a statement, or part of a statement, under subsection (5).
cy-gb	(6) Caiff yr Ombwdsmon godi ffi resymol am roi copi o ddatganiad, neu ran o ddatganiad, o dan is-adran (5).

en-gb	(7) The following information must not be included in a version of a statement sent to a person under subsection (2)(b) or (3) or published under subsection (4)—
cy-gb	(7) Ni chaniateir cynnwys yr wybodaeth ganlynol mewn fersiwn o ddatganiad a anfonir at berson o dan is-adran (2)(b) neu (3) neu a gyhoeddir o dan is-adran (4)—

en-gb	the name of a person other than the provider to whom the matter relates;
cy-gb	enw person heblaw’r darparwr y mae’r mater yn ymwneud ag ef;

en-gb	information which, in the opinion of the Ombudsman, is likely to identify such a person and which, in the Ombudsman’s opinion, can be omitted without impairing the effectiveness of the statement.
cy-gb	gwybodaeth sydd, ym marn yr Ombwdsmon, yn debygol o wneud y cyfryw berson yn hysbys ac y gellir, ym marn yr Ombwdsmon, ei hepgor heb amharu ar effeithiolrwydd y datganiad.

en-gb	(8) Subsection (7) does not apply if, after taking account of the interests of the person aggrieved (if any) and any other persons the Ombudsman thinks appropriate, the Ombudsman considers that it would be in the public interest to include that information in that version of the statement.
cy-gb	(8) Nid yw is-adran (7) yn gymwys os yw’r Ombwdsmon, ar ôl ystyried buddiannau’r person a dramgwyddwyd (os oes un) ac unrhyw bersonau eraill sy’n briodol ym marn yr Ombwdsmon, o’r farn ei bod er budd y cyhoedd i gynnwys yr wybodaeth honno yn y fersiwn honno o’r datganiad.

en-gb	Investigation procedure and evidence
cy-gb	Gweithdrefn ymchwilio a thystiolaeth

en-gb	52 Investigation procedure
cy-gb	52 Gweithdrefn ymchwilio

en-gb	(1) If the Ombudsman conducts an investigation under section 43, the Ombudsman must—
cy-gb	(1) Os yw’r Ombwdsmon yn cynnal ymchwiliad o dan adran 43, rhaid i’r Ombwdsmon—

en-gb	give the provider to whom the investigation relates an opportunity to comment on the investigation, and
cy-gb	rhoi cyfle i’r darparwr y mae’r ymchwiliad yn ymwneud ag ef i wneud sylwadau ar yr ymchwiliad, a

en-gb	give any other person who is alleged in the complaint to have taken or authorised the action complained of an opportunity to comment on the allegations relating to that person.
cy-gb	rhoi i unrhyw berson arall yr honnir yn y gŵyn ei fod wedi cymryd y camau gweithredu yr achwynir amdanynt, neu wedi awdurdodi’r camau gweithredu yr achwynir amdanynt, gyfle i wneud sylwadau ar yr honiadau sy’n ymwneud â’r person hwnnw.

en-gb	(2) If the Ombudsman conducts an investigation under section 44, the Ombudsman must—
cy-gb	(2) Os yw’r Ombwdsmon yn cynnal ymchwiliad o dan adran 44, rhaid i’r Ombwdsmon—

en-gb	prepare an investigation proposal, and
cy-gb	paratoi cynnig ymchwilio, a

en-gb	submit the investigation proposal to—
cy-gb	cyflwyno’r cynnig ymchwilio i’r—

en-gb	the provider being investigated, and
cy-gb	darparwr yr ymchwilir iddo, a

en-gb	any person, other than the provider, who is identified in the investigation proposal in a negative way.
cy-gb	i unrhyw berson, heblaw’r darparwr, y’i hadwaenir mewn modd negyddol yn y cynnig ymchwilio.

en-gb	(3) But if—the Ombudsman has begun to investigate a matter under section 43 or 44 (in either case, “the original investigation”), and
cy-gb	(3) Ond os yw’r Ombwdsmon—wedi cychwyn ymchwiliad i fater o dan adran 43 neu 44 (yn y naill achos a’r llall, “yr ymchwiliad gwreiddiol”), a

en-gb	the Ombudsman has begun another investigation into a matter (“the related investigation”) under section 44 that relates to the original investigation,subsection (2) does not apply to the related investigation.
cy-gb	wedi cychwyn ymchwiliad arall i fater (“yr ymchwiliad cysylltiedig”) o dan adran 44 sy’n ymwneud â’r ymchwiliad gwreiddiol,nid yw is-adran (2) yn gymwys i’r ymchwiliad cysylltiedig.

en-gb	(4) An investigation relates to an original investigation if the matter investigated in the related investigation has a substantial connection with the matter investigated in the original investigation.
cy-gb	(4) Mae ymchwiliad yn ymwneud ag ymchwiliad gwreiddiol os oes gan y mater yr ymchwilir iddo yn yr ymchwiliad cysylltiedig gysylltiad sylweddol â’r mater yr ymchwilir iddo yn yr ymchwiliad gwreiddiol.

en-gb	(5) Where the Ombudsman prepares an investigation proposal in relation to a matter, the Ombudsman must—
cy-gb	(5) Pan fo’r Ombwdsmon yn paratoi cynnig ymchwilio mewn perthynas â mater, rhaid i’r Ombwdsmon—

en-gb	give the provider being investigated an opportunity to comment on the investigation proposal;
cy-gb	rhoi cyfle i’r darparwr yr ymchwilir iddo wneud sylwadau ar y cynnig ymchwilio;

en-gb	give any person, other than the provider, who is identified in the investigation proposal in a negative way, an opportunity to comment on the investigation proposal (as far as the investigation proposal relates to that person).
cy-gb	rhoi cyfle i unrhyw berson, heblaw’r darparwr, y’i hadwaenir mewn modd negyddol, wneud sylwadau ar y cynnig ymchwilio (i’r graddau y mae’r ymchwiliad yn ymwneud â’r person hwnnw).

en-gb	(6) Where the Ombudsman has begun a related investigation into a matter and no investigation proposal is prepared by virtue of subsection (3), the Ombudsman must—
cy-gb	(6) Pan fo’r Ombwdsmon wedi cychwyn ymchwiliad cysylltiedig i fater ac nad oes cynnig ymchwilio wedi’i baratoi yn rhinwedd is-adran (3), rhaid i’r Ombwdsmon—

en-gb	give the provider an opportunity to comment on the related investigation;
cy-gb	rhoi cyfle i’r darparwr wneud sylwadau ar yr ymchwiliad cysylltiedig;

en-gb	give any person, other than the provider, who is identified by the Ombudsman in relation to the related investigation in a negative way, an opportunity to comment on the related investigation (as far as the related investigation relates to that person).
cy-gb	rhoi cyfle i unrhyw berson, heblaw’r darparwr, y’i hadwaenir gan yr Ombwdsmon mewn modd negyddol mewn perthynas â’r ymchwiliad, wneud sylwadau ar yr ymchwiliad cysylltiedig (i’r graddau y mae’r ymchwiliad yn ymwneud â’r person hwnnw).

en-gb	(7) An investigation proposal must set out—
cy-gb	(7) Rhaid i gynnig ymchwilio nodi—

en-gb	the reasons for the investigation, and
cy-gb	y rhesymau dros yr ymchwiliad, a

en-gb	how the criteria published under section 45 have been met.
cy-gb	y modd y bodlonwyd y meini prawf y cyfeirir atynt yn adran 45.

en-gb	(8) An investigation must be conducted in private.
cy-gb	(8) Rhaid i ymchwiliad gael ei gynnal yn breifat.

en-gb	(9) Subject to the other provisions of this section, the procedure for conducting an investigation under section 43 or 44 is that which the Ombudsman thinks appropriate in the circumstances of the case.
cy-gb	(9) Yn ddarostyngedig i ddarpariaethau eraill yr adran hon, y weithdrefn ar gyfer cynnal ymchwiliad o dan adran 43 neu 44 yw’r un sy’n briodol ym marn yr Ombwdsmon yn amgylchiadau’r achos.

en-gb	(10) The Ombudsman may, among other things—
cy-gb	(10) Caiff yr Ombwdsmon, ymhlith pethau eraill—

en-gb	make any inquiries which the Ombudsman thinks appropriate, and
cy-gb	gwneud unrhyw ymchwiliadau sy’n briodol ym marn yr Ombwdsmon, a

en-gb	determine whether any person may be represented in the investigation by an authorised person or another person.
cy-gb	penderfynu a gaiff unrhyw berson ei gynrychioli yn yr ymchwiliad gan berson awdurdodedig neu berson arall.

en-gb	(11) In subsection (10) “authorised person” means a person who, for the purposes of the Legal Services Act 2007 (c.29), is an authorised person in relation to an activity which constitutes the exercise of a right of audience or the conduct of litigation (within the meaning of that Act).
cy-gb	(11) Yn is-adran (10) ystyr “person awdurdodedig” yw person sydd, at ddibenion Deddf Gwasanaethau Cyfreithiol 2007 (p.29), yn berson awdurdodedig mewn perthynas â gweithgaredd sy’n golygu arfer hawl i ymddangos mewn achos neu ymladd achos (o fewn ystyr y Ddeddf honno).

en-gb	(12) The Ombudsman may pay to any person who attends or supplies information for the purposes of the investigation—
cy-gb	(12) Caiff yr Ombwdsmon dalu i unrhyw berson sy’n bresennol neu sy’n rhoi gwybodaeth at ddibenion yr ymchwiliad—

en-gb	sums in respect of the expenses properly incurred by them, and
cy-gb	symiau mewn perthynas â threuliau yr aethpwyd iddynt yn briodol gan y person, a

en-gb	allowances to compensate for the loss of their time.
cy-gb	lwfansau i ddigolledu’r person am ei amser.

en-gb	(13) The Ombudsman may attach conditions to those payments.
cy-gb	(13) Caiff yr Ombwdsmon osod amodau ar y taliadau hynny.

en-gb	(14) The Ombudsman must publish the procedure that the Ombudsman will follow when conducting an investigation under section 43 or 44.
cy-gb	(14) Rhaid i’r Ombwdsmon gyhoeddi’r weithdrefn y bydd yr Ombwdsmon yn ei dilyn wrth gynnal ymchwiliad o dan adran 43 neu 44.

en-gb	53 Information, documents, evidence and facilities
cy-gb	53 Gwybodaeth, dogfennau, tystiolaeth a chyfleusterau

en-gb	(1) This section applies for the purposes of an investigation under this Part.
cy-gb	(1) Mae’r adran hon yn gymwys at ddibenion ymchwiliad o dan y Rhan hon.

en-gb	(2) The Ombudsman may require a person the Ombudsman thinks is able to supply information or produce a document relevant to the investigation to do so.
cy-gb	(2) Caiff yr Ombwdsmon ei gwneud yn ofynnol i berson sydd, ym marn yr Ombwdsmon, yn gallu cyflenwi gwybodaeth neu ddangos dogfen sy’n berthnasol i’r ymchwiliad, i wneud hynny.

en-gb	(3) The Ombudsman has the same powers as the High Court in relation to—
cy-gb	(3) Mae gan yr Ombwdsmon yr un pwerau â’r Uchel Lys o ran—

en-gb	the attendance and examination of witnesses (including the administration of oaths and affirmations and the examination of witnesses abroad), andthe production of documents.
cy-gb	presenoldeb tystion a holi tystion (gan gynnwys gweinyddu llwon a chadarnhadau a holi tystion dramor), adangos dogfennau.

en-gb	(4) The Ombudsman may require a person the Ombudsman thinks is able to supply information or produce a document relevant to the investigation to provide any facility the Ombudsman may reasonably require.
cy-gb	(4) Caiff yr Ombwdsmon ei gwneud yn ofynnol i berson sydd, ym marn yr Ombwdsmon, yn gallu cyflenwi gwybodaeth neu ddangos dogfen sy’n berthnasol i’r ymchwiliad, ddarparu unrhyw gyfleuster y caiff yr Ombwdsmon ei wneud yn rhesymol ofynnol.

en-gb	(5) Subject to subsection (6), no person may be compelled to give any evidence or produce any document which the person could not be compelled to give or produce in civil proceedings before the High Court.
cy-gb	(5) Yn ddarostyngedig i is-adran (6), ni chaniateir gorfodi unrhyw berson i roi unrhyw dystiolaeth neu ddangos unrhyw ddogfen na allai’r person gael ei orfodi i’w rhoi neu ei dangos mewn achosion sifil gerbron yr Uchel Lys.

en-gb	(6) The Crown is not entitled to any privilege in relation to the production of documents or the giving of evidence that would otherwise be allowed by law in legal proceedings.
cy-gb	(6) Nid oes gan y Goron hawl i unrhyw fraint o ran dangos dogfennau neu o ran rhoi tystiolaeth a fyddai’n cael ei chaniatáu fel arall yn ôl y gyfraith mewn achosion cyfreithiol.

en-gb	(7) Where an obligation to maintain secrecy or other restriction on the disclosure of information obtained by or supplied to persons in Her Majesty’s service has been imposed by an enactment or rule of law, the obligation or restriction does not to apply to the disclosure of information for the purposes of the investigation.
cy-gb	(7) Pan fo rhwymedigaeth i gadw cyfrinachedd neu gyfyngiad arall ar ddatgelu gwybodaeth a gafwyd gan bersonau yng ngwasanaeth Ei Mawrhydi, neu a roddwyd i bersonau yng ngwasanaeth Ei Mawrhydi, wedi’i gosod gan ddeddfiad neu reol gyfreithiol, nid yw’r rhwymedigaeth neu’r cyfyngiad yn gymwys i ddatgelu gwybodaeth at ddibenion yr ymchwiliad.

en-gb	54 Obstruction and contempt
cy-gb	54 Rhwystro a dirmygu

en-gb	(1) If the Ombudsman is satisfied that the condition in subsection (2) is met in relation to aperson, the Ombudsman may issue a certificate to that effect to the High Court.
cy-gb	(1) Os bodlonir yr Ombwdsmon fod yr amod yn is-adran (2) wedi ei fodloni o ran person, caiff yr Ombwdsmon ddyroddi tystysgrif i’r perwyl hwnnw i’r Uchel Lys.

en-gb	(2) The condition is that the person—
cy-gb	(2) Yr amod yw bod y person—

en-gb	without lawful excuse, has obstructed the discharge of any of the Ombudsman’s functions under this Part, or
cy-gb	heb esgus cyfreithlon, wedi rhwystro unrhyw un neu ragor o swyddogaethau’r Ombwdsmon rhag cael eu cyflawni o dan y Rhan hon, neu

en-gb	has done an act in relation to an investigation which, if the investigation were proceedings in the High Court, would constitute contempt of court.
cy-gb	wedi cyflawni gweithred mewn perthynas ag ymchwiliad a fyddai, pe bai’r ymchwiliad yn achos yn yr Uchel Lys, yn gyfystyr â dirmyg llys.

en-gb	(3) If the Ombudsman issues a certificate, the High Court may inquire into the matter.
cy-gb	(3) Os yw’r Ombwdsmon yn dyroddi tystysgrif, caiff yr Uchel Lys ymchwilio i’r mater.

en-gb	(4) If the High Court is satisfied that the condition in subsection (2) is met in relation to the person, it may deal with that person in the same manner as it may deal with a person who has committed contempt in relation to the High Court.
cy-gb	(4) Os bodlonir yr Uchel Lys fod yr amod yn is-adran (2) wedi ei fodloni o ran y person, caiff drin y person hwnnw yn yr un ffordd ag y caiff drin person sydd wedi cyflawni dirmyg llys o ran yr Uchel Lys.

en-gb	Reports about investigations
cy-gb	Adroddiadau ar ymchwiliadau

en-gb	55 Investigation reports
cy-gb	55 Adroddiadau ar ymchwiliadau

en-gb	(1) This section applies to investigations under this Part unless section 58 applies.
cy-gb	(1) Mae’r adran hon yn gymwys i ymchwiliadau o dan y Rhan hon oni bai bod adran 58 yn gymwys.

en-gb	(2) The Ombudsman must, after conducting an investigation into a matter to which this Part applies—
cy-gb	(2) Rhaid i’r Ombwdsmon, ar ôl cynnal ymchwiliad mewn perthynas â mater y mae’r Rhan hon yn gymwys iddo—

en-gb	prepare a report on the findings of the investigation (“an investigation report”), and
cy-gb	paratoi adroddiad am ganfyddiadau’r ymchwiliad (“adroddiad am ymchwiliad”), a

en-gb	send a copy of the report to the appropriate persons.
cy-gb	anfon copi o’r adroddiad at y personau priodol.

en-gb	(3) The appropriate persons are—
cy-gb	(3) Y personau priodol yw—

en-gb	if the investigation relates to a complaint, the person who made the complaint,
cy-gb	os bydd yr ymchwiliad yn ymwneud â chwyn, y person a wnaeth y gŵyn,

en-gb	the provider to whom the report relates,
cy-gb	y darparwr y mae’r adroddiad yn ymwneud ag ef,

en-gb	any other person who is alleged in the complaint (if any) to have taken or authorised the action complained of or is identified in the report by the Ombudsman in relation to the matter in a negative way, and
cy-gb	unrhyw berson arall yr honnir yn y gŵyn (os oes un) ei fod wedi cymryd y camau gweithredu yr achwynir amdanynt neu wedi awdurdodi’r camau gweithredu yr achwynir amdanynt neu a wneir yn hysbys yn yr adroddiad gan yr Ombwdsmon mewn modd negyddol mewn perthynas â’r mater, a

en-gb	the Welsh Ministers.
cy-gb	Gweinidogion Cymru.

en-gb	(4) The Ombudsman may also send a copy of the report to any other persons the Ombudsman thinks appropriate.
cy-gb	(4) Caiff yr Ombwdsmon hefyd anfon copi o’r adroddiad at unrhyw bersonau eraill sy’n briodol ym marn yr Ombwdsmon.

en-gb	(5) The Ombudsman may publish the report if, after taking account of the interests of the person aggrieved (if any) and any other persons the Ombudsman thinks appropriate, the Ombudsman considers that it would be in the public interest to do so.
cy-gb	(5) Caiff yr Ombwdsmon gyhoeddi’r adroddiad os yw’r Ombwdsmon, ar ôl ystyried buddiannau’r person a dramgwyddwyd (os oes un) ac unrhyw bersonau eraill sy’n briodol ym marn yr Ombwdsmon, o’r farn ei bod er budd y cyhoedd i wneud hynny.

en-gb	(6) The Ombudsman may supply a copy of the published report, or part of that report, to any person who requests it.
cy-gb	(6) Caiff yr Ombwdsmon roi copi o’r adroddiad a gyhoeddwyd, neu ran o’r adroddiad hwnnw, i unrhyw berson sy’n gofyn amdano neu amdani.

en-gb	(7) The Ombudsman may charge a reasonable fee for supplying a copy of a report, or part of a report, under subsection (6).
cy-gb	(7) Caiff yr Ombwdsmon godi ffi resymol am roi copi o adroddiad, neu ran o adroddiad, o dan is-adran (6).

en-gb	(8) The following information must not be included in a version of a report sent to a person under subsection (3)(b) or (c) or (4) or published under subsection (5)—
cy-gb	(8) Ni chaniateir cynnwys yr wybodaeth ganlynol mewn fersiwn o adroddiad a anfonir atberson o dan is-adran (3)(b) neu (c) neu (4) neu a gyhoeddir o dan is-adran (5)—

en-gb	the name of a person other than the provider to whom the investigation relates;
cy-gb	enw person heblaw’r darparwr y mae’r ymchwiliad yn ymwneud ag ef;

en-gb	information which, in the opinion of the Ombudsman, is likely to identify such a person and which, in the Ombudsman’s opinion, can be omitted without impairing the effectiveness of the report.
cy-gb	gwybodaeth sydd, ym marn yr Ombwdsmon, yn debygol o wneud y cyfryw berson yn hysbys ac y gellir, ym marn yr Ombwdsmon, ei hepgor heb amharu ar effeithiolrwydd yr adroddiad.

en-gb	(9) Subsection (8) does not apply if, after taking account of the interests of the person aggrieved (if any) and any other persons the Ombudsman thinks appropriate, the Ombudsman considers that it would be in the public interest to include that information in that version of the report.
cy-gb	(9) Nid yw is-adran (8) yn gymwys os yw’r Ombwdsmon, ar ôl ystyried buddiannau’r person a dramgwyddwyd (os oes un) ac unrhyw bersonau eraill sy’n briodol ym marn yr Ombwdsmon, o’r farn ei bod er budd y cyhoedd i gynnwys yr wybodaeth honno yn y fersiwn honno o’r adroddiad.

en-gb	56 Further publicity for investigation reports
cy-gb	56 Cyhoeddusrwydd pellach i adroddiadau ar ymchwiliadau

en-gb	(1) The Ombudsman may arrange for a notice about an investigation report to be published—
cy-gb	(1) Caiff yr Ombwdsmon drefnu i hysbysiad am adroddiad am ymchwiliad gael ei gyhoeddi—

en-gb	in one or more newspapers, or
cy-gb	mewn un neu ragor o bapurau newydd, neu

en-gb	by means of broadcast or other electronic media.
cy-gb	drwy gyfrwng darlledu neu gyfryngau electronig eraill.

en-gb	(2) The notice may, for example—
cy-gb	(2) Caiff yr hysbysiad, er enghraifft—

en-gb	(a) provide a summary of the Ombudsman’s findings,
cy-gb	(a) darparu crynodeb o ganfyddiadau’r Ombwdsmon,

en-gb	specify an address or addresses at which a copy of the published report can be inspected during ordinary office hours and from which a copy of that report (or part of that report) may be obtained, and
cy-gb	pennu cyfeiriad neu gyfeiriadau lle gellir archwilio copi o’r adroddiad a gyhoeddwyd yn ystod oriau swyddfa arferol, a lle y ceir copi o’r adroddiad hwnnw (neu ran o’r adroddiad hwnnw), a

en-gb	specify a website address at which a copy of the published report can be viewed.
cy-gb	pennu cyfeiriad gwefan lle gellir gweld copi o’r adroddiad a gyhoeddwyd.

en-gb	The provider to whom the report relates must, if required to do so by the Ombudsman, reimburse the Ombudsman for the reasonable costs of arranging the publication of the notice.
cy-gb	Rhaid i’r darparwr y mae’r adroddiad yn ymwneud ag ef, os gofynnir iddo wneud hynny gan yr Ombwdsmon, ad-dalu’r Ombwdsmon y costau rhesymol o drefnu i gyhoeddi’r hysbysiad.

en-gb	In deciding whether it is appropriate to make arrangements under subsection (1), the Ombudsman must take into account—
cy-gb	Wrth benderfynu a yw’n briodol i wneud trefniadau o dan is-adran (1), rhaid i’r Ombwdsmon ystyried y canlynol—

en-gb	the public interest,
cy-gb	budd y cyhoedd,

en-gb	the interests of the person aggrieved (if any), and
cy-gb	buddiannau’r person a dramgwyddwyd (os oes un), ac

en-gb	the interests of any other persons the Ombudsman thinks appropriate.
cy-gb	buddiannau unrhyw bersonau eraill sydd, ym marn yr Ombwdsmon, yn briodol.

en-gb	57 Action following receipt of investigation reports
cy-gb	57 Camau gweithredu ar ôl cael adroddiadau ar ymchwiliadau

en-gb	(1) This section applies where the Ombudsman has concluded in an investigation report that any person has sustained injustice or hardship as a result of the matter investigated.
cy-gb	(1) Mae’r adran hon yn gymwys pan fo’r Ombwdsmon wedi dod i’r casgliad mewn adroddiad am ymchwiliad fod unrhyw berson wedi dioddef anghyfiawnder neu galedi o ganlyniad i’r mater yr ymchwiliwyd iddo.

en-gb	(2) The provider to whom the matter relates must consider the report and notify the Ombudsman before the end of the permitted period of—
cy-gb	(2) Rhaid i’r darparwr y mae’r mater yn ymwneud ag ef ystyried yr adroddiad a hysbysu’r Ombwdsmon cyn diwedd y cyfnod a ganiateir—

en-gb	the action the provider has taken or proposes to take in response to the report, and
cy-gb	am y camau gweithredu y mae’r darparwr wedi eu cymryd neu’n bwriadu eu cymryd mewn ymateb i’r adroddiad, a

en-gb	the period before the end of which the provider proposes to take that action (if that action has not already been taken).
cy-gb	cyn diwedd pa gyfnod y mae’r darparwr yn bwriadu cymryd y camau gweithredu hynny (os nad yw eisoes wedi cymryd y camau gweithredu hynny).

en-gb	(3) In subsection (2) “the permitted period” means—
cy-gb	(3) Yn is-adran (2) ystyr “y cyfnod a ganiateir” yw—

en-gb	the period of one month beginning on the date on which the provider receives the report, or
cy-gb	y cyfnod o fis sy’n dechrau ar y dyddiad y mae’r darparwr yn cael yr adroddiad, neu

en-gb	a longer period specified by the Ombudsman in writing (if any).
cy-gb	cyfnod hwy a bennir gan yr Ombwdsmon yn ysgrifenedig (os pennir cyfnod felly).

en-gb	58 Reports: 
cy-gb	58 Adroddiadau: 

en-gb	alternative procedure
cy-gb	gweithdrefn amgen

en-gb	(1) This section applies if, after the Ombudsman has conducted an investigation under this Part—
cy-gb	(1) Mae’r adran hon yn gymwys, ar ôl i’r Ombwdsmon gynnal ymchwiliad o dan y Rhan hon—

en-gb	the Ombudsman concludes that no person has sustained, or is likely to sustain, injustice or hardship as a result of the matter investigated, and
cy-gb	(a) os yw’r Ombwdsmon yn dod i’r casgliad nad oes unrhyw berson wedi dioddef anghyfiawnder neu galedi, neu’n debygol o ddioddef anghyfiawnder neu galedi,ganlyniad i’r mater yr ymchwiliwyd iddo, a

en-gb	the Ombudsman is satisfied that the public interest does not require sections 55 to 57 to apply.
cy-gb	(b) os yw’r Ombwdsmon yn fodlon nad yw budd y cyhoedd yn ei gwneud yn ofynnol i adrannau 55 i 57 fod yn gymwys.

en-gb	(2) This section also applies if, after the Ombudsman has conducted an investigation under this Part—
cy-gb	(2) Mae’r adran hon hefyd yn gymwys, ar ôl i’r Ombwdsmon gynnal ymchwiliad o dan y Rhan hon—

en-gb	(a) the Ombudsman concludes that any person has sustained, or is likely to sustain, injustice or hardship as a result of the matter investigated,
cy-gb	(a) os yw’r Ombwdsmon yn dod i’r casgliad bod unrhyw berson wedi dioddef anghyfiawnder neu galedi, neu’n debygol o ddioddef anghyfiawnder neu galedi,ganlyniad i’r mater yr ymchwiliwyd iddo,

en-gb	the provider to whom the investigation relates agrees to implement, before the end of the permitted period, any recommendations that the Ombudsman makes, and
cy-gb	os yw’r darparwr y mae’r ymchwiliad yn ymwneud ag ef yn cytuno i weithredu, cyn diwedd y cyfnod a ganiateir, unrhyw argymhellion a wneir gan yr Ombwdsmon, ac

en-gb	the Ombudsman is satisfied that the public interest does not require sections 55 to 57 to apply.
cy-gb	os yw’r Ombwdsmon yn fodlon nad yw budd y cyhoedd yn ei gwneud yn ofynnol i adrannau 55 i 57 fod yn gymwys.

en-gb	(3) In subsection (2)(b) “the permitted period” means—
cy-gb	(3) Yn is-adran (2)(b) ystyr “y cyfnod a ganiateir” yw—

en-gb	a period agreed between the Ombudsman and the provider and, if the investigation relates to a complaint, the person who made the complaint, or
cy-gb	cyfnod y cytunwyd arno rhwng yr Ombwdsmon a’r darparwr ac, os yw’r ymchwiliad yn ymwneud â chwyn, y person a wnaeth y gŵyn, neu

en-gb	if the Ombudsman thinks that no such agreement can be reached, a period specified by the Ombudsman in writing.
cy-gb	os yw’r Ombwdsmon o’r farn na ellir dod i gytundeb o’r fath, cyfnod a bennir gan yr Ombwdsmon yn ysgrifenedig.

en-gb	(4) The Ombudsman may decide to prepare a report on the Ombudsman’s findings under this section, rather than under section 55; and if the Ombudsman decides to do so, sections 55 to 57 do not apply.
cy-gb	(4) Caiff yr Ombwdsmon benderfynu paratoi adroddiad am ganfyddiadau’r Ombwdsmon o dan yr adran hon yn hytrach nag o dan adran 55; ac os yw’r Ombwdsmon yn penderfynu gwneud hynny, ni fydd adrannau 55 i 57 yn gymwys.

en-gb	(5) If a report is prepared under this section, the Ombudsman—
cy-gb	(5) Os caiff adroddiad ei baratoi o dan yr adran hon—

en-gb	(a) must send a copy of the report to—
cy-gb	(a) rhaid i’r Ombwdsmon anfon copi o’r adroddiad—

en-gb	if the investigation relates to a complaint, the person who made the complaint;
cy-gb	os yw’r ymchwiliad yn ymwneud â chwyn, at y person a wnaeth y gŵyn;

en-gb	the provider to whom the report relates, and
cy-gb	at y darparwr y mae’r adroddiad yn ymwneud ag ef, a

en-gb	(b) may send a copy of the report to any other persons the Ombudsman thinks appropriate.
cy-gb	(b) caiff yr Ombwdsmon anfon copi o’r adroddiad at unrhyw bersonau eraill sy’n briodol ym marn yr Ombwdsmon.

en-gb	(6) The Ombudsman may publish the report if, after taking account of the interests of the persons aggrieved (if any) and any other persons the Ombudsman thinks appropriate, the Ombudsman considers it to be in the public interest to do so.
cy-gb	(6) Caiff yr Ombwdsmon gyhoeddi’r adroddiad os yw’r Ombwdsmon, ar ôl ystyried buddiannau’r personau a dramgwyddwyd (os oes rhai) ac unrhyw bersonau eraill sy’n briodol ym marn yr Ombwdsmon, o’r farn ei bod er budd y cyhoedd i wneud hynny.

en-gb	(7) The Ombudsman may supply a copy of a report published under subsection (6), or a part of that report, to any person who requests it.
cy-gb	(7) Caiff yr Ombwdsmon roi copi o adroddiad a gyhoeddir o dan is-adran (6), neu ran o’r adroddiad hwnnw, i unrhyw berson sy’n gofyn amdano neu amdani.

en-gb	(8) The Ombudsman may charge a reasonable fee for supplying a copy of a report, or part of a report, under subsection (7).
cy-gb	(8) Caiff yr Ombwdsmon godi ffi resymol am roi copi o adroddiad, neu ran o adroddiad, o dan is-adran (7).

en-gb	(9) The following information must not be included in a version of the report sent to a person under subsection (5) or published under subsection (6)—
cy-gb	(9) Ni chaniateir cynnwys yr wybodaeth ganlynol mewn fersiwn o’r adroddiad a anfonir at berson o dan is-adran (5) neu a gyhoeddir o dan is-adran (6)—

en-gb	the name of a person other than the provider to whom the investigation relates;
cy-gb	enw person heblaw’r darparwr y mae’r ymchwiliad yn ymwneud ag ef;

en-gb	information which, in the opinion of the Ombudsman, is likely to identify such a person and which, in the Ombudsman’s opinion, can be omitted without impairing the effectiveness of the report.
cy-gb	gwybodaeth sydd, ym marn yr Ombwdsmon, yn debygol o wneud y cyfryw berson yn hysbys ac y gellir, ym marn yr Ombwdsmon, ei hepgor heb amharu ar effeithiolrwydd yr adroddiad.

en-gb	(10) Subsection (9) does not apply if, after taking account of the interests of the person aggrieved (if any) and any other persons the Ombudsman thinks appropriate, the Ombudsman considers that it would be in the public interest to include that information in that version of the report.
cy-gb	(10) Nid yw is-adran (9) yn gymwys os yw’r Ombwdsmon, ar ôl ystyried buddiannau’r person a dramgwyddwyd (os oes un) ac unrhyw bersonau eraill sy’n briodol ym marn yr Ombwdsmon, o’r farn ei bod er budd y cyhoedd i gynnwys yr wybodaeth honno yn y fersiwn honno o’r adroddiad.

en-gb	Special reports
cy-gb	Adroddiadau arbennig

en-gb	59 Circumstances in which special reports may be prepared
cy-gb	59 Amgylchiadau lle caiff adroddiadau arbennig eu paratoi

en-gb	(1) The Ombudsman may prepare a special report under section 60 if case 1, 2 or 3 applies.
cy-gb	(1) Caiff yr Ombwdsmon baratoi adroddiad arbennig o dan adran 60 os yw achos 1, 2 neu 3 yn gymwys.

en-gb	(2) Case 1 applies if—
cy-gb	(2) Mae achos 1 yn gymwys—

en-gb	the Ombudsman has concluded in an investigation report that any person has sustained, or is likely to sustain, injustice or hardship as a result of the matter investigated, and
cy-gb	os yw’r Ombwdsmon wedi dod i’r casgliad mewn adroddiad am ymchwiliad fod unrhyw berson wedi dioddef anghyfiawnder neu galedi, neu’n debygol o ddioddef anghyfiawnder neu galedi, o ganlyniad i’r mater yr ymchwiliwyd iddo, a

en-gb	one of the circumstances in subsection (3) applies.
cy-gb	os yw un o’r amgylchiadau yn is-adran (3) yn gymwys.

en-gb	(3) The circumstances are that—
cy-gb	(3) Yr amgylchiadau hynny yw—

en-gb	(a) the Ombudsman has not received the notification required under section 57 before the end of the period permitted under that section;
cy-gb	(a) nad yw’r Ombwdsmon wedi cael yr hysbysiad sy’n ofynnol o dan adran 57 cyn diwedd y cyfnod a ganiateir o dan yr adran honno;

en-gb	(b) the Ombudsman has received that notification but is not satisfied with—
cy-gb	(b) bod yr Ombwdsmon wedi cael yr hysbysiad hwnnw, ond nad yw’n fodlon â’r canlynol—

en-gb	the action which the provider has taken or proposes to take, or
cy-gb	y camau gweithredu y mae’r darparwr wedi’u cymryd neu’n bwriadu eu cymryd, neu

en-gb	the period before the end of which the provider proposes to have taken that action;
cy-gb	cyn diwedd pa gyfnod y mae’r darparwr yn bwriadu cymryd y camau gweithredu hynny;

en-gb	(c) the Ombudsman has received that notification but is not satisfied that the provider has, before the end of the permitted period, taken the action that the provider proposed to take.
cy-gb	(c) bod yr Ombwdsmon wedi cael yr hysbysiad hwnnw, ond nad yw’n fodlon bod y darparwr, cyn diwedd y cyfnod a ganiateir, wedi cymryd y camau gweithredu y bwriadai eu cymryd.

en-gb	(4) In subsection (3)(c) “the permitted period” means—
cy-gb	(4) Yn is-adran (3)(c) ystyr “y cyfnod a ganiateir” yw—

en-gb	the period referred to in section 57(2)(b), or
cy-gb	y cyfnod y cyfeirir ato yn adran 57(2)(b), neu

en-gb	a longer period specified by the Ombudsman in writing (if any).
cy-gb	cyfnod hwy a bennir gan yr Ombwdsmon yn ysgrifenedig (os pennir cyfnod felly).

en-gb	(5) Case 2 applies if—
cy-gb	(5) Mae achos 2 yn gymwys—

en-gb	the Ombudsman has prepared a report under section 58 by virtue of subsection (2) of that section, and
cy-gb	os yw’r Ombwdsmon wedi paratoi adroddiad o dan adran 58 yn rhinwedd is-adran (2) o’r adran honno, a

en-gb	the Ombudsman is not satisfied that the provider has implemented the Ombudsman’s recommendations before the end of the permitted period.
cy-gb	os nad yw’r Ombwdsmon yn fodlon bod y darparwr wedi gweithredu argymhellion yr Ombwdsmon cyn diwedd y cyfnod a ganiateir.

en-gb	(6) In subsection (5)(b) “the permitted period” means—
cy-gb	(6) Yn is-adran (5)(b) ystyr “y cyfnod a ganiateir” yw—

en-gb	the period referred to in section 58(2)(b), or
cy-gb	y cyfnod y cyfeirir ato yn adran 58(2)(b), neu

en-gb	a longer period specified by the Ombudsman in writing (if any).
cy-gb	cyfnod hwy a bennir gan yr Ombwdsmon yn ysgrifenedig (os pennir cyfnod felly).

en-gb	(7) Case 3 applies if—
cy-gb	(7) Mae achos 3 yn gymwys—

en-gb	a matter (which the Ombudsman is entitled to investigate) in respect of a provider has been resolved,
cy-gb	os yw’r mater (y mae gan yr Ombwdsmon hawl i ymchwilio iddo) mewn perthynas â darparwr wedi cael ei ddatrys,

en-gb	in resolving the matter, the Ombudsman has concluded that any person has sustained, or is likely to sustain, injustice or hardship as a result of the matter,
cy-gb	os yw’r Ombwdsmon, wrth ddatrys y mater, wedi dod i’r casgliad bod unrhyw berson wedi dioddef anghyfiawnder neu galedi, neu’n debygol o ddioddef anghyfiawnder neu galedi, o ganlyniad i’r mater,

en-gb	the provider has agreed to take particular action before the end of a particular period, and
cy-gb	os yw’r darparwr wedi cytuno i gymryd camau gweithredu penodol cyn diwedd cyfnod penodol, a

en-gb	(d) the Ombudsman is not satisfied that the provider has taken that action before the end of the permitted period.
cy-gb	(d) os nad yw’r Ombwdsmon yn fodlon bod y darparwr wedi cymryd y camau gweithredu hynny cyn diwedd y cyfnod a ganiateir.

en-gb	(8) In subsection (7)(d) “the permitted period” means—
cy-gb	(8) Yn is-adran (7)(d) ystyr “y cyfnod a ganiateir” yw—

en-gb	the period referred to in subsection (7)(c), or
cy-gb	y cyfnod y cyfeirir ato yn is-adran (7)(c), neu

en-gb	a longer period specified by the Ombudsman in writing (if any).
cy-gb	cyfnod hwy a bennir gan yr Ombwdsmon yn ysgrifenedig (os pennir cyfnod felly).

en-gb	60 Special reports
cy-gb	60 Adroddiadau arbennig

en-gb	(1) A special report must—
cy-gb	(1) Rhaid i adroddiad arbennig—

en-gb	set out the facts which entitle the Ombudsman to prepare the special report (that is, the facts on the basis of which case 1, 2 or 3 of section 59 applies), and
cy-gb	nodi’r ffeithiau sy’n rhoi hawl i’r Ombwdsmon baratoi’r adroddiad arbennig (hynny yw, y ffeithiau sy’n gwneud achos 1, 2 neu 3 o adran 59 yn gymwys), a

en-gb	make such recommendations as the Ombudsman thinks fit as to the action which, in the Ombudsman’s opinion, should be taken—
cy-gb	gwneud y cyfryw argymhellion sy’n briodol ym marn yr Ombwdsmon o ran y camau gweithredu y dylid, ym marn yr Ombwdsmon, eu cymryd—

en-gb	to remedy or prevent the injustice or hardship to the person, and
cy-gb	i unioni neu atal yr anghyfiawnder neu’r caledi i’r person, a

en-gb	to prevent similar injustice or hardship being caused to any person in the future.
cy-gb	i atal anghyfiawnder neu galedi tebyg rhag cael ei achosi i unrhyw berson yn y dyfodol.

en-gb	(2) If the special report is prepared because case 1 of section 59 applies, the Ombudsman must send a copy of the report to each person to whom a copy of the section 55 report was sent under section 55(2)(b).
cy-gb	(2) Os yw’r adroddiad arbennig yn cael ei baratoi am fod achos 1 o adran 59 yn gymwys, rhaid i’r Ombwdsmon anfon copi o’r adroddiad at bob person yr anfonwyd copi o’r adroddiad adran 55 ato o dan adran 55(2)(b).

en-gb	(3) If the special report is prepared because case 2 or 3 of section 59 applies, the Ombudsman must send a copy of the report to—
cy-gb	(3) Os yw’r adroddiad arbennig yn cael ei baratoi am fod achos 2 neu 3 o adran 59 yn gymwys, rhaid i’r Ombwdsmon anfon copi o’r adroddiad—

en-gb	if the investigation relates to a complaint, the person who made the complaint;
cy-gb	os yw’r ymchwiliad yn ymwneud â chwyn, at y person a wnaeth y gŵyn;

en-gb	the provider to whom the report relates.
cy-gb	at y darparwr y mae’r adroddiad yn ymwneud ag ef.

en-gb	(4) The Ombudsman may send a copy of a special report to any other persons the Ombudsman thinks appropriate.
cy-gb	(4) Caiff yr Ombwdsmon anfon copi o adroddiad arbennig at unrhyw bersonau eraill sy’n briodol ym marn yr Ombwdsmon.

en-gb	(5) The Ombudsman may publish a special report.
cy-gb	(5) Caiff yr Ombwdsmon gyhoeddi adroddiad arbennig.

en-gb	(6) The Ombudsman may supply a copy of a published special report, or a part of such a report, to any person who requests it.
cy-gb	(6) Caiff yr Ombwdsmon roi copi o adroddiad arbennig a gyhoeddwyd, neu ran o adroddiad o’r fath, i unrhyw berson sy’n gofyn amdano neu amdani.

en-gb	(7) The Ombudsman may charge a reasonable fee for supplying a copy of a special report, or part of such a report, under subsection (6).
cy-gb	(7) Caiff yr Ombwdsmon godi ffi resymol am roi copi o adroddiad arbennig, neu ran o adroddiad o’r fath, o dan is-adran (6).

en-gb	(8) The following information must not be included in a version of a special report sent to a person under subsection (2), (3) or (4) or published under subsection (5)—
cy-gb	(8) Ni chaniateir cynnwys yr wybodaeth ganlynol mewn fersiwn o adroddiad arbennig a anfonir at berson o dan is-adran (2), (3) neu (4) neu a gyhoeddir o dan is-adran (5)—

en-gb	the name of any person other than the provider in respect of whom the report was made;
cy-gb	enw unrhyw berson heblaw’r darparwr y mae’r adroddiad yn ymwneud ag ef;

en-gb	information which, in the opinion of the Ombudsman, is likely to identify any such person and which, in the Ombudsman’s opinion, can be omitted without impairing the effectiveness of the special report.
cy-gb	gwybodaeth sydd, ym marn yr Ombwdsmon, yn debygol o wneud y cyfryw berson yn hysbys ac y gellir, ym marn yr Ombwdsmon, ei hepgor heb amharu ar effeithiolrwydd yr adroddiad arbennig.

en-gb	(9) Subsection (8) does not apply if, after taking account of the interests of the person aggrieved (if any) and any other persons the Ombudsman thinks appropriate, the Ombudsman considers that it would be in the public interest to include that information in that version of the special report.
cy-gb	(9) Nid yw is-adran (8) yn gymwys os yw’r Ombwdsmon, ar ôl ystyried buddiannau’r person a dramgwyddwyd (os oes un) ac unrhyw bersonau eraill sy’n briodol ym marn yr Ombwdsmon, o’r farn ei bod er budd y cyhoedd i gynnwys yr wybodaeth honno yn y fersiwn honno o’r adroddiad arbennig.

en-gb	61 Further publicity for special reports
cy-gb	61 Cyhoeddusrwydd pellach i adroddiadau arbennig

en-gb	(1) The Ombudsman may arrange for a notice about a special report to be published—
cy-gb	(1) Caiff yr Ombwdsmon drefnu i hysbysiad am adroddiad arbennig gael ei gyhoeddi—

en-gb	in one or more newspapers, or
cy-gb	mewn un neu ragor o bapurau newydd, neu

en-gb	by means of broadcast or other electronic media.
cy-gb	drwy gyfrwng darlledu neu gyfryngau electronig eraill.

en-gb	(2) The notice may, for example—
cy-gb	(2) Caiff yr hysbysiad, er enghraifft—

en-gb	provide a summary of the Ombudsman’s findings,
cy-gb	darparu crynodeb o ganfyddiadau’r Ombwdsmon,

en-gb	specify an address or addresses at which a copy of the published report can be inspected during ordinary office hours and from which a copy of that report (or part of that report) may be obtained, and
cy-gb	pennu cyfeiriad neu gyfeiriadau lle gellir archwilio copi o’r adroddiad a gyhoeddwyd yn ystod oriau swyddfa arferol, a lle y ceir copi o’r adroddiad hwnnw (neu ran o’r adroddiad hwnnw), a

en-gb	specify a website address at which a copy of the published report can be viewed.
cy-gb	pennu cyfeiriad gwefan lle gellir gweld copi o’r adroddiad a gyhoeddwyd.

en-gb	(3) The provider to whom the report relates must, if required to do so by the Ombudsman, reimburse the Ombudsman for the reasonable costs of arranging the publication of the notice.
cy-gb	(3) Rhaid i’r darparwr y mae’r adroddiad yn ymwneud ag ef, os yw’r Ombwdsmon yn ei gwneud yn ofynnol iddo wneud hynny, ad-dalu’r Ombwdsmon y costau rhesymol o drefnu i gyhoeddi’r hysbysiad.

en-gb	(4) In deciding whether to make arrangements under subsection (1), the Ombudsman must take into account—
cy-gb	(4) Wrth benderfynu pa un ai i wneud trefniadau o dan is-adran (1), rhaid i’r Ombwdsmon ystyried y canlynol—

en-gb	the public interest,
cy-gb	budd y cyhoedd,

en-gb	the interests of the person aggrieved (if any), and
cy-gb	buddiannau’r person a dramgwyddwyd (os oes un), ac

en-gb	the interests of any other person the Ombudsman thinks appropriate.
cy-gb	buddiannau unrhyw berson arall sydd, ym marn yr Ombwdsmon, yn briodol.

en-gb	Interpretation
cy-gb	Dehongli

en-gb	62 Meaning of “care home” and “care home provider”
cy-gb	62 Ystyr “cartref gofal” a “darparwr cartref gofal”

en-gb	(1) This section applies for the purposes of this Act.
cy-gb	(1) Mae’r adran hon yn gymwys at ddibenion y Ddeddf hon.

en-gb	(2) “Care home” means premises at which a care home service, within the meaning of Part 1 of the Regulation and Inspection of Social Care (Wales) Act 2016 (anaw 2), is provided wholly or mainly to persons aged 18 or over.
cy-gb	(2) Ystyr “cartref gofal” yw mangre lle y mae gwasanaeth cartref gofal, o fewn ystyr Rhan 1 o Ddeddf Rheoleiddio ac Arolygu Gofal Cymdeithasol Cymru 2016 (dccc 2), yn cael ei ddarparu’n gyfan gwbl neu’n bennaf i bersonau 18 oed neu hŷn.

en-gb	(3) “Care home provider” means a person who is a service provider of a care home service within the meaning of Part 1 of that Act where the service is provided wholly or mainly to persons aged 18 or over.
cy-gb	(3) Ystyr “darparwr cartref gofal” yw person sy’n ddarparwr gwasanaeth cartref gofal, o fewn ystyr Rhan 1 o’r Ddeddf honno, lle y mae’r gwasanaeth yn cael ei ddarparu’n gyfan gwbl neu’n bennaf i bersonau 18 oed neu hŷn.

en-gb	(4) Action is to be treated as action taken by a care home provider if it is taken by—
cy-gb	(4) Mae camau gweithredu i gael eu trin yn gamau gweithredu a gymerir gan ddarparwr cartref gofal os ydynt yn cael eu cymryd gan—

en-gb	a person employed by that provider,
cy-gb	person a gyflogir gan y darparwr hwnnw,

en-gb	a person acting on behalf of that provider, or
cy-gb	person sy’n gweithredu ar ran y darparwr hwnnw, neu

en-gb	a person to whom that provider has delegated any functions.
cy-gb	person y mae’r darparwr hwnnw wedi dirprwyo unrhyw swyddogaethau iddo.

en-gb	(5) Action is also to be treated as action taken by a care home provider if—
cy-gb	(5) Hefyd, mae camau gweithredu i gael eu trin yn gamau gweithredu a gymerir gan ddarparwr cartref gofal—

en-gb	that provider provides, by means of an arrangement with another person, accommodation, nursing or care in a care home in Wales for an individual because of the individual’s vulnerability or need, and
cy-gb	os yw’r darparwr hwnnw’n darparu, drwy gyfrwng trefniant gyda pherson arall, lety, gofal nyrsio neu ofal mewn cartref gofal yng Nghymru ar gyfer unigolyn oherwydd hyglwyfedd neu angen yr unigolyn hwnnw, a

en-gb	the action is taken by or on behalf of the other person in carrying out the arrangement.
cy-gb	os yw’r camau gweithredu yn cael eu cymryd gan y person arall neu ar ran y person arall wrth roi’r trefniant ar waith.

en-gb	(6) “Care” has the same meaning as in Part 1 of the Regulation and Inspection of Social Care (Wales) Act 2016 (anaw 2).
cy-gb	(6) Mae i “gofal” yr ystyr a roddir yn Rhan 1 o Ddeddf Rheoleiddio ac Arolygu Gofal Cymdeithasol Cymru 2016 (dccc 2).

en-gb	63 Meaning of “domiciliary care” and “domiciliary care provider”
cy-gb	63 Ystyr “gofal cartref” a “darparwr gofal cartref”

en-gb	(1) This section applies for the purposes of this Act.
cy-gb	(1) Mae’r adran hon yn gymwys at ddibenion y Ddeddf hon.

en-gb	(2) “Domiciliary care” means personal care provided in their own homes for persons who by reason of illness, infirmity or disability are unable to provide it for themselves without assistance.
cy-gb	(2) Ystyr “gofal cartref” yw gofal personol a ddarperir yn eu cartrefi eu hunain i bersonau sydd, oherwydd salwch, gwendid neu anabledd, yn methu â’i ddarparu drostynt eu hunain heb gymorth.

en-gb	(3) “Domiciliary care provider” means a person who carries on an activity which involves the provision of domiciliary care, but it does not include an individual who—
cy-gb	(3) Ystyr “darparwr gofal cartref” yw person sy’n cyflawni gweithgaredd sy’n ymwneud â darparu gofal cartref, ond nid yw’n cynnwys unigolyn—

en-gb	carries on the activity otherwise than in partnership with others,
cy-gb	sydd yn cyflawni’r gweithgaredd heblaw mewn partneriaeth ag eraill,

en-gb	is not employed by a body corporate or unincorporated association to carry it on,
cy-gb	nad yw’n cael ei gyflogi gan gorff corfforaethol neu gymdeithas anghorfforedig i’w gyflawni,

en-gb	does not employ any other person to carry out the activity, and
cy-gb	nad yw’n cyflogi unrhyw berson arall i gyflawni’r gweithgaredd, a

en-gb	provides or arranges the provision of domiciliary care to fewer than four persons.
cy-gb	sydd yn darparu neu’n trefnu i ddarparu gofal cartref i lai na phedwar o bobl.

en-gb	(4) Action is to be treated as action taken by a domiciliary care provider if it is taken by—
cy-gb	(4) Mae camau gweithredu i gael eu trin yn gamau gweithredu a gymerir gan ddarparwr gofal cartref os ydynt yn cael eu cymryd gan—

en-gb	a person employed by that provider,
cy-gb	person a gyflogir gan y darparwr hwnnw,

en-gb	a person acting on behalf of that provider, or
cy-gb	person sy’n gweithredu ar ran y darparwr hwnnw, neu

en-gb	a person to whom that provider has delegated any functions.
cy-gb	person y mae’r darparwr hwnnw wedi dirprwyo unrhyw swyddogaethau iddo.

en-gb	(5) Action is also to be treated as action taken by a domiciliary care provider if—
cy-gb	(5) Hefyd, mae camau gweithredu i gael eu trin yn gamau gweithredu a gymerir gan ddarparwr gofal cartref—

en-gb	that provider provides domiciliary care by means of an arrangement with another person, and
cy-gb	os yw’r darparwr hwnnw yn darparu gofal cartref drwy drefniant gyda pherson arall, a

en-gb	the action is taken by or on behalf of the other person in carrying out the arrangement.
cy-gb	os yw’r camau gweithredu yn cael eu cymryd gan y person arall neu ar ran y person arall wrth roi’r trefniant ar waith.

en-gb	64 Meaning of “palliative care service” and “independent palliative care provider”
cy-gb	64 Ystyr “gwasanaeth gofal lliniarol” a “darparwr gofal lliniarol annibynnol”

en-gb	(1) This section applies for the purposes of this Act.
cy-gb	(1) Mae’r adran hon yn gymwys at ddibenion y Ddeddf hon.

en-gb	(2) “Palliative care service” means a service the main purpose of which is to provide palliative care.
cy-gb	(2) Ystyr “gwasanaeth gofal lliniarol” yw gwasanaeth sydd â’r prif bwrpas o ddarparu gofal lliniarol.

en-gb	(3) “Independent palliative care provider” means a person who—
cy-gb	(3) Ystyr “darparwr gofal lliniarol annibynnol” yw person—

en-gb	provides a palliative care service, and
cy-gb	sydd yn darparu gwasanaeth gofal lliniarol, a

en-gb	is not a Welsh health service body.
cy-gb	nad yw’n gorff gwasanaeth iechyd yng Nghymru.

en-gb	(4) Action is to be treated as action taken by an independent palliative care provider if it is taken by—
cy-gb	(4) Mae camau gweithredu i gael eu trin yn gamau gweithredu a gymerir gan ddarparwr gofal lliniarol annibynnol os ydynt yn cael eu cymryd gan—

en-gb	a person employed by that provider,
cy-gb	person a gyflogir gan y darparwr hwnnw,

en-gb	a person acting on behalf of that provider, or
cy-gb	person sy’n gweithredu ar ran y darparwr hwnnw, neu

en-gb	a person to whom that provider has delegated any functions.
cy-gb	person y mae’r darparwr hwnnw wedi dirprwyo unrhyw swyddogaethau iddo.

en-gb	(5) Action is also to be treated as action taken by an independent palliative care provider if—
cy-gb	(5) Hefyd, mae camau gweithredu i gael eu trin yn gamau gweithredu a gymerir gan ddarparwr gofal lliniarol annibynnol—

en-gb	that provider provides palliative care by means of an arrangement with another person, and
cy-gb	os yw’r darparwr hwnnw yn darparu gofal lliniarol drwy drefniant gyda pherson arall, a

en-gb	the action is taken by or on behalf of the other person in carrying out the arrangement.
cy-gb	os yw’r camau gweithredu yn cael eu cymryd gan y person arall neu ar ran y person arall wrth roi’r trefniant ar waith.

en-gb	PART 6
cy-gb	RHAN 6

en-gb	INVESTIGATIONS: 
cy-gb	YMCHWILIADAU: 

en-gb	SUPPLEMENTARY
cy-gb	ATODOL 

en-gb	Consultation and co-operation
cy-gb	Ymgynghori a chydweithredu

en-gb	65 Consultation and co-operation with other ombudsmen
cy-gb	65 Ymgynghori a chydweithredu ag ombwdsmyn eraill

en-gb	(1) This section applies if, in making a decision under section 3(5), 4(3)(a), 43(8), 44(4)(a) or in conducting an investigation under Part 3 or 5, the Ombudsman forms the opinion that a matter which is the subject of the complaint or investigation could be the subject of an investigation by an ombudsman mentioned in subsection (7).
cy-gb	(1) Mae’r adran hon yn gymwys os yw’r Ombwdsmon, wrth wneud penderfyniad o dan adran 3(5), 4(3)(a), 43(8), 44(4)(a) neu wrth gynnal ymchwiliad o dan Ran 3 neu 5, yn dod i’r farn y gallai mater sy’n destun y g * yn neu’r ymchwiliad fod yn destun ymchwiliad gan ombwdsmon a grybwyllir yn is-adran (7).

en-gb	(2) The Ombudsman must consult that ombudsman about the matter.
cy-gb	(2) Rhaid i’r Ombwdsmon ymgynghori â’r ombwdsmon hwnnw am y mater.

en-gb	(3) The Ombudsman may co-operate with that ombudsman in relation to the matter.
cy-gb	(3) Caiff yr Ombwdsmon gydweithredu â’r ombwdsmon hwnnw mewn perthynas â’r mater.

en-gb	(4) Consultation under subsection (2), and co-operation under subsection (3), may extend to anything relating to a matter which is the subject of the complaint or investigation, including (among other things)—
cy-gb	(4) Caiff ymgynghoriad o dan is-adran (2), a chydweithrediad o dan is-adran (3), ymestyn i unrhyw beth sy’n ymwneud â mater sy’n destun y g * yn neu’r ymchwiliad, gan gynnwys (ymhlith pethau eraill)—

en-gb	the conduct of an investigation into the complaint, and
cy-gb	cynnal ymchwiliad i’r g * yn, a

en-gb	the form, content and publication of a report of the investigation.
cy-gb	ffurf, cynnwys a chyhoeddiad adroddiad yr ymchwiliad.

en-gb	(5) If the Ombudsman consults an ombudsman about a matter under subsection (2), the Ombudsman and that ombudsman may—
cy-gb	(5) Os yw’r Ombwdsmon yn ymgynghori ag ombwdsmon am fater o dan is-adran (2), caiff yr Ombwdsmon a’r ombwdsmon hwnnw—

en-gb	conduct a joint investigation into the matter,
cy-gb	cynnal ymchwiliad ar y cyd i’r mater,

en-gb	prepare a joint report in relation to the investigation, and
cy-gb	paratoi adroddiad ar y cyd mewn perthynas â’r ymchwiliad, ac

en-gb	publish the joint report.
cy-gb	cyhoeddi’r adroddiad ar y cyd.

en-gb	(6) Subsection (5) does not apply if the ombudsman consulted under subsection (2) is the Scottish Public Services Ombudsman.
cy-gb	(6) Nid yw is-adran (5) yn gymwys os mai’r ombwdsman yr ymgynghorir ag ef o dan is-adran (2) yw Ombwdsmon Gwasanaethau Cyhoeddus yr Alban.

en-gb	(7) The ombudsmen referred to in subsection (1) are—
cy-gb	(7) Yr ombwdsmyn y cyfeirir atynt yn is-adran (1) yw—

en-gb	the Parliamentary Commissioner for Administration;
cy-gb	y Comisiynydd Seneddol dros Weinyddiaeth;

en-gb	the Health Service Commissioner for England;
cy-gb	Comisiynydd Gwasanaeth Iechyd Lloegr;

en-gb	a Local Commissioner;
cy-gb	Comisiynydd Lleol;

en-gb	the Scottish Public Services Ombudsman;
cy-gb	Ombwdsmon Gwasanaethau Cyhoeddus yr Alban;

en-gb	a housing ombudsman appointed in accordance with a scheme approved under section 51 of the Housing Act 1996 (c.52).
cy-gb	ombwdsmon tai a benodwyd yn unol â chynllun a gymeradwywyd o dan adran 51 o Ddeddf Tai 1996 (p.52).

en-gb	(8) The Welsh Ministers may by regulations amend subsection (7) by—
cy-gb	(8) Caiff Gweinidogion Cymru drwy reoliadau ddiwygio is-adran (7) drwy—

en-gb	adding a person,
cy-gb	ychwanegu person,

en-gb	omitting a person, or
cy-gb	hepgor person, neu

en-gb	changing the description of a person.
cy-gb	newid y disgrifiad o berson.

en-gb	(9) Regulations under subsection (8) may add a person to subsection (7) only if the person appears to the Welsh Ministers to have functions relating to the investigation of complaints.
cy-gb	(9) Caiff rheoliadau o dan is-adran (8) ychwanegu person at is-adran (7) dim ond os oes gan y person, ym marn Gweinidogion Cymru, swyddogaethau sy’n ymwneud ag ymchwilio i gwynion.

en-gb	(10) No regulations are to be made under subsection (8) unless a draft of the statutory instrument containing them has been laid before and approved by a resolution of the Assembly.
cy-gb	(10) Ni chaniateir gwneud rheoliadau o dan is-adran (8) oni bai bod drafft o’r offeryn statudol sy’n cynnwys y rheoliadau wedi ei osod gerbron y Cynulliad, ac wedi ei gymeradwyo drwy benderfyniad ganddo.

en-gb	66 Working jointly with specified persons
cy-gb	66 Cydweithio â phersonau a bennir

en-gb	(1) This section applies if it appears to the Ombudsman that—
cy-gb	(1) Mae’r adran hon yn gymwys os yw’n ymddangos i’r Ombwdsmon—

en-gb	there is a matter which the Ombudsman is entitled to investigate, and
cy-gb	bod mater y mae gan yr Ombwdsmon hawl i ymchwilio iddo, a

en-gb	the matter is one which could also be the subject of an investigation by a person specified in subsection (2) (“specified person”).
cy-gb	bod y mater yn un a allai hefyd fod yn destun ymchwiliad gan berson a bennir yn is-adran (2) (“person a bennir”).

en-gb	(2) The following are specified persons—
cy-gb	(2) Mae’r canlynol yn bersonau a bennir—

en-gb	the Children’s Commissioner for Wales;
cy-gb	Comisiynydd Plant Cymru;

en-gb	the Commissioner for Older People in Wales;
cy-gb	Comisiynydd Pobl Hŷn Cymru;

en-gb	the Future Generations Commissioner for Wales;
cy-gb	Comisiynydd Cenedlaethau’r Dyfodol Cymru;

en-gb	the Welsh Language Commissioner;
cy-gb	Comisiynydd y Gymraeg;

en-gb	where the matter relates to health or social care, the Welsh Ministers.
cy-gb	pan fo’r mater yn ymwneud ag iechyd neu ofal cymdeithasol, Gweinidogion Cymru.

en-gb	(3) Subject to subsection (4), where the Ombudsman considers it appropriate, the Ombudsman must—
cy-gb	(3) Yn ddarostyngedig i is-adran (4), pan fo’r Ombwdsmon o’r farn bod hynny’n briodol, rhaid i’r Ombwdsmon—

en-gb	inform the relevant specified person about the matter, and
cy-gb	rhoi gwybod i’r person a bennir perthnasol am y mater, a

en-gb	consult the specified person in relation to it.
cy-gb	ymgynghori â’r person a bennir mewn perthynas ag ef.

en-gb	(4) Where the Ombudsman investigates the matter under section 4 or 44, the Ombudsman must—
cy-gb	(4) Pan fo’r Ombwdsmon yn ymchwilio i’r mater o dan adran 4 neu 44, rhaid i’r Ombwdsmon—

en-gb	inform the relevant specified person about the matter, and
cy-gb	rhoi gwybod i’r person a bennir perthnasol am y mater, a

en-gb	where the Ombudsman considers it appropriate, consult the specified person in relation to it.
cy-gb	pan fo’r Ombwdsmon o’r farn bod hynny’n briodol, ymgynghori â’r person a bennir mewn perthynas ag ef.

en-gb	(5) Where the Ombudsman consults a specified person under this section, the Ombudsman and the specified person may—
cy-gb	(5) Pan fo’r Ombwdsmon yn ymgynghori â pherson a bennir o dan yr adran hon, caiff yr Ombwdsmon a’r person a bennir—

en-gb	co-operate with each other in relation to the matter,
cy-gb	cydweithredu â’i gilydd mewn perthynas â’r mater,

en-gb	conduct a joint investigation into the matter, and
cy-gb	cynnal ymchwiliad ar y cyd i’r mater, ac

en-gb	prepare and publish a joint report in relation to the investigation.
cy-gb	paratoi a chyhoeddi adroddiad ar y cyd mewn perthynas â’r ymchwiliad.

en-gb	(6) The Welsh Ministers may by regulations amend subsection (2) by— (a) adding or removing a specified person to or from the list, or
cy-gb	(6) Caiff Gweinidogion Cymru drwy reoliadau ddiwygio is-adran (2) drwy— (a) ychwanegu person a bennir at y rhestr neu ei ddileu o’r rhestr, neu

en-gb	(b) varying a reference to a type or description of specified person for the time being contained in that subsection.
cy-gb	(b) amrywio cyfeiriad at fath neu ddisgrifiad o berson a bennir a gynhwysir am y tro yn yr is-adran honno.

en-gb	(7) No regulations are to be made under subsection (6) unless a draft of the statutory instrument containing them has been laid before, and approved by a resolution of, the Assembly.
cy-gb	(7) Ni chaniateir gwneud rheoliadau o dan is-adran (6) oni bai bod drafft o’r offeryn statudol sy’n cynnwys y rheoliadau wedi ei osod gerbron y Cynulliad, ac wedi ei gymeradwyo drwy benderfyniad ganddo.

en-gb	67 Working collaboratively with Commissioners
cy-gb	67 Cydlafurio â Chomisiynwyr

en-gb	(1) This section applies if it appears to the Ombudsman that—
cy-gb	(1) Mae’r adran hon yn gymwys os yw’n ymddangos i’r Ombwdsmon bod—

en-gb	a complaint, or
cy-gb	cwyn, neu

en-gb	a matter the Ombudsman is considering investigating under section 4 or 44, relates to or raises a matter which could be the subject of an investigation by the Children’s Commissioner for Wales, the Commissioner for Older People in Wales or the Welsh Language Commissioner (the “connected matter”).
cy-gb	mater y mae’r Ombwdsmon yn ystyried ymchwilio iddo o dan adran 4 neu 44, yn ymwneud â mater, neu’n codi mater, a allai fod yn destun ymchwiliad gan Gomisiynydd Plant Cymru, Comisiynydd Pobl Hŷn Cymru neu Gomisiynydd y Gymraeg (y “mater cysylltiedig”).

en-gb	(2) If the Ombudsman considers it appropriate, the Ombudsman must inform the relevant Commissioner about the connected matter.
cy-gb	(2) Os yw’r Ombwdsmon o’r farn bod hynny’n briodol, rhaid i’r Ombwdsmon roi gwybod i’r Comisiynydd perthnasol am y mater cysylltiedig.

en-gb	(3) If the Ombudsman considers that the matter is a matter into which the Ombudsman is entitled to conduct an investigation (the “Ombudsman matter”), the Ombudsman must also, if the Ombudsman considers it appropriate—
cy-gb	(3) Os yw’r Ombwdsmon o’r farn bod y mater yn fater y mae gan yr Ombwdsmon hawl i gynnal ymchwiliad iddo (y “mater Ombwdsmon”), rhaid i’r Ombwdsmon hefyd, os yw’r Ombwdsmon o’r farn bod hynny’n briodol—

en-gb	inform the relevant Commissioner about the Ombudsman’s proposals for conducting an investigation, and
cy-gb	rhoi gwybod i’r Comisiynydd perthnasol am gynigion yr Ombwdsmon ar gyfer cynnal ymchwiliad, a

en-gb	consult the relevant Commissioner about those proposals.
cy-gb	ymgynghori â’r Comisiynydd perthnasol am y cynigion hynny.

en-gb	(4) If the Ombudsman and the relevant Commissioner consider that they are entitled to investigate, respectively, the Ombudsman matter and the connected matter, they may—
cy-gb	(4) Os yw’r Ombwdsmon a’r Comisiynydd perthnasol o’r farn bod ganddynt hawl i ymchwilio, yn y drefn honno, y mater Ombwdsmon a’r mater cysylltiedig, caniateir iddynt—

en-gb	co-operate with each other in the separate investigation of each of those matters,
cy-gb	cydweithredu â’i gilydd yn yr ymchwiliad ar wahân i bob un o’r materion hynny,

en-gb	act together in the investigation of those matters, and
cy-gb	gweithredu gyda’i gilydd wrth ymchwilio i’r materion hynny, ac

en-gb	prepare and publish a joint report containing their respective conclusions in relation to the matters they have each investigated.
cy-gb	paratoi a chyhoeddi adroddiad ar y cyd sy’n cynnwys eu casgliadau unigol o ran y materion y maent ill dau wedi ymchwilio iddynt.

en-gb	(5) If the Ombudsman considers—
cy-gb	(5) Os yw’r Ombwdsmon o’r farn—

en-gb	that the matter is not a matter into which the Ombudsman is entitled to conduct an investigation, and
cy-gb	nad yw’r mater yn un y mae gan yr Ombwdsmon hawl i gynnal ymchwiliad iddo, a

en-gb	that it is appropriate to do so,
cy-gb	ei bod yn briodol gwneud hynny,

en-gb	the Ombudsman must inform the person who initiated the complaint (if any) about how to secure the referral of the connected matter to the relevant Commissioner.
cy-gb	rhaid i’r Ombwdsmon roi gwybod i’r person a gychwynnodd y gŵyn (os oes un) ynghylch sut i atgyfeirio’r mater cysylltiedig at y Comisiynydd perthnasol.

en-gb	68 Working with the Auditor General for Wales
cy-gb	68 Gweithio gydag Archwilydd Cyffredinol Cymru

en-gb	(1) If the Ombudsman considers it appropriate, the Ombudsman must—
cy-gb	(1) Os yw’r Ombwdsmon o’r farn bod hynny’n briodol, rhaid i’r Ombwdsmon—

en-gb	inform the Auditor General for Wales about the Ombudsman’s proposals for conducting an investigation, and
cy-gb	rhoi gwybod i Archwilydd Cyffredinol Cymru am gynigion yr Ombwdsmon ar gyfer cynnal ymchwiliad, a

en-gb	consult the Auditor General for Wales with regard to the most effective way of conducting an investigation.
cy-gb	ymgynghori ag Archwilydd Cyffredinol Cymru ynghylch y dull mwyaf effeithiol o gynnal ymchwiliad.

en-gb	(2) If the Ombudsman consults the Auditor General for Wales under this section, the Ombudsman and the Auditor General for Wales may—
cy-gb	(2) Os yw’r Ombwdsmon yn ymgynghori ag Archwilydd Cyffredinol Cymru o dan yr adran hon, caiff yr Ombwdsmon ac Archwilydd Cyffredinol Cymru—

en-gb	co-operate with each other in relation to the matter to which the investigation relates,
cy-gb	cydweithredu â’i gilydd mewn perthynas â’r mater y mae’r ymchwiliad yn ymwneud ag ef,

en-gb	conduct a joint investigation into the matter, and
cy-gb	cynnal ymchwiliad ar y cyd i’r mater, ac

en-gb	prepare and publish a joint report in relation to the investigation.
cy-gb	paratoi a chyhoeddi adroddiad ar y cyd mewn perthynas â’r ymchwiliad.

en-gb	Disclosure
cy-gb	Datgelu

en-gb	69 Disclosure of information
cy-gb	69 Datgelu gwybodaeth

en-gb	(1) The information to which this section applies is—
cy-gb	(1) Yr wybodaeth y mae’r adran hon yn gymwys iddi yw—

en-gb	(a) information obtained by the Ombudsman, a member of the Ombudsman’s staff or another person acting on the Ombudsman’s behalf or assisting the Ombudsman in the discharge of the Ombudsman’s functions—
cy-gb	(a) gwybodaeth y mae’r Ombwdsmon, aelod o staff yr Ombwdsmon neu berson arall sy’n gweithredu ar ran yr Ombwdsmon neu’n cynorthwyo’r Ombwdsmon, yn ei chael i gyflawni swyddogaethau’r Ombwdsmon—

en-gb	in deciding whether to begin an investigation,
cy-gb	wrth benderfynu pa un ai i gychwyn ymchwiliad,

en-gb	in the course of an investigation,
cy-gb	yn ystod ymchwiliad,

en-gb	in resolving a matter under section 6 or 46, or
cy-gb	wrth ddatrys mater o dan adran 6 neu 46, neu

en-gb	in connection with a notification received under section 26 or 57;
cy-gb	mewn cysylltiad â hysbysiad a gafwyd o dan adran 26 neu 57;

en-gb	(b) information obtained from an ombudsman mentioned in section 65(7) by virtue of any provision of section 65 or a corresponding provision in an enactment relating to any of those ombudsmen;
cy-gb	(b) gwybodaeth a gafwyd gan ombwdsmon a grybwyllir yn adran 65(7) yn rhinwedd unrhyw ddarpariaeth yn adran 65 neu ddarpariaeth gyfatebol mewn deddfiadsy’n ymwneud ag unrhyw un neu ragor o’r ombwdsmyn hynny;

en-gb	(c) information obtained from a specified person in section 66(2) by virtue of any provision of section 66 or 67 or a corresponding provision in an enactment relating to any of those specified persons;
cy-gb	(c) gwybodaeth a gafwyd gan berson a bennir yn adran 66(2) yn rhinwedd unrhyw ddarpariaeth yn adran 66 neu 67 neu ddarpariaeth gyfatebol mewn deddfiad sy’nymwneud ag unrhyw un neu ragor o’r personau hynny a bennir;

en-gb	(d) information obtained from the Auditor General for Wales by virtue of section 68 of this Act or section 29A of the Public Audit (Wales) Act 2013 (anaw 3);
cy-gb	(d) gwybodaeth a gafwyd gan Archwilydd Cyffredinol Cymru yn rhinwedd adran 68 o’r Ddeddf hon neu adran 29A o Ddeddf Archwilio Cyhoeddus (Cymru) 2013 (dccc 3);

en-gb	(e) information obtained from the Information Commissioner by virtue of section 76 of the Freedom of Information Act 2000 (c.36) (disclosure between Information Commissioner and ombudsmen).
cy-gb	(e) gwybodaeth a gafwyd gan y Comisiynydd Gwybodaeth yn rhinwedd adran 76 o Ddeddf Rhyddid Gwybodaeth 2000 (p.36) (datgeliad rhwng y Comisiynydd Gwybodaeth ac ombwdsmyn).

en-gb	(2) The information must not be disclosed except—
cy-gb	(2) Ni chaniateir datgelu’r wybodaeth ac eithrio—

en-gb	for the purposes of deciding whether to begin an investigation;
cy-gb	at ddibenion penderfynu pa un ai i gychwyn ymchwiliad;

en-gb	for the purposes of an investigation;
cy-gb	at ddibenion ymchwiliad;

en-gb	for the purpose of any function of the Auditor General for Wales;
cy-gb	at ddiben unrhyw un neu ragor o swyddogaethau Archwilydd Cyffredinol Cymru;

en-gb	for the purposes of resolving a complaint under section 6 or 46;
cy-gb	at ddibenion datrys cwyn o dan adran 6 neu 46;

en-gb	for the purposes of a statement or report made in relation to a complaint or investigation;
cy-gb	at ddibenion datganiad neu adroddiad a wneir mewn perthynas â chŵyn neu ymchwiliad;

en-gb	for the purposes of any provision of section 65, 66, 67 or 68;
cy-gb	at ddibenion unrhyw ddarpariaeth yn adran 65, 66, 67 neu 68;